Client Service Representative

7 months ago

Peterborough, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._

How you'll succeed
- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Peterboro-Monaghan&Lansdowne

Employment Type

Regular

Weekly Hours

25

**Skills**:
Client Issue Resolution, Client Relationship, Customer Experience (CX), Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Standards Compliance, Transaction Services

  • Client Service Representative

    7 months ago

    Peterborough, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Guest Services Representative

    7 months ago

    Peterborough, Canada Lansdowne Place - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Lansdowne Place location in Peterborough. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for...

  • Customer Service Representative

    2 months ago

    Peterborough, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers, handling inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via various channels.Provide accurate information about products and services.Resolve customer complaints efficiently.Document...

  • Customer Service Representative

    7 months ago

    Peterborough, Canada CertainTeed Canada Full time

    **HERE WE ‘GROW’ AGAIN!** On July 29, 2022 Saint-Gobain completed the acquisition of Kaycan, a manufacturer and distributor of exterior building materials in Canada and in the United States. With this acquisition, Saint-Gobain reinforced its worldwide leadership in light and sustainable construction by becoming the top siding player in Canada. We are...

  • Customer Service Representative

    6 months ago

    Peterborough, Canada Saint Gobain Full time

    **The Role** WHAT’S THE JOB?** We are presently looking for a Customer Service Representative at our Peterborough branch. **Schedule**: Monday to Friday **Status**:Full Time, permanent, On-site **Here’s what you’ll be responsible for in this role** - Be an all-around champion who can understand customer needs and advise best solutions for a positive...

  • Financial Services Representative

    3 months ago

    Peterborough, Canada Kawartha Credit Union Full time

    **Financial Services Representative (Permanent, Full-time)** **Location**:Peterborough, ON **Hours**: 40 hours per week, Monday to Saturday **Rate of Pay**: Dependent on experience **As a Financial Services Representative, you will**: - Specialize in retail lending, recommending solutions which will enable our members to achieve their personal financial...

  • IT Client Services Analyst

    7 months ago

    Peterborough, Canada Trent University Full time

    **Job Purpose**: The Information Technology Service Desk provides a vital day-to-day contact point between Clients, Users, IT services and third-party support organizations. For Clients, the Service Desk is probably the most important function in our IT Department. For many, the Service Desk is their only window on the level of service and professionalism...

  • Customer Service Representative

    4 months ago

    Peterborough, Canada Ritz Plastics Inc. Full time

    Reporting to the General Manager, the Customer Service Representative is responsible for acting as the primary point of contact for customers. The Customer Service Representative plays an integral part of our company and the individual fulfilling this role will require strong attention to detail, organization, exceptional written and oral communication,...

  • Commercial Lines Insurance Customer Service Representative Alternative

    3 weeks ago

    Peterborough, Ontario, Canada McDougall Insurance and Financial Full time

    Company OverviewMcDougall Insurance and Financial is a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies. Our team is dedicated to providing exceptional service to our clients and supporting the growth of our organization.

  • Food Service Representative

    2 months ago

    Peterborough, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Food Service Representative to join our team at beBee Professionals in Peterborough. In this role, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service at our food counter.Key Responsibilities:Greet customers and take their orders efficiently.Prepare food items according to...

  • RBC Banking and Financial Services Representative

    2 days ago

    Peterborough, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryWe are seeking a skilled and motivated Banking and Financial Services Representative to join our team at the Royal Bank of Canada in Peterborough. As an RBC Ambassador, you will play a key role in delivering exceptional client service and driving business growth through new client acquisition and deepening existing relationships.About the RoleThis...

  • Customer Service Representative

    2 months ago

    Peterborough, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Peterborough is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases...

  • Financial Services Representative Ii

    3 days ago

    Peterborough, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Contract Customer Service Representative

    7 months ago

    Peterborough, Canada Peterborough Utilities Group Full time

    **Customer Service Representative - 1 Year Contract**: **Reports to**: Supervisor, Customer Service **Department**: Customer Service **Location**:1867 Ashburnham Dr., Peterborough **Rate**: $25.66 - $36.58 per hour, 37.5 hours per week **JOB PURPOSE**: The Customer Service Representative utilizes skills by dealing effectively and in a friendly,...

  • Customer Service Representative

    7 months ago

    Peterborough, Canada U-Haul Full time

    **Customer Service Representative (Inside/outside)**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring...

  • Customer Service Representative

    7 months ago

    Peterborough, Canada BMO Financial Group Full time

    1154 Chemong Road Peterborough Ontario,K9H 7J6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    3 months ago

    Peterborough, Canada BMO Financial Group Full time

    645 Lansdowne Street West Peterborough Ontario,K9J 7Y5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    7 months ago

    Peterborough, Canada Alypsis Inc. Full time

    **Position: Customer Service Representative** **Core Duties & Responsibilities**: - Answer incoming phone calls and direct calls to appropriate person. - Handle web research for customers in a timely manner. - Follow up with customers on any issues that may arise from the sales team. - Maintain an organized, clean work area. - Perform other duties as...

  • Client Service Associate

    2 weeks ago

    Peterborough, Canada VON Canada Full time

    Requisition Details:Employment Status: Permanent, Full-Time (1.0 FTE)Program Name: Assisted LivingNumber of Hours Bi-Weekly: 75Work Schedule: Days, WeekendsUnion/Bargaining Unit: CUPEOn-Call: YesExisting Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.Looking for a career in health care that provides you with an...

  • Customer Service Representative

    7 months ago

    Peterborough, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our Peterborough location as a Customer Service Representative!** **Shift times : Monday to...