Collision Estimator

7 months ago


Hamilton, Canada Assured Automotive (2017) Inc. Full time

**Company: Assured Automotive**

**Job Description**:
The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members in achieving the repair facilities KPIs.

**Key Job Responsibilities**

**Role and Requirements**
- Ensure ASE is updated efficiently and accurately with pertinent details from every customer interaction
- Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
- Ensure compliance with all insurance client requirements, processes and metrics
- Ensure compliance with all Wow Operating Way’s regarding customer drop-offs, repair planning, customer communication, and delivery
- Communicate all customer requests and needs to appropriate team members
- Provides positive energy when greeting customers in person and on the phone
- Understanding of all required Insurance programs and procedures
- Participate in daily “production walks” with the Management Team, as required
- Support all team members when required
- Participate in monthly Health & Safety and staff meeting (if required)
- Attend training, information sessions and workshops recommended by Store Manager
- Maintain the Assured KPI’s by maximizing role performance (Sales/ GP/ NP/ CSI/ AR/ CT&TT)
- Uphold Assured’s Core Values : Honesty, Integrity & Respect
- Consistently demonstrates actions and behaviors supporting our “10 Promise”

**Work Tools to be Utilized**
- Scheduling Tool: Progi Calendar, Google Calendars
- Management Information System: Summit, Repair Centre
- Rental Management: ARMS, Dial
- Basic Knowledge: Mitchell, Audatex

**Education and/or Experience Required**
- Knowledge of Repairs and OE Guidelines
- High School Diploma or equivalent
- Awareness of where to look for answers
- Basic Computer Skills
- Compliance for DRP’s Minimum of 1-year experience
- Must be willing to complete ICAR Training
- Valid Driver’s License

**Required Skills/Abilities**
- Awareness of where to look for answers
- Basic Computer Skills
- Compliance for DRP’s Minimum of 1-year experience
- Must be willing to complete ICAR Training
- Valid Driver’s License
- Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
- The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job._
- #AAEST_



  • Hamilton, Ontario, Canada CSN Collision Full time

    About CSN CollisionCSN Collision is a leading auto body repair shop with multiple locations across Canada. Our goal is to provide top-quality collision repair services and exceptional customer service.Job SummaryThe Collision Repair Operations Coordinator is a key role combining organizational expertise with repair coordination to ensure smooth operations...


  • Hamilton, Ontario, Canada CSN Collision Full time

    About CSN Collision: a leading auto body repair company in Canada.We pride ourselves on top-quality collision repair services and exceptional customer service. Our skilled technicians are dedicated to restoring vehicles to their pre-accident condition, ensuring customer satisfaction.Position Summary:The Collision Operations Coordinator is a key role...


  • Hamilton, Canada CSN East Mountain Collision Centre Full time

    Through knowledge of the business operation of a Collision Repair Center which includes: - 5 years (minimum) of wide-ranging managerial experience in a collision repair facility - Strong communication and presentation skills that will demonstrate your advanced management style Highly organized individual, demonstrating a proven ability to handle many...

  • Shop Foreperson

    7 months ago


    Hamilton, Canada CSN Collision Full time

    **About CSN Collision East Mountain**: For years, CSN East Mountain collision has been dedicated to providing top quality auto body repairs and world class customer service for our clients in Hamilton. We take pride in our highly qualified technicians who perform the most complicated vehicle repairs on a daily basis making sure you get your car back to...

  • Auto Body Technician

    7 months ago


    Hamilton, Canada CSN Collision Full time

    CSN Collision Centres safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 220+ collision repair centres across Canada. **Primary Objectives of the Auto Body...


  • Hamilton, Ontario, Canada CSN Collision Full time

    About CSN CollisionCSN Collision is a leading auto body repair shop with multiple locations across Canada. We pride ourselves on providing top-quality collision repair services and exceptional customer service.Position SummaryThe Operations Coordinator is a key role combining organizational expertise with repair coordination to ensure smooth operations and...


  • Hamilton, Canada CSN Collision Full time

    **About**: CSN Collision is a leading auto body repair shop with multiple locations across Canada. We pride ourselves on providing top-quality collision repair services and exceptional customer service. Our teams of skilled technicians are dedicated to restoring vehicles to their pre-accident condition and ensuring customer satisfaction. **Position...


  • Hamilton, Canada Driven Brands Full time

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500...


  • Hamilton , ON, Canada Collision Repair Experts Hamilton Full time

    At Collision Repair Experts Hamilton, we are seeking a skilled High-Performance Auto Refinish Specialist to join our team. This is a full-time permanent position that requires on-site work.The ideal candidate will have at least 3 years of experience in the industry and be proficient in replacing front end components, body components, doors, and frame, as...


  • Hamilton, Canada KMC Auto - Simplicity Car Care Full time

    **Key Responsibilities**: **Damage Assessment**: Conduct thorough inspections of damaged vehicles to accurately assess the extent of damage and determine necessary repairs. **Estimate Preparation**: Prepare detailed and accurate repair estimates using estimating software, ensuring compliance with industry standards and insurance company...


  • Hamilton, Canada Golden Horseshoe Appraisals Inc. Full time

    We need someone that is self-motivated, anxious to learn and can work independently. You would need to have good customer relations and negotiating skills. You would also need your own car. Maybe you are presently working as a collision estimator in a setting that requires you to be chained to a desk all day. Tired of watching the clock all day? Break free...

  • Auto Damage Appraiser

    1 month ago


    Hamilton, Canada Golden Horseshoe Appraisals Inc. Full time

    We need someone that is self-motivated, anxious to learn and can work independently. You would need to have good customer relations, negotiating skills and may be required to go on the road the odd time to assist. Maybe you are presently working as a collision estimator in a setting that pulls you in too many directions. Work from the comfort of your own...


  • Hamilton, Canada Driven Brands Full time

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500...


  • Hamilton, Canada Driven Brands Full time

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500...


  • Hamilton, Canada Driven Brands Full time

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500...


  • Hamilton, Canada Driven Brands Full time

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500...


  • Hamilton, Ontario, Canada CARSTAR Canada Partnership, LP. Full time

    Job SummaryThe Production Manager is a key leadership position at CARSTAR Hamilton Rymal, responsible for overseeing the entire shop operation. We are seeking a highly skilled and experienced Production Manager to lead our team and drive excellence in collision repair.Key ResponsibilitiesOversee the daily activities of the shop, ensuring that all tasks are...


  • Hamilton, Canada Driven Brands Full time

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500...


  • Hamilton, Canada Driven Brands Full time

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500...


  • Hamilton, Canada Driven Brands Canada Full time

    **CARSTAR®** **Canada** is seeking a **Client Relations Advisor** to work in their growing Contact Centre in Hamilton, Ontario. As a Client Relations Advisor with **CARSTAR®** you will be responsible for fielding inbound and outbound calls from clients seeking accident assistance, estimate and repair appointments and answers to general inquiries. This is a...