Manager, Employee Recognition

3 months ago

Dorval, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

The Employee Recognition Manager is responsible for leading and delivering recognition programs, policies, processes and procedures for all Branches across the system ensuring a high level of consistency across branches. This will promote a culture recognizing strong operational and customer service performance, as what gets recognized gets repeated. This position provides Branch heads with a dedicated point of contact and resource to address their recognition needs.

**Responsibilities**:

- Manage relationship with Operational branches head and oversee activities related to various recognition events.
- Manage relationship with CRE for all food events related.
- Manage relationship with outside vendors for various recognition initiative (hotels, transportation )
- Ensure the annual budget for Recognition is adhered to
- Monitor the invoicing of the various Recognition programs.
- Seek synergies between Ops Branches.
- Develop and implement Recognition strategies with Branches.
- Research new Recognition trends
- Organize regular meetings with AC team and recognition vendor(s)
- Acts as a role model for Recognition.
- Anticipates, identifies and resolves problems with a results-oriented approach.
- Plans, organizes, manages and enhances programs such as Excellence Awards
- Oversees the Air Canada Brand Ambassador program and work closely with Marketing.
- Provides leadership to ensure the implementation, maintenance and improvement of the recognition team.
- Guides the staff, counsels and motivates the team through example
- Recognizes and acknowledges employees who consistently deliver excellent work.
- Establishes and maintains a professional relationship with Union representatives.
- Manage and maintain seamless communication channels with different stakeholders (comms, Ops branches, CRE)
- Leads and participates in various HR initiative (IE Job Shadow, Road Show)
- Authority levels (ability or obligation to carry out responsibilities)
- Responsible for making day-to-day decisions on logístical situations involving recognition
- Provides support and direction in the delivery of recognition programs
- Proposes new ideas to improve the planning and implementation process.
- Responsible for negotiating with outside vendors.
- Always Acts as an Air Canada ambassador, specifically for employee events
- Ensures effective and timely communication within the team.
- Liaises with various departments across the network.

**Qualifications**
- University Degree in Education or Business Administration or the equivalent an asset
- Experience with employee management and unionized.
- Strong analytical, organizational, and planning skills with an aptitude for precision.
- Excellent interpersonal skills.
- Ability to work well under pressure.
- Sound decision making skills.
- Ability to establish work priorities and performance and meet tight deadlines.
- Strong computer skills (Excel, PowerPoint etc.).
- Strong flexibility and availability to work long and irregular hours.
- Proven leadership and interpersonal relationship skills.
- Ability to work independently, set objectives, develop work plans, develop processes, and set deadlines.
- Creative initiative
- Customer service ethic and high expectations for quality
- Excellent communication skills, including writing and proof reading.
- Creative thinker and problem solver
- Strong time management skills and attention to detail
- Ability to manage multiple projects and work assignments
- Discretion and diplomacy
- Ability to travel.

**Conditions of Employment**:
**Linguistic Requirements**

Bilingual (English and French).

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

  • Recognition and Benefits Delivery Manager

    6 months ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Recognition & Benefits Delivery Manager will support the communication & operational components of...

  • Loyalty Recognition

    7 months ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Air Canada seeks a passionate product manager to contribute to the successful design, development,...

  • Manager, Recognition Program Design

    7 months ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** **Responsibilities**: - Overseeing commercial performance for the Elite status program, its benefit...

  • Employee Experience Manager

    6 months ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Employee Experience Manager will support the design and delivery of various corporate talent...

  • Manager, Employee Development

    7 months ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Manager, Performance Development is responsible for fostering a culture of continuous learning and...

  • Ops Manager

    6 months ago

    Dorval, Canada FedEx Ground Careers Canada Full time

    **Position Title**: Ops Manager - Hub **Job Summary**: This is a frontline manager position that supports the FedEx Ground (FXG) Safety Above All Culture and manages specific day-to-day operations and an assigned staff within a station or hub. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The...

  • Customer Service Manager

    7 months ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Our skilled Customer Service Managers embrace their role as a Leader, assisting Customer Sales and...

