Housekeeping Manager

6 months ago

Gloucester, Canada Holiday Inn Ottawa East Full time

SCOPE AND GENERAL PURPOSE

Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained. Responsible for the professional and cost effective running of the department achieving standards of cleanliness and guest care.
MAIN DUTIES 1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. 2. Provide clear direction in assigning and instructing housekeeping and laundry staff in details of work. 3. Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc. 4. Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation of department. 5. Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly. 6. Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel hazard communication program. 7. Be responsible for the cleaning of guest rooms ensuring through inspection that standards of cleanliness and guest comfort are maintained 8. Plan, organize and keep an accurate record by room/area of all deep cleaning carried out to ensure maximum cleanliness and logical work patterns as required by company policy. 9. Responsible for the efficient running of the laundry and cost effective use of all linen/terry within the property taking inventory on a regular basis and investigating stock losses as required by company policy. 10. Responsible for the handling of all guest laundry/cleaning of staff uniforms and handling of lost and found in accordance with property and company standard. 11. Liaise with Guest Services and Maintenance in regard to readiness of rooms with particular attention to guests’ special requirements and VIP rooms as required by Property policy. 12. Liaise with the General Manager regarding use of outside contractors for deep cleaning duties, ensuring work is checked and standards achieved as required by Property policy. 13. Ensure corridors, staff areas and public areas are cleaned to standards required by property policy. 14. Ensure the timely and accurate completion of housekeeping forms/reports following procedures required by company policy. 15. Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information. 16. Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects. 17. Communicate both verbally and in writing to provide clear direction to staff. 18. Comply with attendance rules and be available to work on a regular basis. 19. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co
1. To be competent in the scheduling of staff and forecasting of revenues and expenses to achieve effective cost control as required by company policy.

2. To achieve effective communication by briefing and debriefing staff, together with regular departmental meetings as required by company policy.

3. To ensure full adherence to hygiene, health, safety and emergency procedures as required by law and company policy.

4. To carry out any reasonable request.

5. To ensure adequate supply of materials and equipment with adherence to the department budget through the Purchase Order System and inventory controls as required by company policy.

6. To be responsible for hiring, orientation, training, appraisal and discipline of staff following procedures laid down by company policy.

7. To ensure that standards of punctuality, staff appearance and dress are maintained at all times in line with property and company policy.

8. To maintain a professional profile within the property accepting the responsibility of Manager on Duty as requested by the General Manager and achieving standards required by company policy.

9. To generate team commitment to achievement of the company, property and department Mission Statements.

10. To carry out the duties of a staff member or provide assistance as necessary to achieve required standards, productiv

  • Housekeeper

    3 months ago

    Gloucester, Canada Opal Cleaning Solutions Full time

    **WHO IS HIRING?** **Employer Description** Elsie Kalu, a private employer based in Riverside South, Gloucester, Ontario, is seeking a housekeeper for her household. **LOCATION** 852 Quartet Avenue, Gloucester, Ontario, K1X 0C7. Canada. **WHAT IS THE JOB?** **Title of the Position** Housekeeper **Job Summary** **Job Duties**: - Perform residential...

  • Housekeeping Supervisor

    6 months ago

    Gloucester, Canada Welcominns Hotel Full time

    **Job Summary** WelcomINNS Ottawa is currently looking for detailed oriented **Housekeeping Supervisor** to join our Housekeeping Team. Responsibilities include but are not limited to: **JOB RESPONSIBILITIES** - Clean assigned number of rooms / areas per work shift according to the hotel's standards. - Clean all aspects of the guest room, including...

  • Housekeeping Supervisor

    6 months ago

    Gloucester, Canada Holiday Inn Ottawa East Full time

    Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and mínimal expenses. Work with the Executive Housekeeper*/General Manager*/Operations Manager* to ensure the efficient and cost effective running of the department, achieving the standards of...

  • Housekeeping

    7 months ago

    Gloucester, Canada CaringForUWeCare4U Inc Full time

    Job Overview: **Duties**: - Perform general cleaning tasks to maintain cleanliness in designated areas - Dusting, sweeping, vacuuming, mopping floors, and cleaning surfaces - Sanitize and clean bathrooms, including toilets, sinks, and showers - Change linens and make beds - Restock supplies such as toiletries and towels - Handle laundry duties as...

  • Housekeeper

    4 months ago

    Gloucester, Canada Gabriel Stevens, Alannah Stevens Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 30 to 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate - or equivalent experience **Work site environment**: - Non-smoking **Work setting**: - Employer's home **Tasks**: - Sweep, mop, wash and polish floors - Dust...

  • Housekeeping Aide

    6 months ago

    Gloucester, Canada Spring Living Full time

    **SPRING LIVING OVERVIEW** Marlin Spring, a Toronto-based real estate investment firm which strategically acquires, develops, constructs and repositions residential real estate throughout North America has established Spring Living as a senior living division which owns and operates a large portfolio of retirement residences in Canada. With a growing...

