Account Manager

7 months ago

Calgary, Canada Core Lab Full time

**Account Manager**

**JOB SUMMARY**

The Account Manager is responsible for representing the entire range of Company products to assigned accounts, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met.

**ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned.
- Leads all aspects of the sales process for an assigned set of accounts.
- Leads solution development efforts that best address customer needs.
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
- Works collaboratively with Engineering Advisors, Operations, and management resources in order to meet account performance objectives and customers’ expectations.
- Completes strategic customer account plans that meet Company standards.
- Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
- Delivers consistent messaging across entire customer base in support of the Company’s strategy and vision.
- Establishes productive, professional relationships within assigned customer accounts.
- Develops new prospective accounts through cold calling and prospecting.
- Maintains high customer satisfaction ratings that meet Company standards.
- Maintains accurate customer account information.
- Completes required training and development objectives within the assigned time frame.

**QUALIFICATION REQUIREMENTS**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**EDUCATION AND/OR EXPERIENCE**

Bachelor’s degree preferred; minimum 5 years of sales experience required. An equivalent combination of education and experience will be accepted in lieu of a degree. Experience in the oil and gas industry required. Experience in completions operations and hydraulic fracturing preferred.

**KNOWLEDGE/SKILLS/ABILITIES**

Excellent verbal and written communication skills required. Effective public speaking and presentation skills required. Excellent computer skills (e.g. MS Business Suite) required. Proven ability to deliver effective technical presentations to existing and prospective clients.

**CERTIFICATES, LICENSES, REGISTRATIONS**

Valid driver’s license and a good driving record required.

**PHYSICAL REQUIREMENTS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms.
- The employee may be asked to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

**WORKING ENVIRONMENT**

While performing the duties of this job, the employee is in an office setting at ProTechnics or the client’s office. Occasional (30%) travel required. The noise level in the work environment is usually moderate.

Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.

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