Veterinary Client Care Representative

6 days ago


Toronto, Canada Roncy Village Veterinary Clinic Full time

Join the Roncy Village Veterinary Clinic family We have an amazing and skilled veterinary team, and are always looking for great people to add to our consistently growing family. We have filled our team with passionate individuals who enjoy what they do and are committed to excellence in customer service and patient care. Our clients can tell, and in 2021 voted us Toronto's Best Animal Hospital in both NOW Magazine and the Toronto Star's Readers' Choice Awards. If you share the same passion, we would love to hear from you

The Roncy Village Vet team has five veterinarians and treats cats and dogs from our local neighbourhoods. We are a Fear Free practice with a well-rounded team and great managers to support us. Our receptionists are integral and valued members of our team - you are the empathetic and helpful face and voice of our practice, and the person that clients get to know and trust. The whole team relies on you to manage our schedule for optimum efficiency.

Reception duties include but aren't limited to:

- Attaching files, sending records, submitting insurance claims and liaising with referral and emergency clinics
- Handling all payments and submitting a daily finance report

Attention to detail is extremely important in the management of the hospitals' record keeping. A good receptionist is the captain of our ship and guides the team through their day.

Please include a cover letter explaining why you are applying, and detailing your relevant qualifications.

COVID-19 considerations:
We are currently operating via curbside care - most appointments are conducted with only pets entering the clinic, to minimize exposure risks. Frequent sanitizing, temperature checks, face masks, and clear health & safety policies to keep our team safe.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Paid time off
- RRSP match
- Store discount

Schedule:

- 8 hour shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical Office or Veterinary Receptionist: 2 years (preferred)



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