Centre Manager

7 months ago

Chilliwack, Canada WCG Services Full time

**Who we’re looking for**:
**Program**: WorkBC

**Title**:Centre Manager

**Location**:Chilliwack, BC

Like WCG, you believe in the power of work to transform lives. As the WorkBC Centre Manager, you’ll be responsible for the day-to-day centre operations, including staff support, supervision, scheduling, resourcing, and providing oversight for Client service eligibility and delivery. This role also provides issue resolution oversight, ensures Client and staff safety, and ensures policies are correctly applied day to day in support of Contract compliance.

**What you’ll do**:

- **Centre Management**:Manage daily centre operations, including staffing and service delivery within contract performance standard parameters, as well as within Ministry Eligibility requirements, Ministry Policy, and all other contract requirements.
- **Program Operations**:Operationally execute centre-specific budget, business plan, quality management plan, service initiatives for client inclusion groups, cohort-based group programming, employer outreach plan and service awareness and marketing plan, and in collaboration and coordination with others in the team
- **Staff Management**:Encourage, guide, coordinate, and give structure for everyone in the team

**What you bring**:

- Minimum of three (3) years’ of demonstrated program and staff leadership experience, and a rich understanding of employment programming, including conducting and interpreting Client Needs Assessments coaching and mentoring Clients; and building partnerships with employers, community agencies, and other stakeholders.
- Demonstrated ability running business operations ensuring a range of goals, including financial and key performance measure goals, are met.
- Exceptional relational competence and demonstrated ability to interact effectively with diverse team members to accomplish goals.
- Strong leadership, teambuilding skills and supervisory skills
- Excellent organizational and interpersonal skills coupled with strong verbal and written communication skills.
- Flexible, creative, and able to adapt quickly to changing needs of a new program.
- Able to manage stressful situations in a fast-paced environment; be calm under pressure.
- Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues related to unemployment.
- Strong digital literacy skills including Microsoft Office Suite
- Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check.

**What we offer**:

- Competitive salary of $72,727 - $88,000 per year
- Comprehensive and flexible health and dental benefits
- Ongoing learning and development opportunities
- Generous time off policy to encourage work/life balance
- A diverse and inclusive workplace with a track record of high employee engagement and teamwork

**_For complete job requirements, see the full Job Description _**_here_**_._**

**Passion and Lived Experience Matter**:

- WCG is strengthened by diversity. We are_ committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone._
- WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process._

WORKBFNE

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