Technical Support Specialist

1 month ago


Toronto, Canada QuessGTS Full time

Our prestigious client is looking for an Technical Support Specialist with the following tools/skillset:

- Minimum 3+ years of operational experience in supporting Citrix Xenapp/XenDesktop 6.5, 7.6 or higher.
- Minimum 3+ years technical knowledge installing operating systems, third party software installation, upgrades, and maintenance.
- Minimum 3+ year’s technical knowledge of system implementation following industry standards for relevant technologies.
- Demonstrated ability to perform systems analysis to resolve performance and capacity issues, and optimal use of infrastructure.
- Experience with Microsoft AD and GPO.
- Understanding of Citrix Licesning.
- Understanding of Windows system security.
- Knowledge of Powershell.
- Citrix and/or Microsoft related IT certification.
- Ability to work with a team and independently.
- Strong written and spoken communication skills.
- Working Knowledge of ITIL processes.

**Job Types**: Full-time, Fixed term contract
Contract length: 7 months

**Salary**: $25.00-$35.00 per hour

Flexible Language Requirement:

- French not required

**Experience**:

- Citrix Xenapp/XenDesktop support (required)
- Installing operating systems (required)
- Microsoft Active Directory (required)
- AD and GPO (preferred)
- Citrix Licesning and Windows system security (preferred)
- ITIL processes (required)

Work Location: One location



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