Bell Person
2 weeks ago
Do you live and breathe hospitality? Are you motivated to provide a fantastic first impression for guests? Join our team Hotel Grand Pacific is seeking another Bell Attendant to join its Guest Services department. Located on Victoria’s beautiful inner harbour and boasting a range of excellent facilities, Hotel Grand Pacific is proudly affiliated with Preferred Hotels and Resorts.
This is a permanent, full-time position. Shifts will vary and include the following times: 6:30 am-3:00 pm, 11:00 am-7:30 pm, 2:30 pm-11:00 pm
$20.79/hr + gratuities
**Duties**:
- Proactively greet all arriving and departing guests
- Assist guests with luggage, including storage and transportation to rooms
- Carry out valet parking duties in a safe and responsible manner
- Assist guests with queries, including taxi bookings and local recommendations
- Address and follow up on any guest concerns
- Maintain a safe, tidy and welcoming lobby area
- Act as an ambassador for the Hotel, maintaining professionalism in all interactions and high standards of personal presentation
**What we’re looking for**:
- At least 1 year of front-facing customer service experience, preferably including in a hotel setting
- Clean and valid Class 5 Driver’s License
- Approachable, positive, and outgoing personality
- Clear and professional verbal communication skills
- Attentive and observant with a high level of initiative and organization
- Takes initiative to stay updated on Hotel products and services
- Solid knowledge of Greater Victoria’s attractions and culinary offerings
- Comfortable standing for prolonged periods
- Able to comfortably lift up to 50 pounds
- Able to operate both automatic and manual transmission vehicles
- Second language an asset
**Why Choose Us?**
- Friendly community environment with a commitment to employee safety
- Onsite parking
- Discounted gym membership for Victoria Athletic Club
- Subsidized meal program
- Food discounts in both our Café and Fathom Restaurant
- Discounted hotel rate for family & friends
- Excellent extended benefits (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program.)
- Matching Defined Contribution Pension Plan after 1 year
- Industry discounts on local tourist attractions
- Employee recognition & referral program
- Treat days, employee events and an annual employee party
- We are an equal opportunities employer and value diversity in our team
- We are Biosphere certified and committed to developing positive environmental practices.
- Hotel Grand Pacific is committed to creating an inclusive and accessible interview process. Any applicants that will require accommodations during the screening process are encouraged to contact 250 380-4490 to discuss their needs._
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