RBC Banking and Financial Services Representative

3 weeks ago


Peterborough, Ontario, Canada Royal Bank of Canada Full time
Job Summary

We are seeking a skilled and motivated Banking and Financial Services Representative to join our team at the Royal Bank of Canada in Peterborough. As an RBC Ambassador, you will play a key role in delivering exceptional client service and driving business growth through new client acquisition and deepening existing relationships.

About the Role

This part-time opportunity involves working in a dynamic and collaborative environment, where you will engage with clients, complete transactions, and identify sales and referral opportunities. You will also focus on education and demonstration, leveraging technology to deliver a memorable client experience and drive solutions.

Key Responsibilities
  1. Proactively engage with clients in the branch and deliver outstanding service experiences through completing transactions and identifying sales and referral opportunities
  2. Foster client relationships by listening and spotting opportunities to offer additional advice, introduce clients to RBC partners, or personally fulfill client solutions
  3. Take ownership of resolving and preventing client banking problems
  4. Cultivate and maintain relationships with partners to work as one RBC team
  5. Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
Requirements
  • Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environments
  • Drive and self-motivation, excellent communication skills, and emotional intelligence
  • Digital literacy across a broad range of devices
  • Personal flexibility to work flexible hours
  • Eagerness to learn and determination to succeed
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course
Benefits

We offer a comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, and a world-class training program in financial services. Our employees enjoy excellent career development and access to a variety of job opportunities across business and geographies. We also provide leaders who support your development through coaching and managing opportunities.

About Us

The Royal Bank of Canada is committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We strive to provide an accessible candidate experience for our prospective employees with different abilities. Join our Talent Community to stay informed about great career opportunities at RBC.


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