Ticketing Sales Intern

2 months ago

Toronto, Canada MLSE Full time

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

**Job Description**:
As part of the MLSE Ticketing Department, you will have the unique opportunity to assist with a variety of tasks, programs, and events to ultimately ensure the delivery of championship service for our fans / customers. You will work side by side with experienced and knowledgeable Sports Professionals that have been in the business for 1-10+ years.

MLSE’s Internship term dates are from **May 8th, 2023 - September 1st, 2023**

**Responsibilities**:

- Assist in the coordination and execution of best-in-class sales events
- Support Sales initiatives during office hours, and on game-nights with:

- Supporting Account Managers in the execution of events involving Youth Groups, VIPs, and Corporate Groups at Scotiabank Arena and BMO Field
- Background research on best practices and innovation for multiple internal projects
- Support in updating asset databases, invited guests and client gifting orders
- On-site and off-site Sales Team activation set-ups and tear downs, where necessary
- Support Sales Team collaborations with other MLSE Departments where necessary
- Assist with team queue line/reception phone coverage when necessary
- Perform other administrative, sales or membership functions as required
- Work in compliance with the provisions of the Occupational Health & Safety Act

**Qualifications**:
- Currently enrolled in a post-secondary institution in a sales or business related program
- Able to work independently with a high degree of accuracy and attention to detail
- Proficient with Microsoft Office products including Excel, PowerPoint, and Word
- Ability to multitask and meet multiple deadlines
- A self-starter with the ability to work independently, with a high degree of accuracy and attention to detail
- Available to work 9am to 5pm, Monday to Friday
- Available to work game nights on evenings & weekends as required
- You are fully vaccinated against Covid-19

Additional Information
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

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