Branch Representative

2 months ago

Dartmouth, Canada The Group Master Full time

**Master, for over 70 years**
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
**It's good to work with us**
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.

The incumbent will be responsible to manage incoming calls, order entry, and promote company products to generate increased sales and maintain high customer satisfaction.

**What you will accomplish with us**:
Provide an outstanding customer service;
- Process orders and quotations using different methods and support inside sales team with quotation requests;
- Manage all incoming phone calls in a professional manner;
- Source parts and/or equipment in collaboration with buying groups and suppliers;
- Understand clients’ needs and suggest appropriate products or services to achieve satisfaction;
- Build sustainable customer relationships and trust with customers account through open communication;
- Follow company guidelines, policies and procedures;
- Address customer's concerns and offer the best solution to solve the problem in a timely manner;
- Conduct physical inventory and maintain inventory accuracy and cleanliness;
- Various other related duties including on-call duties to support the branch as assigned by supervisor.

**What You Bring to Our Team**:

- Excellent verbal and written communication skills;
- Professional phone manner and customer service skills;
- Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
- Ability to multitask, prioritize, and manage time effectively;
- Problem solving abilities;
- High School Diploma;
- Good sales abilities and persuasiveness;
- Ability to work under pressure unsupervised;
- Strong work ethic and positive team attitude;
- Good organization skills;
- Professional demeanor;
- Previous experience in HVAC-R industry, retail sales or technical related field (an asset);
- Completion of professional degree in refrigeration, heating, ventilation (an asset);
- Safety footwear required.

**Competitive Benefits: In addition to a rewarding career within our team, we offer**
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.

  • Branch Representative

    2 months ago

    Dartmouth, Canada Parkland Corporation Full time

    {"h1": "Branch Representative Job Description", "p": "At Parkland Corporation, we are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.", "ul": [{"li": "Support office team with customer-facing responsibilities, including...

  • Branch Representative

    2 months ago

    Dartmouth, Canada Parkland Corporation Full time

    {"h1": "Branch Representative Job Description", "p": "At Parkland Corporation, we are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.", "ul": [{"li": "Support office team with customer-facing responsibilities, including...

  • Branch Manager

    5 months ago

    Dartmouth, Canada Robertson Electric Wholesale Full time

    **About Us** Robertson Electric Wholesale is a highly regarded electrical distributor in Canada. Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve. A large part of Robertson's success as a National Electrical Distributor, is due to our mandate of delivering exceptional...

  • Customer Service Representative

    1 month ago

    Dartmouth, Canada PeopleToGo Full time

    Customer Service RepresentativeWe are seeking a highly motivated and experienced Customer Service Representative to join our dynamic team at PeopleToGo. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service, selling our products and services, and building lasting relationships with our...

  • Customer Service Representative

    1 month ago

    Dartmouth, Canada PeopleToGo Full time

    Customer Service RepresentativeWe are seeking a highly motivated and experienced Customer Service Representative to join our dynamic team at PeopleToGo. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service, selling our products and services, and building lasting relationships with our...

  • Customer Service Representative

    5 months ago

    Dartmouth, Canada Strongco Full time

    **Province**: Nova Scotia **Branch**: Dartmouth **Employment Type**: Full Time **Number of Positions**:1 **SUMMARY** The Customer Service Representative (CSR) is responsible for parts & service revenue growth of a specific assigned branch and/or territory through providing a wide variety of after-sales solutions to our customers. **DUTIES AND...

  • Customer Service Representative

    5 months ago

    Dartmouth, Canada BMO Financial Group Full time

    1086 Cole Harbour Rd Dartmouth Nova Scotia,B2V 1E7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    3 weeks ago

    Dartmouth, Canada BMO Financial Group Full time

    1086 Cole Harbour Rd Dartmouth Nova Scotia,B2V 1E7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    5 months ago

    Dartmouth, Canada BMO Financial Group Full time

    254 Baker Drive Dartmouth Nova Scotia,B2W 6L4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Inside Sales Representative

    5 months ago

    Dartmouth, Canada Spicers Canada ULC Full time

    Backed by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment. We’re based in Vaughan, Ontario, with 19 regional locations that include custom manufacturing...

  • Temporary Customer Service Representative

    5 months ago

    Dartmouth, Canada Saint Gobain Full time

    **The Role** WHAT’S THE JOB?** We are presently looking for a Temporary Customer Service Representative at our Halifax branch. **Schedule**: Monday to Friday **Status**:Full Time, Temporary, On-site **Here’s what you’ll be responsible for in this role** - Be an all-around champion who can understand customer needs and advise best solutions for a...

  • Customer Service Representative

    5 months ago

    Dartmouth, Canada BMO Financial Group Full time

    21 Mic Mac Mall Blvd, #140A Dartmouth Nova Scotia,B3A 4T4 You have a passion for helping others. As a Customer Service Representative, you will support customer requests related to banking services including handling transactions and supporting customers who walk into the branch. By proactively identifying customer needs and initiating referrals to...

  • Customer Service Representative

    3 weeks ago

    Dartmouth, Nova Scotia, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Inside Sales Representative

    5 months ago

    Dartmouth, Canada Robertson Electric Wholesale Full time

    Robertson Electric is currently looking for an **INSIDE SALES REPRESENTATIVE **to join our branch in **Dartmouth!** **About Us** **Scope of the position** The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also...

  • (Ptl Canada) Branch Service Manager

    5 months ago

    Dartmouth, Canada Penske Truck Leasing and Logistics Full time

    **Position Summary**: A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers...

  • (Ptl Canada) Branch Service Manager

    5 months ago

    Dartmouth, Canada Penske Truck Leasing and Logistics Full time

    **Position Summary**: A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers...

  • Inside Sales Representative

    5 months ago

    Dartmouth, Canada Fort Garry Industries Full time

    Fort Garry Industries (FGI) Is Canada's most trusted truck and trailer parts, sales, and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada. With over 100 years of service under our belt, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team...

  • Inside Parts Representative

    5 months ago

    Dartmouth, Canada Prime Material Handling Full time

    **INSIDE PARTS REPRESENTATIVE - DARTMOUTH** **Are you a self-motivated Parts Representative interested in building a career with a prominent organization?** **If so, Prime Material Handling Equipment Limited would love to hear from you!** We are the largest company in Atlantic Canada dedicated exclusively to material handling equipment; we have been...

  • Inside Sales Representative

    5 months ago

    Dartmouth, Canada Safety Express Ltd. Full time

    Safety Express Ltd, an Aramsco Company, has been serving its clients for over 35 years in the Abatement, Restoration, Industrial Safety, Professional Cleaning and Surface Preparation market. As part of our continued growth, we are currently seeking an enthusiastic team player to join our sales team. OBJECTIVE The Inside Sales Representative will drive...

  • Inside Sales Representative

    3 months ago

    Dartmouth, Canada Source Atlantic Limited Full time

    **_Empowering Success: Your Journey starts with Source Atlantic. _** Elevate your career with Source Atlantic: Award-winning, efficient, and innovative. Join us for exceptional service and top-tier solutions across Canada. Boost efficiency with our one-stop distribution hub. Recognized among Canada’s Best Managed Companies. Your pathway to success starts...