Coordinator-donor Relations

2 weeks ago

Mississauga, Canada Trillium Health Partners Full time

**Job Description**:
DONOR RELATIONS, COORDINATOR | FOUNDATION | FULL-TIME TEMPORARY

**Job ID**:2024-36676

**Position Title**:Donor Relations Coordinator

**Status**: Temporary Full Time (x1 - 12 months) _Possibility of converting to permanent._

**Work Location**: Hybrid work at Trillium Health Partners Foundation office at 2085 Hurontario Street, Mississauga, with occasional work at hospital sites - Mississauga, Credit Valley Hospital and Queensway Health Centre sites.

**Post Date**:March 4th, 2024

**Closing**: April 5th, 2024

At **Trillium Health Partners Foundation (THPF),** we envision a future where health care transcends expectations and every member of the community has access to the care they need, when they need it the most.

Our vision is bold**:build a new kind of health care for a healthier community.**

We are the driving force behind **Trillium Health Partners**. Our team is raising money for the hospital so that millions of patients in the West GTA and surrounding communities have access to the care they need. Trillium Health Partners is comprised of Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre and is one of the largest community-based, academically affiliated acute care facilities in Canada serving one of the fastest growing populations in the country. Trillium Health Partners is a teaching hospital affiliated with the University of Toronto and home to the Institute for Better Health, the hospital’s research and innovation engine. It is also the regional specialist for over 14 programs such as cardiac, cancer, stroke, neurology, mental health and so much more. Our doctors and nurses partner with your local hospital to offer highly complex care.

Our 40+ member team is comprised of exceptional talent, with diverse backgrounds and expertise dedicated to raising the crucial funds needed to address the highest priority needs of our hospital.

We operate with respect, collaboration and a drive for excellence and have already made a massive impact Our fundraising milestones include securing the largest donation ever made to a hospital in Canada by Peter Gilgan and the Peter Gilgan Foundation of $105 million to help build the future home of The Peter Gilgan Mississauga Hospital. We also secured the largest corporate match by Orlando Corporation of $75 million to support development of the new hospital, mental health and research and innovation.

While we love setting records, we are hungry for more and need your help getting there.

Join us to help revolutionize the future of health care in the West GTA

**The Role**:
The Donor Relations Coordinator supports the Direct Marketing team which is responsible for 13% of the Foundation gross revenue. Serving as the primary point of contact for DM donors. Executor of pivotal conversion, upgrade and loss aversion programs to increase overall file health. Fulfilling administrative tasks required to support Door to Door program and maintenance of donor records.

**PRIMARY RESPONSIBILITIES**:

- Donor correspondence
- Primary point of contact for Direct Marketing donors - managing inbound donor communications, ensuring exceptional donor experiences and fostering long term meaningful relationships
- Triaging all inbound donor communications
- Capture all communications in CRM system
- Responds to enquiries and resolve donor concerns
- Manages acknowledgements and correspondence as required
- Leading outbound communications
- Monitoring and processing acquisition files
- Receives acquisition file from vendor, verifies and provides approval
- Ensures files are received from the vendor on schedule, flagging delay impact on THP returning files
- Checks for file format accuracy, returning file to vendor for any corrections required
- Checks for duplicate acquisitions and non-compliant records, suppresses from file and notifies vendor records will be decline
- Managing at risk donors
- Lead loss aversion tactics
- Follow up with all cancelations and payment declines with the objective of saving the recurring gift or securing additional giving
- Capture all efforts in CRM regardless of the outcome
- Conduct monthly review of efforts
- Lead donor conversion and upgrade programs
- Executes conversion, upgrade and loss aversion programs to increase overall file health
- Action requests for cancelation by implementing loss aversion tactics to avoid loss
- Monitors acquisition files flagging duplications, non compliance records
- Carry out outbound appeals Utilize fundraising skills to quickly build trusting relationships will create the opportunity to ask for a gift and increase donor retention
- Asking for one-time and monthly donations
- Achieving program targets
- Assist in other duties and special projects as required in furthering the goals of Direct Marketing team

**QUALIFICATIONS**
- Keen interest in fundraising and direct marketing and desire to learn and develop as a fundraiser
- Bachelor’s degree or College diploma in Fun

  • Donor Relations Specialist

    2 weeks ago

    Mississauga, Canada Coptic Orphans Full time

    Donor Relations Specialist Purpose of the Job The Donor Relations Specialist is one of the first and most important points of contact for Coptic Orphans' stakeholders. S/he works as a maintenance and support specialist for all active sponsors and donors. This position works to communicate the mission and work of Coptic Orphans in an engaging, passionate, and...

