Donor Relations Manager

2 weeks ago

Ancaster, Canada Redeemer University Full time

For 40 years, Redeemer University has stood out across Canada for its commitment to a Christian undergraduate liberal arts and sciences education that develops the whole person. Rooted in a Reformed Biblical worldview, and including a diverse community representing over 50 Christian denominations, Redeemer seeks to answer the fundamental questions about where we fit into God’s story while it prepares students to engage in society’s biggest challenges. A rigorous academic program with an interdisciplinary core is supported by a vibrant community characterized by caring discipleship. The result is an enriching and transformational educational experience integrating faith, learning and service.

Redeemer offers 34 majors and streams that lead to either a Bachelor of Arts, Bachelor of Science, Bachelor of Education, Bachelor of Kinesiology or Bachelor of Business Administration degree. Redeemer currently serves nearly 1,100 students and its faculty are engaged in teaching, service to the community, and research, some of which is supported in part by the Natural Sciences & Engineering Research Council of Canada (NSERC), the Social Sciences & Humanities Research Council of Canada (SSHRC), and other funding agencies and donors.

A privately funded and publicly chartered institution, Redeemer offers excellent Christ-centred undergraduate teaching, strong investments in research, rich student-faculty interaction, and unique opportunities for experiential and holistic learning. As a member of Universities Canada, Redeemer produces graduates who are accepted into graduate programs across the continent and beyond. In recent national surveys, Redeemer students have ranked the school as one of the top universities in Canada for overall student satisfaction, especially for providing a nurturing and challenging academic environment along with its warm on-campus community.

Located on a beautiful 86-acre campus in Hamilton, Ontario, Redeemer operates under a charter from the Government of Ontario and is a member of Universities Canada (UC), the Council for Christian Colleges and Universities (CCCU), and the Canadian Council of Christian Charities (CCCC).

**The Position**

Reporting to the Director, Donor Relations, the Donor Relations Manager secures financial support and goodwill for the University by developing and managing a portfolio of relationships with donors and qualified donors. The Donor Relations Manager works with a portfolio of qualified donors that reflects multiple stakeholder groups in the community. The Officer is responsible to work independently within the context of a team to achieve individual and department goals set by the Director to achieve the larger strategic initiatives of the University.

**Responsibilities**
- Qualify, cultivate and maintain a caseload of donors as discussed with the Director.
- Create a strategy for each donor with regular touchpoints that include appropriate cultivation, solicitation and stewardship.
- Documenting activity and relationship management through contact reports and other tasking on Raiser's Edge to ensure data integrity.
- Experience in working with others to solicit and close gift agreements.
- Take departmental lead in engaging with representatives from Christian Stewardship Services and Link Charity for counsel and information
- Liaise with Donor Relations staff to track and report on planned giving acquisition initiatives, including the creation of follow-up plans for respondents, help to identify warm leads, track responses, and coordinate communication with confirmed and prospective planned giving donors
- Identify and qualify planned giving donors and prospects
- Support Donor Relations staff in preparing planned giving materials and information packages for meetings and events
- Collaborate with Marketing and Communications team to market and promote the planned giving program
- Participate in and contribute to regular Donor Relations and External Relations team meetings.
- Advise the Director on upcoming proposal documentation needs for donor solicitation.
- Collaborate with Donor Relations colleagues as necessary to facilitate the ongoing work of the Officer.
- Represent Redeemer at internal and external events as required by the Director.
- Execute and make all travel and other arrangements for visits.
- Seek ways to further engage existing donors to inspire greater levels of giving.
- Participate in professional development opportunities that are made available.

**Preferred Skills and Attributes**
- Thorough understanding of Donor Relations life cycle and principles (discovery, cultivation, solicitation, stewardship).
- Commitment to representing Redeemer with enthusiasm, warmth, and professionalism;
- Strong organizational and time management skills;
- Possess an understanding of marketing principles, donor recognition strategies and planned giving vehicles
- Strong Microsoft Word, Excel, and PowerPoint skills required; strong familiarity with

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