Housekeeping Room Attendant/laundry Attendant

6 months ago


Cambridge, Canada Comfort Inn Cambridge Full time

**THE OPPORTUNITY**:
**Housekeeping RA/ Laundry attendant**

REPORTS TO GENERAL MANAGER

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

**THE ROLE**:
The Housekeeping Room Attendant is responsible to make sure our guest rooms are always ‘fresh and welcoming’ for our guests.

**ACTIVITIES**:
The duties and responsibilities for the Housekeeping Room Attendant include, but are not limited to the following:

- Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
- Provide genuine service and assistance to guests.
- Maintain room attendant cart, replenishing any items as required.
- Always follow established safety procedures and wear protective equipment when needed. Respond to housekeeping room cleaning request from either guest or management in a timely and efficient manner.
- Keep your supervisor updated on work progress and alert them to any repairs needed.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- May assist with deep cleaning projects.
- Adhere to all health and safety guidelines and standards.

**COMPETENCIES WE ARE SEEKING**:

- Previous hotel cleaning and customer service experiences are an asset
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand or walk for an extended time period
- Flexible attitude to scheduled shifts - the incumbent may need to work nights, weekends and/or holidays
- Flexible and energetic with the ability to work under pressure
- Literacy skills - reading, writing, and oral
- Outstanding organizational, time management, and interpersonal skills
- Work well independently and in a team environment with minimum supervision
- Self-motivated, honest, creative, capable of working in a team environment
- Create a welcoming environment for guests.
- Register guests and assign rooms, accommodating special requests whenever possible.
- Complete pre-registration and blocking of rooms for reservations/guest arrival.
- Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
- Understand room status and room status tracking.
- Know room locations, types of rooms available, and room rates.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
- Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
- Process guest check-outs.
- Post and file all charges to guest, master, and city ledger accounts.
- Work closely with all hotel departments to improve service delivery and efficiency.
- Use proper telephone etiquette.
- Coordinate guestroom maintenance work with the engineering and maintenance division.
- Report any unusual occurrences or requests to the manager or supervisor.
- Register guests into their guest rooms as per reservations & check out guests and settles accounts; collect and verify payments - cash, debit, and credit and maintain a float.
- Post guest charges, compute guest bills, collect payments and make changes for hotel guests following all cash handling procedures as required by Hotel.
- posting balances to all guest


  • Room Attendant

    5 months ago


    Cambridge, Canada The Best Western Plus Cambridge Hotel Full time

    The Housekeeping Attendant services guest rooms and guest housekeeping requests and is responsible for their overall comfort level of the guest. Job Requirements We are looking for individuals who possess a high level of attention to detail and a strong work ethic. This role has direct involvement with guests; excellent communication skills and command of...

  • Room Attendant

    5 months ago


    Cambridge, Canada The Best Western Plus Cambridge Hotel Full time

    The Housekeeping Attendant services guest rooms and guest housekeeping requests and is responsible for their overall comfort level of the guest. Job Requirements We are looking for individuals who possess a high level of attention to detail and a strong work ethic. This role has direct involvement with guests; excellent communication skills and command of...


  • Cambridge, Canada Comfort Inn Cambridge Full time

    **THE OPPORTUNITY**: HOUSEKEEPING ROOM ATTENDANT REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on...

  • Rage Room Attendant

    5 months ago


    Cambridge, Canada Wreck-It Room Canada Inc. Full time

    As a Rage Room Attendant, your primary responsibility is to ensure a safe and enjoyable experience for customers who visit the rage room. You will oversee and facilitate sessions where individuals or groups can vent their anger, stress, or frustration by smashing items like glassware, electronics, and other breakable objects. Your role is to maintain a...

  • Rage Room Attendant

    5 months ago


    Cambridge, Canada Wreck-It Room Canada Inc. Full time

    As a Rage Room Attendant, your primary responsibility is to ensure a safe and enjoyable experience for customers who visit the rage room. You will oversee and facilitate sessions where individuals or groups can vent their anger, stress, or frustration by smashing items like glassware, electronics, and other breakable objects. Your role is to maintain a...

  • Laundry Attendant

    5 months ago


    Cambridge, Canada Langdon Hall Country House Hotel & Spa Full time

    Under the supervision of the Housekeeping Manager, the Laundry Attendant is responsible for processing all soiled laundry and maintaining a high standard of cleanliness in the laundry area in accordance with Langdon Hall and Relais & Chateaux standards. A Laundry Attendant will promote a positive image of Langdon Hall and must be pleasant, friendly and able...

  • Room Attendant

    3 months ago


    Cambridge, Canada Langdon Hall Country House Hotel & Spa Full time

    Under the supervision of the Housekeeping Manager, the Room Attendant (Hotel Housekeeper) is responsible for maintaining a high standard of cleanliness in all guest rooms and public areas in accordance with Langdon Hall and Relais & Chateaux standards. A Room Attendant will promote a positive image of Langdon Hall and must be pleasant, friendly and able to...

