Client Service Representative

6 months ago

Peterborough, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._

How you'll succeed
- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Peterboro-Monaghan&Lansdowne

Employment Type

Regular

Weekly Hours

25

**Skills**:
Client Issue Resolution, Client Relationship, Customer Experience (CX), Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Standards Compliance, Transaction Services

  • Client Service Representative

    5 months ago

    Peterborough, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Service Representative

    4 weeks ago

    Peterborough, Ontario, Canada EMCO Corporation Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at EMCO Corporation. As a key member of our Profit Centre team, you will provide exceptional customer service to our clients, answering their inquiries, generating sales leads, and closing sales to increase profit sharing.Key...

  • Customer Service Representative

    1 month ago

    Peterborough, Ontario, Canada Driven Brands Full time

    Driven Brands is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, resolving issues, and providing support to our clients.Key Responsibilities:Maintain and grow sales relationships with existing clientsIdentify and...

  • Customer Service Representative

    4 weeks ago

    Peterborough, Ontario, Canada Driven Brands Full time

    Driven Brands is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, resolving issues, and providing personalized support to our clients.Key Responsibilities:Maintain and grow sales relationships with existing...

  • Financial Services Representative

    3 weeks ago

    Peterborough, Ontario, Canada Co-operators Full time

    About this Opportunity:We're seeking a highly motivated Financial Services Representative to join our team at Co-operators.Your Key Responsibilities:Develop and implement sales strategies to grow our life and wealth management businessBuild and maintain strong relationships with clients to understand their financial needsIdentify and pursue new business...

  • Purolator Customer Service Representative

    1 week ago

    Peterborough, Ontario, Canada Purolator Inc Full time

    About This RolePurolator Inc is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their promises are delivered safely and on time.Key ResponsibilitiesProvide customer service to our clients...

  • Guest Services Representative

    5 months ago

    Peterborough, Canada Lansdowne Place - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Lansdowne Place location in Peterborough. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for...

  • Financial Services Representative

    4 weeks ago

    Peterborough, Ontario, Canada Co-operators Full time

    Role Overview:The Co-operators is seeking a skilled Financial Services Representative to join our team. As a key member of our Distribution team, you will play a vital role in supporting and developing agency operations through outbound prospecting, client contact, and sales activities.Key Responsibilities:Support the development of the agency operation...

  • Customer Service Representative

    1 month ago

    Peterborough, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers, handling inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via various channels.Provide accurate information about products and services.Resolve customer complaints efficiently.Document...

  • Customer Service Representative

    6 months ago

    Peterborough, Canada CertainTeed Canada Full time

    **HERE WE ‘GROW’ AGAIN!** On July 29, 2022 Saint-Gobain completed the acquisition of Kaycan, a manufacturer and distributor of exterior building materials in Canada and in the United States. With this acquisition, Saint-Gobain reinforced its worldwide leadership in light and sustainable construction by becoming the top siding player in Canada. We are...

  • Customer Service Representative

    5 months ago

    Peterborough, Canada Saint Gobain Full time

    **The Role** WHAT’S THE JOB?** We are presently looking for a Customer Service Representative at our Peterborough branch. **Schedule**: Monday to Friday **Status**:Full Time, permanent, On-site **Here’s what you’ll be responsible for in this role** - Be an all-around champion who can understand customer needs and advise best solutions for a positive...

  • Financial Services Representative

    2 months ago

    Peterborough, Canada Kawartha Credit Union Full time

    **Financial Services Representative (Permanent, Full-time)** **Location**:Peterborough, ON **Hours**: 40 hours per week, Monday to Saturday **Rate of Pay**: Dependent on experience **As a Financial Services Representative, you will**: - Specialize in retail lending, recommending solutions which will enable our members to achieve their personal financial...

  • Financial Services Representative

    1 week ago

    Peterborough, Ontario, Canada Kawartha Credit Union Full time

    At Kawartha Credit Union, we are seeking a highly skilled Financial Services Representative to join our team.About the Role:This is a casual, part-time opportunity with variable hours from 0-40 per week, Monday to Saturday.The successful candidate will be based in Peterborough, ON and work closely with our team to deliver exceptional member service...

  • IT Client Services Analyst

    5 months ago

    Peterborough, Canada Trent University Full time

    **Job Purpose**: The Information Technology Service Desk provides a vital day-to-day contact point between Clients, Users, IT services and third-party support organizations. For Clients, the Service Desk is probably the most important function in our IT Department. For many, the Service Desk is their only window on the level of service and professionalism...

  • Customer Service Representative

    3 months ago

    Peterborough, Canada Ritz Plastics Inc. Full time

    Reporting to the General Manager, the Customer Service Representative is responsible for acting as the primary point of contact for customers. The Customer Service Representative plays an integral part of our company and the individual fulfilling this role will require strong attention to detail, organization, exceptional written and oral communication,...

  • Food Service Representative

    1 month ago

    Peterborough, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Food Service Representative to join our team at beBee Professionals in Peterborough. In this role, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service at our food counter.Key Responsibilities:Greet customers and take their orders efficiently.Prepare food items according to...

  • Customer Service Representative

    1 month ago

    Peterborough, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Peterborough is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases...

  • Veterinary Client Experience Representative

    1 week ago

    Peterborough, Ontario, Canada VCA Canada Full time

    Company OverviewBurnham Mansion Animal Hospital is a leading provider of veterinary services in Peterborough, ON. Our team is dedicated to delivering exceptional care to our clients and their pets.SalaryWe offer a competitive salary of $45,000 per year, based on industry standards and location.Job DescriptionThis casual, part-time opportunity includes a...

  • Customer Service Representative

    1 month ago

    Peterborough, Ontario, Canada EMCO Corporation Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at EMCO Corporation. As a key member of our Profit Centre team, you will provide exceptional sales support to customers, generating sales leads and closing sales to increase profit sharing.Key...

  • Contract Customer Service Representative

    6 months ago

    Peterborough, Canada Peterborough Utilities Group Full time

    **Customer Service Representative - 1 Year Contract**: **Reports to**: Supervisor, Customer Service **Department**: Customer Service **Location**:1867 Ashburnham Dr., Peterborough **Rate**: $25.66 - $36.58 per hour, 37.5 hours per week **JOB PURPOSE**: The Customer Service Representative utilizes skills by dealing effectively and in a friendly,...