  • Housekeeping Aide

    7 months ago

    Gloucester, Canada Spring Living Full time

    **SPRING LIVING OVERVIEW** Marlin Spring, a Toronto-based real estate investment firm which strategically acquires, develops, constructs and repositions residential real estate throughout North America has established Spring Living as a senior living division which owns and operates a large portfolio of retirement residences in Canada. With a growing...

  • Housekeeping Aide

    7 months ago

    Gloucester, Canada Spring Living Full time

    **SPRING LIVING OVERVIEW** Spring Living Retirement Communities (springliving.ca) owns and operates 14 retirement communities in Ontario and Quebec and has an ambitious strategy to continue to grow the portfolio through acquisition of mid-market retirement residences across Canada over the next 3-5 years. Spring Living’s mission is to create warm,...

  • Operations Manager

    7 months ago

    Gloucester, Canada Holiday Inn Ottawa East Full time

    Job Summary: **Duties**: Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures...

  • Houseperson

    3 months ago

    Gloucester, Canada Welcominns Hotel Full time

    JOB TITLE: HOUSEPERSON REPORTS TO: Housekeeping Manager /Housekeeping Supervisor : Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Demonstrates a professional, friendly, warm and welcoming demeanor to all guests and employees DUTIES AND...

  • Front Office Manager

    4 weeks ago

    Gloucester, Canada Holiday Inn Ottawa East Full time

    SCOPE AND GENERAL PURPOSE To be committed to the development of a motivated, organized and empowered Guest Services team to provide the level of service, professional work standards and guest care required by Holiday Inn standards and contribute to the overall profitability of the property. MAIN DUTIES 1. Interview, hire, train, recommend performance...

  • Personal Support Worker

    4 months ago

    Gloucester, Canada Spring Living Full time

    **Night Shift** **SPRING LIVING OVERVIEW** Spring Living Retirement Communities (springliving.ca) is a boutique, rapidly growing Canadian senior living owner/operator, who currently owns and operates 21 retirement communities in Ontario and Quebec. The company has an ambitious growth plan to expanding through acquisition of mid-market retirement residences...

  • Room Attendant/room Checker

    6 months ago

    Gloucester, Canada Welcominns Hotel Full time

    **Job description** **Job Summary** WelcomINNS Ottawa is currently looking for detailed oriented '' **FULL TIME" Room Attendant/Room Checker (Supervisor)** to join our Housekeeping Team. Responsibilities include but are not limited to: **JOB RESPONSIBILITIES** - Clean assigned number of rooms / areas per work shift according to the hotel's standards. -...

  • Room Checker

    7 months ago

    Gloucester, Canada Welcominns Hotel Full time

    **Job Summary** WelcomINNS Ottawa is currently looking for detailed oriented **Room Attendant/Room Checker (Supervisor)** to join our Housekeeping Team. Responsibilities include but are not limited to: **JOB RESPONSIBILITIES** - Clean assigned number of rooms / areas per work shift according to the hotel's standards. - Clean all aspects of the guest room,...

  • Nanny

    6 months ago

    Gloucester, Canada Amanda Khouri Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work site environment**: - Non-smoking **Tasks**: - Assume full responsibility for household in absence of parents - Perform light housekeeping and cleaning duties - Shop for food and household supplies - Travel with family on trips and assist with child...

  • Live-in Nanny

    3 weeks ago

    Gloucester, Canada ALINE HADDAD Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months - **Work site environment**: - Non-smoking - ** Work setting**: - Employer's home - Staff accommodation available - Work in employer's/client's home - ** Tasks**: - Perform light housekeeping and cleaning duties - Travel with family on trips and assist with...

  • Child Caregiver

    7 months ago

    Gloucester, Canada Priya Bhaloo Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work site environment**: - Non-smoking **Work setting**: - Employer's home - Optional accommodation available at no charge on a live-in basis. Note: This is NOT a condition of...

  • Test Center Manager

    6 days ago

    Gloucester, Canada Pearson Full time

    Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). Responsibilities Expand your career at Pearson VUE in our entry level Test Center Manager position for our Gloucester, ON location. You will...

  • Part-time Room Attendant

    6 months ago

    Gloucester, Canada Travelodge Ottawa East Full time

    Salary: We are looking for someone to join our team as a Room Attendant! $17.60/hr during 3 month probationary period. $19.56/hr following completion of probationary period. **Responsibilities**: - Cleaning tile floors, vacuuming and emptying trash - Cleaning, disinfecting and polishing bathroom fixtures, surfaces, tile walls and appliances - Strip and...

  • Unregulated Care Provider

    6 months ago

    Gloucester, Canada Sienna Senior Living Full time

    JOB SUMMARY: The Unregulated Care Provider is accountable for the provision of support with activities of daily living to residents and performs other transferred functions i.e. medication administration as assigned. This role may also assist with dining service, recreation program support and common area housekeeping and laundry in varying locations. KEY...