Team Lead, Crisis Respite

3 months ago

Kitchener, Canada Thresholds Homes and Supports Full time

**Posting No. 24-01-319**

**Team Lead, Crisis Respite & ICC - Full Time Kitchener**

Are you passionate about supervising a team who is committed to supporting enhanced quality of life for clients? Thresholds Homes and Supports Inc. is a community-based agency that promotes client-centered support to improve quality of life for people who are experiencing mental health and substance-use issues. We provide affordable housing and individualized, flexible support services through our wide-ranging programs offered throughout Waterloo Region and Wellington County. Our staff are committed and passionate about what they do, and take pride in the difference they make in our community. Our values include **PERSON-FOCUSED, HOPE, RECOVERY, SELF-DETERMINATION, QUALITY OF LIFE, INTEGRITY** and **COLLABORATION**. We also take time to recognize each other and have fun

**Rate: $34.03 - $40.57 per hour**

**Benefits**:

- Float Holiday
- Health and Dental Benefits
- RRSP 5% matched after 1 year
- Above ESA standard vacation entitlement
- 12 Sick days per year
- Employee Assistance Program

**SUMMARY OF THE POSITION**:
Reporting to the Program Manager, the Team Lead will supervise the day-to-day delivery of high-quality client services, staff orientation, supervision and development, quality improvement, and program development and implementation. The Team Lead will supervise the delivery of the Crisis Respite and Integrated Crisis Clinic (ICC) programs for clients including the development of individualized support plans, the delivery of supportive counselling, crisis prevention and intervention, skills development (life skills, social skills, interpersonal and problem solving skills) and vocational and leisure support. This individual will be involved in various interdepartmental and community committees to identify and provide comprehensive services. The Team Lead will be required to work closely with management and other colleagues to assist in the development, implementation and maintenance of new policies, procedures and initiatives. **The home base for this role will be at the Crisis Respite program location in Kitchener, will oversee the implementation and operations of the ICC, and may be required to provide support to other locations in the Waterloo Region as needed.**

As noted above, the incumbent will carry significant responsibility in the supervising the ICC - a new program to Thresholds. Further details about this initiative are noted below:
People experiencing mental health and addiction concerns need timely access to high quality mental health and addictions care (including access to and quality of care for depression, anxiety-related disorders, substance use, eating disorders and psychosis) that is accessible, coordinated, and tailored to their needs

The development of an Integrated Crisis Clinic (ICC) is being planned and implemented by the Canadian Mental Health Association Waterloo Wellington (CMHA WW) and Thresholds Homes and Supports (THS) with support from a variety of other sector partners.

The ICC will include community based assessment and support, five (5) stabilization beds for individuals to receive support until they are ready to return to the community. Individuals will access the clinic from various pathways include referral, walk in, and police / paramedic drop off.

Pathways from the ICC will include discharge to community or access to the crisis respite program for longer term stays.

**ESSENTIAL SKILLS**
- Supervisory and leadership
- Program development and implementation
- Administrative/organization
- Communication
- Anti-oppressive practice
- Mental health, substance-use, or supportive housing experience

**HOURS OF WORK**

The Team Lead will work a thirty-five (35) hour week, the hours being flexible to the needs of the staff, clients and program. The position will participate in the agency’s Manager On-call rotation.

**ESSENTIAL QUALIFICATIONS**
- Bachelor’s degree in a health-related field is required; membership within a regulatory college considered a strong asset.
- Minimum of two (2) years of supervisory experience in the field of healthcare; **unionized supervisory experience** considered a strong asset.
- Three (3) to five (5) years of experience working in mental health, addictions or supportive housing.
- Must be an energetic self-starter who is able to function comfortably in a team environment or independently and relates well to co-workers and the public.
- Ability to manage time and multiple tasks with little supervision.
- Strong organizational, problem solving, critical thinking and program execution skills.
- Above average writing ability; ability to analyze written reports, complex documents and publications.
- Ability to support performance management and improvement as needed.
- High level of integrity, confidentially, and accountability.
- Sound analytical thinking, planning, prioritization, and ability to execute on decisions made.
- The ability to tr

  • Certified Development Service Provider

    2 weeks ago

    Kitchener, Ontario, Canada Thomas] Full time

    Respite Care ServicesAt Thomas, we understand the importance of taking a break and giving yourself time to recharge. That's why we offer respite care services to families in need. Our certified development service worker, Thomas, is here to provide support and assistance when you need it most.Services Include:Support with daily tasks and errandsAssistance...