  • Room Attendant

    6 months ago


    Cambridge, Canada Langdon Hall Country House Hotel & Spa Full time

    Under the supervision of the Housekeeping Manager, the Room Attendant (Hotel Housekeeper) is responsible for maintaining a high standard of cleanliness in all guest rooms and public areas in accordance with Langdon Hall and Relais & Chateaux standards. A Room Attendant will promote a positive image of Langdon Hall and must be pleasant, friendly and able to...

  • Turndown Attendant

    5 months ago


    Cambridge, Canada Langdon Hall Country House Hotel & Spa Full time

    Under the supervision of the Housekeeping Manager, the Turndown Attendant is responsible for maintaining a high standard of cleanliness in all guest rooms and public areas in accordance with Langdon Hall and Relais & Chateaux standards. A Turndown Attendant will promote a positive image of Langdon Hall and must be pleasant, friendly and able to address...


  • Cambridge, Canada Saint Luke's Place Full time

    **Position Title**: Environmental Housekeeping/Laundry Aide.(COVID vaccine recommended NOT required) **Reports to**: Environmental Service Manager. **Position Summary**: The Environmental Housekeeping Aid contributes to providing a safe and clean environment for Saint Luke’s Place, Long term care home. **Education, Experience and...


  • Cambridge, Canada Saint Luke's Place Full time

    **Position Title**: Environmental Housekeeping/Laundry Aide.(COVID vaccine recommended NOT required) **Reports to**: Environmental Service Manager. **Position Summary**: The Environmental Housekeeping Aid contributes to providing a safe and clean environment for Saint Luke’s Place, Long term care home. **Education, Experience and...

  • Laundromat Attendant

    5 months ago


    Cambridge, Canada Down Town Coin Laundry Full time

    **About The Company**: Downtown Coin Laundry is a self - service coin laundromat. This is a facility where clothes are washed and dried without much personalized professional help. **About The Position**: The laundromat attendant will be responsible for upkeeping the laundromat, opening and closing the facility. **Responsibilities**: - You will...

  • Spa Attendant

    3 weeks ago


    Cambridge, Canada Langdon Hall Country House Hotel & Spa Full time

    _Langdon Hall is one of 10 properties in Canada recognized by Relais & Châteaux for a standard of excellence. Only one hour from Toronto and 90 minutes from the Niagara area, Langdon Hall is a place for those who admire beautiful things and timeless experiences. The hotel offers 60 luxurious guest suites, a full-service spa, outdoor swimming pool, a...

  • Spa Attendant

    3 months ago


    Cambridge, Canada Langdon Hall Country House Hotel & Spa Full time

    _Langdon Hall is one of 10 properties in Canada recognized by Relais & Châteaux for a standard of excellence. Only one hour from Toronto and 90 minutes from the Niagara area, Langdon Hall is a place for those who admire beautiful things and timeless experiences. The hotel offers 60 luxurious guest suites, a full-service spa, outdoor swimming pool, a...

  • Assistant Manager

    6 months ago


    Cambridge, Canada Langdon Hall Country House Hotel & Spa Full time

    The Assistant Manager - Laundry provides guidance & instruction to the Laundry team, delegates work, oversees progress towards goals, and coaches team members as needed. They also organize & supervise the work to ensure production expectations are met. When needed, this position actively works within the laundry room as business demands. The Assistant...

  • Assistant Manager

    5 months ago


    Cambridge, Canada Langdon Hall Country House Hotel & Spa Full time

    The Assistant Manager - Laundry provides guidance & instruction to the Laundry team, delegates work, oversees progress towards goals, and coaches team members as needed. They also organize & supervise the work to ensure production expectations are met. When needed, this position actively works within the laundry room as business demands. The Assistant...


  • Cambridge, Canada Cambridge Memorial Hospital Full time

    Overview: Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation. Our vision is to **_creating healthier communities...


  • Cambridge, Ontario, Canada Hakka Hut Full time

    Job Title: Dining Room AttendantHakka Hut is seeking a skilled and detail-oriented Dining Room Attendant to join our team. This role involves ensuring that our dining areas are clean, well-maintained, and provide an exceptional experience for our customers.About the Role:We offer a competitive salary of $28,000 - $30,000 per year, depending on location and...


  • Cambridge, Canada HILTON GARDEN INN KITCHENERCAMBRIDGE Full time

    Work Term: Permanent - Work Language: English - Hours: 16 to 40 hours per week - Education: No degree, certificate or diploma - Experience: Experience an asset **Work setting**: - Hotel, motel, resort **Tasks**: - Sweep, mop, wash and polish floors - Dust furniture - Vacuum carpeting, area rugs, draperies and upholstered furniture - Make beds and change...


  • Cambridge, Canada HILTON GARDEN INN KITCHENERCAMBRIDGE Full time

    Work Term: Permanent - Work Language: English - Hours: 16 to 40 hours per week - Education: No degree, certificate or diploma - Experience: Experience an asset **Work setting**: - Hotel, motel, resort **Tasks**: - Sweep, mop, wash and polish floors - Dust furniture - Vacuum carpeting, area rugs, draperies and upholstered furniture - Make beds and change...