  • Donor Relations Specialist

    2 weeks ago

    Mississauga, Canada Coptic Orphans Full time

    Donor Relations Specialist Purpose of the Job The Donor Relations Specialist is one of the first and most important points of contact for Coptic Orphans' stakeholders. S/he works as a maintenance and support specialist for all active sponsors and donors. This position works to communicate the mission and work of Coptic Orphans in an engaging, passionate, and...

  • Donor Relations Specialist

    2 weeks ago

    Mississauga, Canada Coptic Orphans Full time

    Donor Relations Specialist Purpose of the Job The Donor Relations Specialist is one of the first and most important points of contact for Coptic Orphans' stakeholders. S/he works as a maintenance and support specialist for all active sponsors and donors. This position works to communicate the mission and work of Coptic Orphans in an engaging, passionate, and...

  • Associate Donor Experience

    3 days ago

    Mississauga, Canada Trillium Health Partners Full time

    **Job Description**: FULL TIME | ASSOCIATE - DONOR EXPERIENCE | FOUNDATION **Position**:Associate - Donor Experience - Permanent Full Time (x1) **File** #: 2024-37229 **Status**: Permanent Full Time **Site**: Hybrid work at Trillium Health Partners Foundation office at 2085 Hurontario Street, Mississauga, with occasional work at hospital sites -...

  • Donor Services Representative

    4 weeks ago

    Mississauga, Canada Canadian Blood Services Full time

    Canadian Blood Services is looking for a **Donor Services Representative **to join our dynamic **Donor Relations & Collections ONN **team in Mississauga, ON. **Job category**: Customer service **Job posting ID**: 3977 **Employment status**:Regular part-time **Possible schedule/FTE**:0.5 **Classification**:BT OPSEU 5103 **Salary/Rate of...

  • Database and Stewardship Coordinator

    2 weeks ago

    Mississauga, Canada HR à la carte Inc. Full time

    POSITIONDatabase & Stewardship CoordinatorORGANIZATIONHospice MississaugaLOCATIONHybrid with at least 1 day / week in the office Mississauga, ONAre you a highly organized and personable individual who has a passion for data entry and customer service? Are you looking to grow your career for a charitable organization focused on excellent hospice palliative...

  • Database and Stewardship Coordinator

    2 weeks ago

    Mississauga, Canada HR à la carte Inc. Full time

    POSITIONDatabase & Stewardship CoordinatorORGANIZATIONHospice MississaugaLOCATIONHybrid with at least 1 day / week in the office Mississauga, ONAre you a highly organized and personable individual who has a passion for data entry and customer service? Are you looking to grow your career for a charitable organization focused on excellent hospice palliative...

  • Database and Stewardship Coordinator

    2 weeks ago

    Mississauga, Canada HR à la carte Inc. Full time

    POSITIONDatabase & Stewardship CoordinatorORGANIZATIONHospice MississaugaLOCATIONHybrid with at least 1 day / week in the office Mississauga, ONAre you a highly organized and personable individual who has a passion for data entry and customer service? Are you looking to grow your career for a charitable organization focused on excellent hospice palliative...

  • Database and Stewardship Coordinator

    4 weeks ago

    Mississauga, Ontario, Canada HR A la Carte Full time

    POSITION Database & Stewardship Coordinator ORGANIZATION Hospice Mississauga LOCATION Mississauga, ON Are you a highly organized and personable individual who has a passion for data entry and customer service? Are you looking to grow your career for a charitable organization focused on excellent hospice palliative care within the community? Are you...

  • Stewardship and Database Coordinator

    2 days ago

    Mississauga, Canada HR à la carte Full time

    POSITION Stewardship and Database Coordinator ORGANIZATION Hospice Mississauga LOCATION Hybrid with at least 1 - 2 day / week in the office Mississauga, ON Are you a highly organized and personable individual who has a passion for data entry and customer service? Are you looking to grow your career for a charitable organization focused on...