  • Certified Development Service Provider

    2 weeks ago

    Kitchener, Ontario, Canada Thomas] Full time

    Respite Care ServicesAt Thomas, we understand the importance of taking a break and giving yourself time to recharge. That's why we offer respite care services to families in need. Our certified development service worker, Thomas, is here to provide support and assistance when you need it most.Services Include:Support with daily tasks and errandsAssistance...

  • Certified Development Service Worker

    5 hours ago

    Kitchener, Ontario, Canada Thomas] Full time

    About Thomas GreenThomas Green is a certified development service worker with 15 years of experience in the field. He is registered with CPR and non-crisis intervention.Services OfferedThomas provides respite services to families in need. This can include supporting children and adults with developmental needs, allowing parents or caregivers to take a break...

  • Certified Development Service Worker

    1 hour ago

    Kitchener, Ontario, Canada Thomas] Full time

    About Thomas GreenThomas Green is a certified development service worker with 15 years of experience in the field. He is registered with CPR and non-crisis intervention.Services OfferedThomas provides respite services to families in need. This can include supporting children and adults with developmental needs, allowing parents or caregivers to take a break...

  • looking for employment

    2 weeks ago

    Kitchener, Canada Thomas] Full time

    My name is Thomas green, I’m a certified development service worker. I’m registered with CPR and non crisis intervention.15 years in the field !!!!I’m Just looking for some families in need l of any respite services. For example, you and your partner want to go out on a date night, well I’m here., i

  • looking for employment

    3 weeks ago

    Kitchener, Canada Thomas] Full time

    My name is Thomas green, I’m a certified development service worker. I’m registered with CPR and non crisis intervention.15 years in the field !!!!I’m Just looking for some families in need l of any respite services. For example, you and your partner want to go out on a date night, well I’m here., if you’re running late for work I’m there.These...

  • Aba (Applied Behaviour Analysis) Lead Associate

    4 months ago

    Kitchener, Canada Barrantes & Associates Inc. Full time

    **Celebrating Difference. Supporting Individuals.** **Barrantes & Associates Inc.** is a multiservice organization. We maintain a person-centered, evidence based, and trauma informed practice. Our team creates and implements personalized programming (i.e., rehabilitation, respite, behaviour, and residential) for individuals and families with individualized...

  • Aba (Applied Behaviour Analysis) Lead Associate

    2 weeks ago

    Kitchener, Canada Barrantes & Associates Inc. Full time

    **Celebrating Difference. Supporting Individuals.** **Barrantes & Associates Inc.** is a multiservice organization. We maintain a person-centered, evidence based, and trauma informed practice. Our team creates and implements personalized programming (i.e., rehabilitation, respite, behaviour, and residential) for individuals and families with individualized...

  • Experienced Development Service Worker

    1 week ago

    Kitchener, Ontario, Canada Thomas] Full time

    About Thomas GreenThomas Green is a certified development service worker with 15 years of experience in the field. He is registered with CPR and non-crisis intervention.Services OfferedThomas provides respite services to families in need, allowing them to have a break and spend quality time together. Whether you and your partner want to go out on a date...

  • Experienced Development Service Worker

    1 week ago

    Kitchener, Ontario, Canada Thomas] Full time

    About Thomas GreenThomas Green is a certified development service worker with 15 years of experience in the field. He is registered with CPR and non-crisis intervention.Services OfferedThomas provides respite services to families in need, allowing them to have a break and spend quality time together. Whether you and your partner want to go out on a date...

