Database Specialist, Donor Administration

2 weeks ago

Edmonton, Canada Edmonton Humane Society Full time

**[Database Specialist, Donor Administration]**:
**[Full-time Permanent]**:
**Who We Are**:
The Edmonton Humane Society (EHS) has been an animal welfare leader in the Edmonton community since 1907. We strive to be a model of excellence in the advancement of animal welfare and to lead the movement in creating a more humane world. EHS is a safe haven for thousands of homeless animals each year, providing veterinary treatment, behavioral rehabilitation, care, enrichment, and rehoming. Beyond animal sheltering, we engage with the community through various programs and services to support happy, lifelong bonds between people and pets.

**Who We Are Looking For**:
The Database Specialist, Donor Administration will lead the management of the organization's donor database system (Raisers Edge). They will lead the functions of data management, reporting, gift processing, receipting, and reconciliation.

**What You Will Do**:
***Database Administration & System Management
- Lead the management of data by providing strategic, timely, and accurate information for campaign planning and support and identifying data needed for the successful implementation of all fundraising and fund development programs and services
- Develop policy, standards, processes, and procedures for data entry and gift processing in all areas and lead implementation
- Oversee manuals and training documentation for the database and training of all fundraising and fund development staff in use of the database and in data entry and gift processing

Gift Processing and Reconciliation
- Support the maintenance of fund development revenues and administration, process gift transactions as well as responsible for online platforms such as Online Express, Team Raisers, Benevity, and Canada Helps, etc., and coordinate financial reconciliation between Fund Development and Finance teams

Reporting and Data
- Coordinate with EHS’ external direct response consultant on timeline, data pulls, segmentation, and associated data and gift entry for all direct mail campaigns and provide data sets for requests, event invitations, and other donor outreach internally as requested by the Fund Development Team
- Lead comprehensive reporting to support Fund Development program analysis including: Weekly reporting to FD team and EHS leadership, monthly board reporting, ad hoc program area reporting, and Raisers Edge dashboards

**What You Bring**:

- Diploma or Degree in a related field (fund development, business administration, information technology)
- Minimum 3 years of related experience with a fund development database (preferably Raiser’s Edge)
- Certification in Raiser’s Edge or the willingness to actively pursue is an asset

**Final thoughts**:
**Compensation & Hours**:

- EHS offers a competitive not-for-profit compensation package which includes a comprehensive benefits package, and a strong work-life balance.
- 40 hours a week; however, is expected to work hours as required to fulfill department responsibilities. Some evenings and weekends may be required.

**Interested?**:

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