See more Collapse

Front Line Advisor

2 months ago

Toronto, Canada University of Toronto Full time

**Date Posted**:05/06/2024
**Req ID**: 37222
**Faculty/Division**: University College
**Department**: Ofc of the Registrar
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00052547

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacyof innovation and discovery that has changed the way we think about the world.

**Your opportunity**:
**Your responsibilities will include**:

- Acting as the firstpoint of contact for general enquiries
- Resolving issues within the scope of the role and escalating problems as required
- Screening and making referrals to academic advising and learning skills programs and other resources or services
- Scheduling appointments for prospective students, applicants, and current students to address individual needs
- Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
- Tracking and maintaining a calendar of events
- Maintaining information on digital platforms
- Providing basic support and general referrals to individuals in distress

**Essential Qualifications**:

- Bachelor'sDegree or an acceptable combination of equivalent experience.
- Minimum two (2) years of experience acting as the first point of contact in as fast-paced post-secondary education environment.
- Experience maintaining filing systems.
- Experience with student information systems (e.g. ROSI)
- Experience with University and Faculty of Arts & Science procedures, regulations and program offerings.
- Must have excellent oral and written communication, analytical, problem-solving, critical thinking, and interpersonal skills.
- Ability to exercise tact, judgement and diplomacy, especially when dealing with confidential information or complaints.
- Requires accuracy and ability to attend to detail, strong organizational skills, and initiative.
- Ability to handle multiple inquiries simultaneously, as well as prioritize work under pressure to meet deadlines.
- Ability to assess the needs of a busy front-line advising office effectively and know when consultation or referral is appropriate.
- Ability to triage and assess student inquiries, determining when a referral to academic/financial advisors is necessary.

**Assets (Nonessential)**:

- Knowledge of University College, its student population, and its academic programs.

**To be successful in this role you will be**:

- Approachable
- Communicator
- Efficient
- Multi-tasker
- Possess a positive attitude
- Problem solver
- Resourceful
- Team player

**Closing Date**: 05/14/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Term
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Registrarial Services

**Lived Experience Statement**

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

**This is a term position until May 2025 with the possibility of renewal/extension.

We have other current jobs related to this field that you can find below

  • Front Line Advisor

    2 weeks ago

    Toronto, Canada Victoria University Full time

    Union (USW Local 1998) Job Opportunity Office of the Registrar and Academic Advising **Posting Date**: January 29, 2024 **Closing Date**: February 12, 2024 **Position Title**: Front Line Advisor **Department**: Office of the Registrar and Academic Advising **Appointment Type**: Continuing / Permanent **Classification**: USW Payband 9 **Salary**:...

  • Front Line Advisor

    4 weeks ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:08/03/2023 **Req ID**: 33209 **Faculty/Division**: University College **Department**: Ofc of the Registrar **Campus**: St. George (Downtown Toronto) **Position Number**: 00055194 **Description**: **About us**: The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic...

  • Front Line Advisor

    1 week ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:04/01/2024 **Req IDs**:36661/36694 **Faculty/Division**: University College **Department**: Ofc of the Registrar **Campus**: St. George (Downtown Toronto) **Position Number**:33236/56308 **Description**: **About us**: The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse...

  • Front-line Student Advisor and Office Administrator

    4 weeks ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:02/16/2023 **Req ID**: 29756 **Faculty/Division**: Faculty of Applied Science & Engineering **Department**: Div of Engineering Science **Campus**: St. George (Downtown Toronto) **Position Number**: 00040207 **Description**: **About us**: For over 80 years, the Division of Engineering Science has been a flagship program in the Faculty of...

  • Front-line Advisor

    1 week ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:02/06/2024 **Req ID**: 35902 **Faculty/Division**: Faculty of Kinesiology & Physical Education **Department**: Faculty of Kinesiology & Physical Education **Campus**: St. George (Downtown Toronto) **Position Number**: 00049155 **Description**: **About us**: The Registrar's Office staff are committed to strong service excellence in supporting...

  • Front Line Staff

    4 weeks ago

    Toronto, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly atittude - Punctual - Multi tasking Available Positions: - Front Line - Kitchen ********* **Full time and part time positions are available. People...

  • Front Line Staff

    3 weeks ago

    Toronto, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly atittude - Punctual - Multi tasking Available Positions: - Front Line - Kitchen ********* **Full time and part time positions are available. People...

  • Front Line Staff

    7 days ago

    Toronto, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly atittude - Punctual - Multi tasking Available Positions: - Front Line - Kitchen ********* **Full time and part time positions are available. People...

  • Front Line Staff

    3 weeks ago

    Toronto, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly atittude - Punctual - Multi tasking Available Positions: - Front Line - Kitchen ********* **Full time and part time positions are available. People...

  • Front Line Staff

    4 weeks ago

    Toronto, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly atittude - Punctual - Multi tasking Available Positions: - Front Line - Kitchen ********* **Full time and part time positions are available. People...

  • Front Line Manager, Commercial Lines Underwriting

    2 weeks ago

    Toronto, Ontario, Canada Aviva plc Full time

    Front Line Manager, Commercial Lines Underwriting page is loaded Front Line Manager, Commercial Lines Underwriting Apply locations Toronto posted on Posted 20 Days Ago job requisition id R Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and...

  • Scotiahelps Advisor, Front End

    4 weeks ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 198985 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The ScotiaHelps Advisor, Front End is responsible for maximizing collection of overdue payments from customers while minimizing collection costs and loan losses on individually assigned accounts. This role conducts timely and...

  • Front Line Staff

    2 weeks ago

    Toronto, Ontario, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team Out going and always put a smile on Salesmanship Positive, team oriented, selfconfident, friendly atittude Punctual Multi taskingAvailable Positions: Front Line Kitchen***Full time and part time positions are available. People who can work during weekdays...

  • Front Line Staff

    2 weeks ago

    Toronto, Ontario, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team Out going and always put a smile on Salesmanship Positive, team oriented, selfconfident, friendly atittude Punctual Multi taskingAvailable Positions: Front Line Kitchen***Full time and part time positions are available. People who can work during weekdays...

  • Health & Safety Advisor

    4 weeks ago

    Toronto, Canada GardaWorld Full time

    GardaWorld has an exciting opportunity to be a Health & Safety Advisor. You will provide health and safety advice, support, recommendations and solutions to GardaWorld clients as part of the company's health and safety support service. This role will ensure that GardaWorld's operations and facilities are in compliance with all relevant legal requirements,...

  • Health & Safety Advisor

    4 weeks ago

    Toronto, Canada GardaWorld Full time

    GardaWorld has an exciting opportunity to be a Health & Safety Advisor. You will provide health and safety advice, support, recommendations and solutions to GardaWorld clients as part of the company's health and safety support service. This role will ensure that GardaWorld's operations and facilities are in compliance with all relevant legal requirements,...

  • Full Time Front Line Supervisor

    2 months ago

    Toronto, Canada The Salvation Army Full time

    The position of Front Line Supervisor is an entry-level management position which assists the Assistant Director in managing front-line day-to-day operations of New Hope Leslieville. **KEY RESPONSIBILITIES**: **Supervise and provide day-to-day direction to the Frontline Workers in accordance with established policies and procedures including Collective...

  • Front Line Support Analyst

    2 weeks ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 181144 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **The Team**: The Commodities Technology team is a crucial part of the Global Technologies Applications team. This is an opportunity to work in the exciting world of Capital markets, Commodities and Foreign Exchange Technology. We...

  • Full Time Front Line Supervisor

    5 days ago

    Old Toronto, Canada The Salvation Army Full time

    The position of Front-Line Supervisor is an entry-level management position which assists the Assistant Director in managing front-line day-to-day operations of New Hope Leslieville Minimum 2-year Diploma in Humanities and Social Services. Certification in First Aid/CPR, and Non-Violent Crisis Intervention and Conflict Resolution. Alternative combinations...

  • Full Time Front Line Supervisor

    3 days ago

    Old Toronto, Canada The Salvation Army Full time

    The position of Front-Line Supervisor is an entry-level management position which assists the Assistant Director in managing front-line day-to-day operations of New Hope Leslieville Minimum 2-year Diploma in Humanities and Social Services. Certification in First Aid/CPR, and Non-Violent Crisis Intervention and Conflict Resolution. Alternative combinations...