Manager, Program and Business Operations

4 months ago

Surrey, Canada BC Housing Full time

**Position Summary**:
**MANAGER, PROGRAM AND BUSINESS OPERATIONS**

**Job ID: 5419**

**REGULAR / FULL-TIME**

**Location: SURREY, BC**
- ** Join one of BC’s Top Employers**:

- ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance**

**BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.**

**THE ORGANIZATION**

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. _Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people._

**Our mission** is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

- In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
- Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
- Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
- Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program).
- An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
- Participation in community and charitable events.

**Please note: Eligibility for benefits offered is based on employment status**

**MANAGER, PROGRAM AND BUSINESS OPERATIONS**

**$84,795 - $99,759 Annually**

***

Reporting to the Vice President, Information Management and Technology, the Manager, Program and Business Operations is responsible for managing the business operations of the branch including administrative, financial, procurement and communications responsibilities. The position also manages two key programs including the delivery of technical training throughout the organization, and the delivery of strategic technology program services externally to Non-Profit Housing and Service Providers (“Providers”) consisting of the promotion of cybersecurity and privacy awareness, development of resource toolkits and coordination of the provision of technology advisory services.

**CANDIDATE PROFILE**

**EDUCATION & EXPERIENCE**:

- Bachelor’s degree in information technology or related field from a recognized post-secondary institution.
- Considerable experience managing business operations including administrative, financial and procurement.
- Considerable experience in IT with a focus on delivery of business solutions and managing relationships.
- Or an equivalent combination of education, training and experience acceptable to the employer.

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Considerable knowledge of the department’s policies, programs, projects and operating requirements
- Demonstrated understanding of project management methodologies including Agile and Waterfall approaches
- Considerable knowledge in the management of a CRM system and various marketing and communications channels
- Considerable knowledge of accounting practice and budgeting
- Proficiency in operating systems including Windows and LINUX
- Strong oral and written communication and presentation skills
- Strong analytical, problem solving, decision-making, organizational and time management skills
- Ability to develop and deliver training program
- Ability to oversee the management of websites and other related communication channels
- Ability to generate and articulate new ideas and adapt effectively to new technologies
- Ability to work effectively and collaboratively in non-profit organizations, cross-functional teams and with all levels of staff
- Ability to lead, coach, develop and motivate internal staff and external stakeholders
- Ability to deliver projects on time and on budget while maintaining effective client and team relationships
- Well versed in Information Technology, especially with techn

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