  • Shelter Worker

    3 weeks ago

    Kitchener, Ontario, Canada YW Kitchener-Waterloo Full time

    About the RoleWe are seeking a skilled Shelter Worker - Crisis Intervention Specialist to join our team at YW Kitchener-Waterloo. As a key member of our crisis intervention team, you will provide critical support to individuals in need, working closely with our clients to address their unique challenges and develop personalized plans for success.Key...

  • Certified Development Service Provider

    3 weeks ago

    Kitchener, Ontario, Canada Thomas] Full time

    About Thomas GreenThomas Green is a seasoned development service worker with 15 years of experience in the field. He is certified and registered with CPR and non-crisis intervention.Services OfferedThomas provides respite care services to families in need, allowing them to have a break and attend to personal matters. This can include:Accompanying family...

  • Certified Development Service Provider

    3 weeks ago

    Kitchener, Ontario, Canada Thomas] Full time

    About Thomas GreenThomas Green is a seasoned development service worker with 15 years of experience in the field. He is certified and registered with CPR and non-crisis intervention.Services OfferedThomas provides respite care services to families in need, allowing them to have a break and attend to personal matters. This can include:Accompanying family...

  • Familyhome/supported Independent Living Coordinator

    3 months ago

    Kitchener, Canada Extend-A-Family Waterloo Region Full time

    **FamilyHome/Supported Independent Living Coordinator** **Extend-A-Family Waterloo Region** **Qualifications**: - MSW or BSW (or related Masters or Bachelor level education) with 3 - 5 years related experience - Highly developed skills with relationships, supervision, problem solving, community outreach, conflict mediation and advocacy - Understanding of,...

  • Familyhome/supported Independent Living Coordinator

    4 months ago

    Kitchener, Canada Extend-A-Family Waterloo Region Full time

    **FamilyHome/Supported Independent Living Coordinator** **Extend-A-Family Waterloo Region** **Qualifications**: - MSW or BSW (or related Masters or Bachelor level education) with 3 - 5 years related experience - Highly developed skills with relationships, supervision, problem solving, community outreach, conflict mediation and advocacy - Understanding of,...

  • Clinical Therapist for Men's Engagement Program

    1 month ago

    Kitchener, Ontario, Canada Women's Crisis Services of Waterloo Region Full time

    Position Overview:Job Title: Clinical Therapist, Engaging Men ProgramWork Environment: Community-based support at various locationsEmployment Type: Contractual AgreementCompensation: Hourly rate as a third-party contractorRole Summary:This is a temporary independent contract role. As a Clinical Therapist, your primary responsibility will be to conduct...

  • Child and Youth Support Worker

    3 months ago

    Kitchener, Canada Women's Crisis Services of Waterloo Region Full time

    **Hey you!** Yes, you! Do you desire a community that is free from violence and abuse in any of its forms? Do you have a genuine passion to support women and children move beyond violence? Do you possess a feminist philosophy and have an understanding of an anti-oppressive framework? Then we just might have the opportunity for you! Keep reading. **Let’s...

  • Team Lead, Madison

    3 months ago

    Kitchener, Canada Thresholds Homes and Supports Full time

    **Posting No. 24-01-318** **Team Lead, Madison - Full Time Kitchener** Are you passionate about working directly with clients, but also have an interest in supervising a team who is committed to supporting enhanced quality of life for clients? This role is the perfect blend! Thresholds Homes and Supports Inc. is a community-based agency that promotes...

  • Residential Support Worker

    4 weeks ago

    Kitchener, Canada Women's Crisis Services of Waterloo Region Full time

    **Hey you!** Yes, you! Do you desire a community that is free from violence and abuse in any of its forms? Do you have a genuine passion to support women and children move beyond violence? Do you possess a feminist philosophy and have an understanding of an anti-oppressive framework? Then we just might have the opportunity for you! Keep reading. Let’s...

  • Residential Support Worker

    1 week ago

    Kitchener, Canada Women's Crisis Services of Waterloo Region Full time

    Do you desire a community that is free from violence and abuse in any of its forms? Do you have a genuine passion to support women and children move beyond violence? Do you possess a feminist philosophy and have an understanding of an anti-oppressive framework? Then we just might have the opportunity for you! Keep reading. Let’s start with the general...