Fire Service Supervisor

1 month ago

Burnaby, Canada Chubb Fire & Security Canada Corporation Full time

_**The Chubb Fire & Security Difference...**_
- Service Excellence_
- Technology leadership_
- Focus on Quality_
- National Coverage_
- Single Point of Contact_
- A Name You Can Trust_

Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate in peace of mind to those that we serve.
- **Role Summary**:_

Our Burnaby branch is currently recruiting for a Fire Supervisor to oversee our local Fire division, drive process improvements and deliver superior customer service while mentoring our Fire Coordinators and Technician team in the field.
- **Key Job Responsibilities**:_
- Provide leadership, mentorship, and supervision to technicians and inside service staff.
- Ensure technicians and support staff are trained on compliance, procedures and expectations;
- Conduct site visits to assist, train and audit technicians
- Review technicians’ submitted reports and documents for regulatory and company expectations compliance
- Manage workflow expectations both internally with staff and externally with customers
- Inspect technicians' vehicles periodically and ensure they are being properly maintained.
- Ensure technicians are scheduled and working effectively to achieve revenue and margin targets approved by management.
- Develop great working relationships with all company personnel as needed.
- Provide leadership and support in maintaining EH&S policies, documentation along with conducting audits and training.
- **Qualifications**:_
- Must have a minimum 5 years of experience in the Fire alarm industry
- CFAA / ASTT Certification preferred
- Strong working knowledge of Provincial codes and referenced Standards including the Fire and Building codes, CSA, CAN/ULC and NFPA standards
- Post-Secondary diploma or degree in building systems, electronic technology, or equivalent knowledge / work experience an asset
- Strong working knowledge of Edwards Fire Products including EST panels preferred
- Proficient computer skills
- Must possess a valid driver’s license with a good driving record
- Previous supervisory experience in a unionized environment an asset
- Ability to work with mínimal supervision / self-motivated with a desire to work on a winning team
- Strong interpersonal skills and effective at building relationships
- Strong client service orientation
- Adaptable to changing environments
- Highly organized and able to work under pressure
- Excellent communication skills with an ability to convey a message in an organized, clear and effective manner
- Goes beyond job requirements to seek opportunities and generate ideas for improvements
- **Our offerings include**_
- Competitive compensation and benefit package
- Company car with personal use benefits or car allowance
- Focused learning and development opportunities including the following:

- Leader Lab development series - In class training to help develop leadership skills for all our People Leaders including this role
- Leadership development opportunities for all employees via our Building Great Leaders® courses
- RRSP matching with one-on-one personal financial planning advice offered through Manulife PlanRight Advisor
- Employee Deals,Discounts and Perks
- Learning and Development opportunities
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment
- **Background Check Requirements**:_
- Criminal Background Check
- Reference Check

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

**Job Types**: Full-time, Permanent

Pay: $75,000.00-$95,000.00 per year

**Benefits**:

- Company car
- Extended health care
- Paid time off
- RRSP match

**Experience**:

- the Fire alarm industry: 5 years (preferred)

Work Location: On the road

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