Workplace Coordinator

3 weeks ago

Mississauga, Canada Polycultural Immigrant and Community Services Full time

**Position Title**: Workplace Coordinator - Airport***

**Organization Structure**: Reports to the Senior Programs Coordinator - Airport

**Job Status**: Floater

**Number of Positions**:1

**Location**: Pearson Airport

**Wage**:$26.93/hour for 40 hours/week

**This is a Bargaining Unit Position.**

**About Polycultural**

Be a part of Polycultural Immigrant and Community services Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP), and WorkPerks

**Scope**

Oversee the Port of Entry (POE) Airport services activities. Supporting the resettlement of government assisted refugees and privately sponsored refugees upon their arrival to Canada. This will include the provision of immediate and essential services such as assisting in landing papers, transportation to the final destination, coordinating with reception centers, and coordinating with CBSA and transportation contractors. Under the direction of the Program Manager (PM) and Program Coordinator (PC), you will ensure service delivery during the day, evening and/or weekends. Ensure that all scheduled employees have tasks assigned.

**Responsibilities**
- Update the PM and PC with all airport activities
- Work with the Admin Assistant on updating the records with new or revised Notifications of Arrivals, communicate with the On Call Resettlement Counselors (airport staff), related departments and organizations regarding changes or cancellations
- Ensure that all scheduled employees reported to work as planned
- Coordinate with scheduled airport staff to ensure that all arrivals are received and services are provided
- Support refugee arrivals at the airport including escorting, interpreting and supporting in completion of declarations and other paper work
- Assist refugees to go through CBSA, IRCC and PHAC
- Responsible for arranging transportation to the final destination
- Provide comprehensive information to refugees about POE and RAP services
- Communicate any emergency situations to the PM and PC
- Communicate any changes in arrival with the related RAP center
- Responsible for arranging and maintaining Polycultural’s office at the Airport in good operation
- Assist airport staff to have access to secured facilities to perform their duties
- Ensure that transportation to the destination is provided to all clients
- Create and maintain partnerships with IRCC, GTAA, CBSA, PHAC, IOM, Service Canada and transportation partners
- Enter services to the database system at the airport and enter regular and timely manner update
- Prepare daily and other reports
- Distribute winter clothing to clients during the assigned period
- Other duties as assigned

**Competencies**

**Planning & Organizing/ Time Management**

Establishes a systematic course of action for self or others to ensure the accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

**Technical Expertise**

Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.

**Professionalism**

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question.

**Self-Management**

The ability to manage your own actions effectively and responsibly, well -being and time to achieve organizational goals, self-improvement and personal growth. To maintain an effective work/life balance in response to a stressful, challenging and dynamic work environment.

**Drive for Results**

Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

**Communications**

Uses a variety of communication styles and strategies to foster open communications, the exchange of information and discussion on an ongoing basis.

**Organizational Understanding**

Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization.

**Qualifications**
- University degree in Business Administration, Community/Social Work is the equivalent co

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