  • Customer Service Manager

    4 months ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Our skilled Customer Service Managers embrace their role as a Leader, assisting Customer Sales and...

  • Procurement Excellence Manager

    3 weeks ago

    Dorval, Quebec, Canada Randstad Full time

    Company Overview: As a leader in the aviation industry, Air Canada has been ranked as the best airline in North America. Our diverse and vibrant team is dedicated to delivering exceptional passenger experiences.Estimated Salary: $120,000 - $180,000 per annum, depending on experience.Job Description: We are seeking an experienced Procurement Excellence...

  • Sort Manager

    3 months ago

    Dorval, Canada Fedex Canada Full time

    Manages and oversees the entire sort operations within a FedEx FedEx (FedEx) facility. Supports the FedEx FedEx (FedEx) Safety Above All Culture, ensuring compliance to FedEx policies and procedures and governmental regulations. **Essential Functions** - Serves as a Champion for FedEx’s Safety Above All Culture and supports all related initiatives. -...

  • Manager, Contact Centers

    6 months ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Manager, Contact Centres - Day of Operations, reports directly to the Manager, Contact Centre...

  • General Manager

    6 months ago

    Dorval, Canada HMSHost at Montréal–Pierre Elliott Trudeau International Airport Full time

    **Purpose**: The purpose of the General Manager II (GMII) position is to manage a complex QSR or Casual Dine Restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with annual sales generally in excess of $4M. The GMII ensures the restaurant is clean, staffed, open for business, and operates to high operational and...

  • Linehaul Manager

    2 months ago

    Dorval, Canada Fedex Canada Full time

    Responsible for managing assigned Linehaul operations, analyzing mainline and satellite operations to minimize Linehaul costs. Manages Linehaul schedules and plans inan effort to maximize capacity, minimize partial trailer loads and ensure service integrity for assigned areas. **Essential Functions** - Management responsibilities include but are not limited...

  • Technical Design Manager

    3 months ago

    Dorval, Canada Aecon Group Full time

    **Build Your Career at Aecon** Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes...

  • Assistant Food and Beverage Manager

    7 months ago

    Dorval, Canada Marriott International, Inc Full time

    **Job Number** 23215983 **Job Category** Food and Beverage & Culinary **Location** Montreal Airport Marriott In-Terminal Hotel, 800 Place Leigh Capreol, Dorval, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for assigned food and...

  • Assistant Food and Beverage Manager

    3 months ago

    Dorval, Canada Marriott International, Inc Full time

    **Job Number** 24169158 **Job Category** Food and Beverage & Culinary **Location** Montreal Airport Marriott In-Terminal Hotel, 800 Place Leigh Capreol, Dorval, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for assigned food and beverage/culinary...

  • Line Cook Montreal Airport

    7 months ago

    Dorval, Canada SSP America Full time

    **Passionate about your career? You’ve come to the right place.** *** If you’re looking for a growing company filled with passionate people who place a premium on building a world-class culture, then you’ve come to the right place. We’re a trailblazing team of food travel experts who have set our sights on transforming the taste of airport dining...

  • Sort Manager

    3 months ago

    Dorval, Canada Fedex Canada Full time

    Gère et supervise l’ensemble de l’exploitation de tri au sein d’une installation FedEx. Soutient la culture de sécurité avant tout de FedEx, en veillant au respect des politiques et procédures de FedEx ainsi que des réglementations gouvernementales. **Essential Functions** - Serves as a Champion for FedEx’s Safety Above All Culture and supports...

  • Server / Bartender - Montreal Airport Restaurants

    7 months ago

    Dorval, Canada SSP America Full time

    **Passionate about your career? You’ve come to the right place.** *** If you’re looking for a growing company filled with passionate people who place a premium on building a world-class culture, then you’ve come to the right place. We’re a trailblazing team of food travel experts who have set our sights on transforming the taste of airport dining...

  • Bilingual Continuous Improvement Manager

    6 months ago

    Dorval, Canada Aecon Group Full time

    **Build Your Career at Aecon** Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes...