Lead Inspector

2 weeks ago


Montréal, Canada Kiwiz Full time

Hey Thanks for your interest

We are an automotive inspection marketplace based in Eastern Canada, Montreal. Launched 2 years ago, the platform connects inspection demanders (our customers) and suppliers (inspectors). We are operational in B2C and B2B.

Kiwiz stands out for its technological inspection solution and its customer service. Our operational team strives to deliver exceptional service to our customers and the numbers speak for themselves: 4.9-star reviews and an NPS of 70.

Executives, managers, and inspectors work together with one goal in mind: to become the #1 inspection platform in North America.

We build a company culture based on people, goals, respect, and recognition. As one of the first 10 employees, you will be fully involved in creating OUR company culture

**Job description**:
You will be in charge of the quality of the operations of the network of inspectors, working within the operational team.

You will be responsible for keeping in touch with the 20+ Kiwiz inspectors, mobilizing them and following up regularly. Listening, understanding the needs and reporting them to the management and technical team will be part of your daily work. The customer service team will communicate to you the regions in which new inspectors must be recruited. It will be your responsibility to train the new inspectors. Training involves travel across Canada (from Vancouver to Halifax).

You will also be required to perform vehicle inspections. Inspections are performed outdoors, regardless of weather conditions (winter or summer).

**Time allocation**:

- Managing and mobilizing the network of inspectors (40% of your time)
- Perform vehicle inspections for passenger vehicles (40% of your time)
- Training new inspectors (20% of your time)

**Benefits**:

- Competitive salary
- Many opportunities for advancement within a fast-growing company
- Employee stock option
- Entrepreneurial spirit; be one of the first 10 employees
- Flexibility (be responsible for your own schedule)
- Hybrid work between management and on-site inspections. Ideal for someone who wants to move into a management job gradually
- Management work can be performed in remote and/or at our offices in Montreal

**Profile wanted**:

- Mechanic, Workshop Manager, or equivalent
- 2 years experience in general mechanics
- Experience in auction inspection and/or rental return is a plus
- Ready to work outdoors in all weather conditions (summer and winter)
- Ability to manage problems and make decisions
- Sense of responsibility and initiative
- Willingness to travel

**Required skills**
- Responsiveness, reliability, thoroughness
- Good communication skills
- Team mobilization
- Spoken languages: English & French (French: a minimum of basic written and oral skills)

**Terms and conditions**
- Possess a valid class 5 driver's license
- Job type: Full-time, permanent
- Annual Salary: $60,000 - $95,000

**Salary**: $60,000.00-$95,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- mechanic: 3 years (required)

**Language**:

- English (required)
- French (preferred)

Shift availability:

- Day Shift (required)

Work Location: Hybrid remote in Montréal, QC

Application deadline: 2023-02-10


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