Assistant, Ticketing Operations

2 weeks ago

Toronto, Canada TORONTO INTERNATIONAL FILM FESTIVAL Full time

**TICKETING OPERATIONS ASSISTANT**

**Contract**

**Full-time**

**Ticketing Operations**

TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To transform the way people see the world, through film.

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.

We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.

We are currently hiring for the position of:
**TICKETING OPERATIONS ASSISTANT**

The Ticketing Operations Assistant is a technical, operational, and support-based role that is responsible for the configuration, troubleshooting, and maintenance of the Archtics ticketing system. This role will work with Ticketing System Administrators, the Senior Manager & Manager of Ticketing Operations, and stakeholders from all other relevant departments to ensure our complex ticketing needs are delivered accurately and efficiently.

**RESPONSIBILITIES**:
Shall include but not be limited to:
Configuration and customization of the ticketing system including: event builds for seasons, festivals, and new releases; tickets and layouts; accreditation and packages; access and permissions; departmental allocations; and online ticketing portals- Collaboration with internal stakeholders in all departments from ticketing planning through to execution and ongoing support and maintenance- Preparation of reports and lists involving ticketing system data and customers- Ensuring quality and accuracy for all ticketing initiatives, in-person and online
- Creating and assisting internal and external stakeholders on 3rd party events, making sure their onsale operates smoothly through our ticketing system
- Other duties as assigned

**JOB GRADE & RATE OF PAY**
- **
$19.50/ Hourly**

**CONTRACT DATES OR START DATE**:
June 17 - September 20, 2024

**MINIMUM REQUIREMENTS**:
Experience with professional event ticketing and/or patron management system (Archtics and Ticketmaster experience is an asset)- Experience in data entry/analysis an asset- Intermediate Microsoft Excel experience- Ability to visualize relationships between data and troubleshoot system and configuration issues- Strong customer service skills and ability to communicate with people with various levels of technical expertise- Keen attention to detail- Ability to work independently and with a team- Ability to multi-task and demonstrate strong organizational skills- Ability to maintain efficiency while working under multiple, strict, and tight deadlines- Other duties as assigned

**HOW TO SUBMIT & APPLICATION DEADLINE**:- Please upload your cover letter and resumé as **one **PDF, before the deadline of **Monday, May 13, 2024.**

**CLOSING**:
TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.

  • Ticket Machine Technician

    2 weeks ago

    Toronto, Canada Universal Service Solutions Full time

    **GENERAL PURPOSE**: Reporting to Universal Service Solutions (USS) Supervisory Staff, the Ticket Machine Technician will be responsible for installing, servicing, adjusting and(or) repairing Metrolinx ticket printing machines. **KEY RESPONSIBILITIES**: - Prepare ticket machines for daily use. - Inspect machines and meters to determine causes of...

  • Ticketing Sales Intern

    4 weeks ago

    Toronto, Canada MLSE Full time

    Company Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Ticketing Sales and Membership Strategy

    4 weeks ago

    Toronto, Canada MLSE Full time

    Company Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Business Operations Assistant- Bilingual

    4 weeks ago

    Toronto, Canada Valiantys Full time

    **About Valiantys** Here at Valiantys, we believe that software has the power to improve collaboration and productivity in all teams, changing the enterprise world for the better. As the global Atlassian Platinum Solution Partner, we are passionate about our mission to transform teamwork from all industries to be more collaborative, agile and efficient -...

  • IT Operations Lead

    4 weeks ago

    Toronto, Canada GHK Full time

    Requirements: - Develop and implement strategies for the organization's IT operations, including the deployment, - maintenance, and support of all IT systems and infrastructure - Oversee the management and performance of the organization's IT systems and infrastructure, - including servers, networks, and storage - Possess strong technical skills and act as...

  • Scotiamcleod Branch Operations Assistant

    4 weeks ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 175992 As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. When you join ScotiaMcLeod, you’ll be...

  • Supervisor, Operations

    2 days ago

    Toronto, Canada Primaris REIT Full time

    Primaris REIT is currently hiring a dedicated and enthusiastic Supervisor, Operations to join our team at our Park Place Shopping Centre, in Lethbridge, AB. If you have experience as a Building Operator or similar role, have managed teams and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! *Please note the working...