  • Stewardship and Database Coordinator

    3 days ago

    Mississauga, Canada HR à la carte Full time

    POSITION Stewardship and Database Coordinator ORGANIZATION Hospice Mississauga LOCATION Hybrid with at least 1 - 2 day / week in the office Mississauga, ON Are you a highly organized and personable individual who has a passion for data entry and customer service? Are you looking to grow your career for a charitable organization focused on excellent...

  • Stewardship and Database Coordinator

    1 day ago

    Mississauga, Canada HR à la carte Full time

    POSITION Stewardship and Database Coordinator ORGANIZATION Hospice Mississauga LOCATION Hybrid with at least 1 - 2 day / week in the office Mississauga, ON Are you a highly organized and personable individual who has a passion for data entry and customer service? Are you looking to grow your career for a charitable organization focused on excellent...

  • Stewardship and Database Coordinator

    7 hours ago

    Mississauga, Canada HR à la carte Full time

    POSITION Stewardship and Database Coordinator ORGANIZATION Hospice Mississauga LOCATION Hybrid with at least 1 - 2 day / week in the office Mississauga, ON Are you a highly organized and personable individual who has a passion for data entry and customer service? Are you looking to grow your career for a charitable organization focused on excellent...

  • Database and Stewardship Coordinator

    2 weeks ago

    Mississauga, ON, Canada HR à la carte Inc. Full time

    POSITION Database & Stewardship Coordinator ORGANIZATION Hospice Mississauga LOCATION Hybrid with at least 1 day / week in the office Mississauga, ON Are you a highly organized and personable individual who has a passion for data entry and customer service? Are you looking to grow your career for a charitable organization focused on excellent hospice...

  • Fund Development Coordinator

    7 days ago

    Mississauga, Canada Tawheed Community Centre Full time

    We are seeking a talented and motivated Fund Development Manager to join our team. The Fund Development Manager will be responsible for creating and implementing strategies to secure funding from various sources, including grants, charitable organizations, corporate sponsorships, individual donors, and fundraising events. **Responsibilities**: - Develop...

  • Stewardship and Database Coordinator

    2 days ago

    Mississauga, ON, L4W4L6, Peel region, Canada HR à la carte Full time

    POSITION Stewardship and Database Coordinator ORGANIZATION Hospice Mississauga LOCATION Hybrid with at least 1 - 2 day / week in the office Mississauga, ON Are you a highly organized and personable individual who has a passion for data entry and customer service? Are you looking to grow your career for a charitable organization focused on excellent...

  • Public Relations Coordinator

    3 days ago

    Mississauga, Canada Metalworks Group Full time

    Located near Square One in Mississauga, the Metalworks Group of Companies is a multi-branch organization focused on the Music Industry. We are comprised of: Metalworks Institute. Metalworks Studios, Metalworks Production Group, and SoundsUnite - our Music EduTech Start-up. Metalworks has been a pillar of the Canadian music scene for nearly 50...

  • Accounting & Client Relations Coordinator

    3 weeks ago

    Mississauga, Canada Service Plus Aquatics Inc Full time

    **_Service Plus Aquatics Inc. is a rapidly-expanding, progressive corporation, devoted to providing exceptional service to the commercial recreational aquatic industry. Established in 1989, we are known for our leadership in design/build services, restoration and repair, and facility management, specializing in LEED design. Dedication, on-going training and...

  • Regional Development Manager

    6 days ago

    Mississauga, Canada Coptic Orphans Full time

    Regional Development Manager Purpose of the JobThe Regional Development Manager is the focal contact point for Coptic Orphans' stakeholders. S/he will focus on planning and implementing the organization's fundraising and donor cultivation plans via driving sustainable revenue growth in their designated region. S/he will utilize the organization's CRM...

  • Employee Relations General Coordinator

    5 days ago

    Mississauga, Canada GardaWorld Full time

    The Employee Relations General Coordinator works with the Employee Relations team, providing expert support, along with the oversight of complex case files. This role may attending meetings as they escalate with progressive discipline as well as take on tasks to assist the team with productivity. The Employee Relations General Coordinator ensures effective...