Collections Specialist

2 weeks ago


Calgary, Canada MLT AIKINS Full time

**Responsibilities include**:

- Maintaining an efficient electronic file system with strong organizational skills and an exceptional attention to detail
- Organizing and prioritizing numerous tasks and completing them under time constraints
- Performing property, employment and judgment searches
- Making outbound collection calls in an efficient and professional manner while remaining composed when dealing with a diverse group of people and situations
- Accessing and using online resources such as CollectLink, Techcom, LitigationHighway and CollectionHighway. Working within these platforms to:Upload documents and statuses

Add notes
Post applicable payments
Monitor payment accounts
Post disbursements
- Performing weekly trust deposits and cheque requisitions
- Ensuring adherence to client directives
- Monitoring multiple plans in Microsoft Planner
- Printing documents and letters for signature, filing and/or mailing
- Opening and closing files as applicable
- Scanning paper files as required
- Communicating effectively with the Collection team

**Qualifications include**:

- Must have at least three years of experience in an administrative role
- One to three years of experience in collections and/or a call centre environment are assets
- Strong communicator with problem-solving and analytical skills
- Being able to work independently and adapt to a fast-changing environment
- Ability to follow the instructions from a diverse group of clients, lawyers and staff
- Software program knowledge or certification in FCT Default Solutions/CollectLink, Techcom, CollectionHighway and LitigationHighway, Adobe, Aderant, MS Word, Excel, Planner and document software management are assets

**We offer**:

- A competitive salary depending on experience
- Comprehensive coverage for health and wellness benefits
- Access to group savings plans and investment options
- Options for flexible work agreements and vacation coverage

**Our diversity statement**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- legal assistant and/or Paralegal: 5 years (preferred)

Work Location: One location

Application deadline: 2023-02-15



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