Collections Specialist

3 weeks ago


Calgary AB, Canada Chubb Full time

The Chubb Fire & Security Difference...


Service Excellence


Technology leadership


Focus on Quality


Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our Calgary branch is looking for a Collections Specialist to service our customer base of highly sensitive accounts. You will be responsible for a variety of credit and collections activities, including but not limited to the following:



Providing excellent service and ensuring exceptional results in the collection of outstanding commercial and consumer receivables.
Conducting collections calls for all past due accounts as per portfolio of accounts assigned.
Contacting past-due customers by phone or e-mail, requesting payments, and negotiating appropriate payment arrangements based on Chubb’s policy.
Assessing and mitigating risk by referring accounts for further action.
Reviewing and analyzing Accounts Receivables to determine problem accounts and initiate reconciliation/dispute process with Chubb Canada branches.
Achieving individual collection targets in order to meet Department and Company’s goals.
Minimum of 4-5 years of previous collections experience and a good knowledge of credit and collections practices within a large corporate environment.
High proficiency in Excel
A culture of performance & accountability


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