Field Service Technician

5 days ago


Edmonton, Canada GateWorks Inc. Full time

Location: Edmonton, Alberta

About GateWorks:
GateWorks is a leader in the automated gate system and access control industry. We

excel in designing, installing, and providing comprehensive service for automated gate

systems throughout Alberta. Our rapidly growing team in Edmonton is seeking a

motivated and career-oriented Gate Service Technician to join us in our journey.

Why Join GateWorks?
- Competitive wages ($22.00-$25.00 per hour)
- Health and dental benefits
- Company vehicle
- Employee savings program
- Opportunities for professional growth in a dynamic and expanding company
- Friendly work environment with a focus on teamwork and innovation

Your Role:
As a Gate Service Technician, you will be at the forefront of maintaining and repairing

our state-of-the-art products. We provide extensive training to equip you with the skills

needed for this challenging and rewarding role. Whether you are responding to

customer calls, performing maintenance, or installing new systems, your work will be

vital to our success.

We're Looking for Someone Who:

- Has outstanding customer service skills and enjoys building relationships.
- Shows a high level of mechanical aptitude with keen problem-solving abilities.
- Boasts field service experience or demonstrates a strong willingness to learn.
- Is proficient in English (both written and verbal) with basic computer skills (MS Word &
Excel).
- Has experience with hand tools, power tools, and is willing to learn about specialty

tools.
- Can integrate access devices with PC/server-based software.
- Is safety-conscious, with a valid driver’s license and clean driving record.
- Can work independently or collaboratively.
- Is open to occasional out-of-town work.

Highly Valued (but not required):

- Training in WSIB, WHIMS, and other safety programs.
- Experience with overhead doors/gates, access controls.
- Aerial platform certificate, CDI enrollment, Fall arrest certificate.
- Comfortable working on extension ladders.

Key Responsibilities:

- Providing exceptional after-sales service, through routine and preventative

maintenance.
- Diagnosing and troubleshooting systems using various resources.
- Ensuring safe operation of equipment and recommending service or parts.
- Efficiently managing travel between service calls.
- Maintaining vehicle inventory and upkeep.
- Participating in on-call rotation and occasional travel to remote areas.
- Handling physical tasks and lifting up to 75 lbs.
- Adhering to company policies and procedures.
- Showcasing eagerness to learn and grow within the company.
- Maintaining professional demeanor with customers and colleagues.
- Being flexible and adaptable to various assignments.

This Position Is Ideal For:

- Those who thrive in challenging themselves.
- Individuals who enjoy meeting new people and excel in customer service.

development.
- looking to play a key role in the growth of GateWorks Edmonton.

Additional Details:

- Job Types: Permanent, Full-time
- Schedule: 8-hour shift, Monday to Friday, On call
- Supplemental Pay: Bonus pay, Overtime pay
- Experience in gate maintenance and access controls (preferred)

**Benefits**:

- Casual dress
- Company car
- Dental care
- Paid time off
- Vision care

Application Process:
Please submit your resume and cover letter with salary expectations. We appreciate all

Work Location: In person

Join GateWorks and be part of an innovative team dedicated to excellence in

automated gate systems and access control solutions. We can’t wait to welcome you

aboard

**Salary**: $20.00-$25.00 per hour

Expected hours: 35 - 45 per week

**Benefits**:

- Casual dress
- Company car
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

Ability to Commute:

- Edmonton, AB (required)

Ability to Relocate:

- Edmonton, AB: Relocate before starting work (required)

Work Location: In person



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