Technical Service Specialist

3 weeks ago

Next Job, Canada Jefo Full time

Jefo is currently looking for a Technical Service Specialist - Monogastric.

Location: Canada - Work remotely

**Salary**: To be discussed
Hours: 40 hours / week
Shift: Day
Status: Permanent full-time

Are you an accomplished, conscientious change agent with equal parts passion and purpose?
Are you a collaborative, communicative achiever driven to activate and inspire our business's strategic big-picture vision and tactical bottom line?

We have a unique opportunity for a dynamic, creative Technical Service Specialist - Monogastric To ensure the success of our growing teams through training, technical support, and much more

Function Summary
Visits to distributors and field customers to provide support to sales and distribution teams

JOB DUTIES

What You Can Expect Day-to-Day

Planning and performing all training and technical support for North America, you'll report to the Technical Services Manager and own the following core job responsibilities:
Implements and provide pertinent technical training on issues and solutions to our teams and distributors while following the resulting improvements
Shares sales information to support both technical and sales team
Participates in trade shows, conferences, and other business development activities to meet strategic objectives (identifies relevant information collected) and promote our technical solutions (2nd line arsenal)

Market intelligence and ASC (Applied Scientific Curiosity)

Researches opportunities and strategic market development trends
Gathers information from the field (customers) and market trends to offer ideas for the development of new products
Collaborates with the ASC department to develop new research and product development projects
Standardizes new test protocols with ASC and field consultants
Supervises and centralizes field trials for products
Creates, maintains, and optimizes strategic relationships with the various partners of the company (customers, suppliers, and others)
Works on technical material such as presentations, reports, communications, papers, and abstracts for scientific journals

and conferences

Marketing

Centralizes and analyzes competitive products (positioning, strengths, weaknesses, and substitution) to ensure top positioning of Jefo products, with the support of the Product Management team
Defines and centralizes the positioning, sales tools, and solutions and approval by management
Supports the marketing team in developing marketing tools for launching new solutions
Writes and updates marketing literature (PowerPoint presentations, research reports or field trials, and others) in collaboration with the Director of Technical Sales Service (Field Trials), ASC (Research Reports), and the Marketing team.

Minimum Requirements:
5+ years of relevant experience
Advanced degree (M.Sc., Ph.D. or DVM)
A genuine passion for training and technically supporting various departments
Knowledge of nutrition and animal physiology (poultry and swine)
Ability to travel as necessary
Open to a flexible schedule
Strong English written and oral communication skills
Intermediate user of Microsoft Office
Detail-oriented and deadline-driven, ability to manage time and budgets
Quality and accuracy of documentation
Superb interpersonal skills and ability to respect existing procedures
Ability to conduct research and create reports or presentations
Strong time management skills and ability to work autonomously with little supervision

Preferred:
Farm and animal feed industry experience - extensive animal production experience
Ration Formulation
Bilingual (knowledge of French or Spanish) is a great asset.

We offer team members a comprehensive benefits package and a collaborative and rewarding environment. If you are a purpose-driven, dedicated professional looking to have a lasting impact on the teams you serve - Let's start a conversation.
Jefo is an equal opportunity employer

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified

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