Chief of Staff, North America

3 weeks ago

Victoria, Canada FLEETCOR Full time

What We Need

How We Work

As a Chief of Staff, you will be expected to work in a hybrid environment. FLEETCOR will set you up for success by providing:

- Workspace in Victoria, B.C. office
- Company-issued equipment + remote access

Role Responsibilities
- Execute upon the strategic and operational directives set by the Managing Director (MD), essentially providing executional capacity and operational leverage.
- Leverage real-world experience to help guide the business through growth phases.
- Guide operational and administrative teams, ensuring efficiency and effectiveness in all processes.
- Utilize a data-driven approach for strategic analysis, decision-making, and problem-solving.
- Design and implement processes, workflows, and communication strategies to enhance organizational clarity and ensure stakeholder engagement.
- Serve as a key liaison between the MD and other executives, employees, and external partners, ensuring alignment and coordination.
- Manage special projects, aligning them with the company’s strategic objectives and operational goals.
- Prepare and edit correspondence, reports, presentations, and other documents for internal and external communication.
- Handle confidential information with discretion and maintain the security of records and files.
- Support the MD with administrative tasks, reports and requirements as required from time to time to optimize group productivity and output.
- Assist in the management of the MD’s calendar, availability with both internal and external stakeholders.
- Communicate with internal and external stakeholders in a manner consistent with that of the MD and underlying North American Commercial Leadership Team.
- To act as an operational extension of the MD and team to enhance productive capacity of the group.

Qualifications & Skills
- Proven experience in a senior management role, ideally in an operational capacity within a fast-paced, growth-oriented environment.
- Exceptional leadership skills, with the ability to manage both micro-level tasks and macro-level strategic initiatives.
- Strong background in strategic planning, operational excellence, and process design.
- Experience in scaling operations and administrative functions in a dynamic setting.
- Passion for using data to drive strategic decisions and problem-solving.
- Excellent communication and interpersonal skills, with the ability to foster stakeholder buy-in and collaboration.
- Resilient and adaptable, with a strong commitment to driving results in a fast-paced and evolving environment.
- Ability to manage conflict in a productive manner to achieve stated objectives and ensure alignment with organizational vision.
- A proven ability to maintain one’s composure and ability to communicate in a fast paced, results-oriented environment.

This role is a unique opportunity for someone who thrives in a dynamic fast-paced environment and is eager to make a significant impact in a growing organization. If you are a strategic thinker with a hands-on approach and a passion for driving operational and organizational excellence, we would love to hear from you.

Benefits & Perks
- Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Virtual fitness classes offered company-wide
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes

Our Company & Purpose

FLEETCOR is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, FLEETCOR has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, FLEETCOR is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.

**We embrace a culture grounded in five key values**: integrity, collaboration, innovation, execution and people.These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.

FLEETCOR is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:

- Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
- Empowering our people to share their experiences and ideas through open forums and individual conversations; and
- Valuing each person’s unique perspectives and individual contributions.

Equal Opportunity/Affirmative Action Employer

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay T

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