  • Supervisor, Operations

    2 days ago

    Toronto, Canada Primaris REIT Full time

    Primaris REIT is currently hiring a dedicated and enthusiastic Supervisor, Operations to join our team at our Park Place Shopping Centre, in Lethbridge, AB. If you have experience as a Building Operator or similar role, have managed teams and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you!*Please note the working...

  • Supervisor, Operations

    2 days ago

    Toronto, Canada Primaris REIT Full time

    Primaris REIT is currently hiring a dedicated and enthusiastic Supervisor, Operations to join our team at our Park Place Shopping Centre, in Lethbridge, AB. If you have experience as a Building Operator or similar role, have managed teams and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! *Please note the working...

  • Operations Coordinator

    3 days ago

    Toronto, Canada Mad Engine Global LLC Full time

    **Job Title**: Operations Coordinator **Status**: Non-exempt **Reports to**:Operations Manager **Department**: Operations **Position Summary** The Operations Coordinator is responsible for supporting the Operations department on multiple tasks, including booking of trucks, raw material ordering, Inventory transfer and price ticket issuance and...

  • Junior Cybersecurity Operations Specialist

    4 weeks ago

    Toronto, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...

  • Cloud Operations Support Analyst

    3 days ago

    Toronto, Canada Limelight Software Full time

    **Who We Are** At Limelight, we are on a mission to modernize how companies collect and analyze their data while providing an exceptional customer experience. Our platform, Limelight is transforming spreadsheets into a real-time, collaborative financial planning and analysis workspace. As leaders in innovation, we are experiencing exceptional growth and are...

  • Procurement and Operations Coordinator

    5 days ago

    Toronto, Canada Aga Khan Museum Full time

    **Procurement and Operations Coordinator (Contract)** The Aga Khan Museum connects cultures and communities through the arts. The Museum’s mission is to spark wonder, curiosity, and understanding of Muslim cultures and their connection with other cultures. The Toronto-based Museum promotes pluralism through art, storytelling, and enlightened encounters,...

  • Coordinator, Marketing Operations

    4 weeks ago

    Toronto, Ontario, Canada McCarthy Tetrault Full time

    At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers. Our culture is built on professional excellence, collaboration, innovation, thought leadership and...

  • Operations Assistant

    4 weeks ago

    Toronto, Canada Amacon Full time

    **Position Summary** Working at primarily at Parkside Village Retail and the Offices at Parkside, the Operations Assistant will report to the Manager, Facilities Maintenance & Tenant Improvements and be responsible to assist with the maintenance and tenant improvements for a series of building in close proximity that include both office and retail...

  • Drill Rig Operator

    2 weeks ago

    Toronto, Canada Green Infrastructure Partners Full time

    Role Purpose : The Drill Rig operator will work on various sites for GIP throughout the Greater Toronto Region. Loading, unloading and securing drilling equipment and supplies Complete daily equipment inspections and maintain equipment. Ensure safety procedures and protocols are followed. Exhibits workmanship and an ability to execute all the duties of an...

  • Drill Rig Operator

    2 weeks ago

    Toronto, Canada Green Infrastructure Partners Full time

    Role Purpose : The Drill Rig operator will work on various sites for GIP throughout the Greater Toronto Region. Loading, unloading and securing drilling equipment and supplies Complete daily equipment inspections and maintain equipment. Ensure safety procedures and protocols are followed. Exhibits workmanship and an ability to execute all the duties of an...

  • Drill Rig Operator

    2 weeks ago

    Toronto, Canada Green Infrastructure Partners Full time

    Role Purpose : The Drill Rig operator will work on various sites for GIP throughout the Greater Toronto Region. Loading, unloading and securing drilling equipment and supplies Complete daily equipment inspections and maintain equipment. Ensure safety procedures and protocols are followed. Exhibits workmanship and an ability to execute all the duties of an...

  • Operations Assistant

    4 weeks ago

    Toronto, Canada Amacon Full time

    Position Summary Working at primarily at Parkside Village Retail and the Offices at Parkside, the Operations Assistant will report to the Manager, Facilities Maintenance & Tenant Improvements and be responsible to assist with the maintenance and tenant improvements for a series of building in close proximity that include both office and retail...

  • Assistant Operations Manager

    15 hours ago

    Toronto, Canada HighView Partners Full time

    Since its Canadian operations began, our client has overseen the development, acquisition, and management of signature projects, spanning various product types. Join them in Toronto as Assistant Operations Manager. Your New Employer Your prospective employer is spearheading the revitalization of a planned land redevelopment project, fostering the...