Concierge

2 weeks ago


Edmonton, Canada Midwest Property Management Full time

**Welcome to Midwest**

Privately held and rooted in Western Canada for over 50 years, we manage quality residential rental properties in Alberta, British Columbia and the North West Territories. We are committed to providing the best value and quality for our residents by consistently maintaining our properties and delivering excellent customer service. Our commitment to our residents and our communities allows us to fulfill our mission statement: "Where community lives"

**What you will do**

The incumbent in this position, will provide exceptional customer service to the residents, staff, and visitors to Edmonton House. This position will be trained on everything Edmonton House. Its policies, services, and general operation. The incumbent will ensure that entrance is only by authorized individuals or guests, receive mail and or packages, greet visitors and residents, handle calls and assist with resident issues, and documenting all events as well as have a professional approach to all activities. This position reports to the Site Manager.

**Work Hours**: Monday to Friday 1:00 pm to 9:30 pm

**Requirements**:

- Greeting residents & their guests
- Screening persons entering the building
- Dispensing mail, deliveries & packages
- Logging maintenance requests
- Recording incidents that occur
- Responding to resident requests
- Other tasks as required

The Concierge duties will also include assisting tenants with daily needs such as dry cleaning requests, building checks, unit checks, & inspections.


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