Ticketing Travel Consultant 機票票務代理

4 weeks ago

Markham, Canada Tai Pan Tours Full time

**Ticketing Agent**
As a Ticketing Agent you will consult clients about air tickets, and making booking through Amadeus GDS systems. As a ticketer you will respond calls and walk-in customer, issuing flight ticket for domestic and international travel.

作為售票代理銷售，您將向客戶諮詢機票相關服務，並通過Amadeus 系統進行預訂。作為代理銷售，您將回應電話和前來辦理業務的顧客，為國內和國際旅行出票。

**Qualifications**

1. 2 year sales experience in Travel industry and Flight arrangement is required.

2. Proficiency working with Amadeus, Clientlinq and Microsoft Office.

3. Fluent in spoken and written English. Knowledge of Chinese (Mandarin and Cantonese) is a strong asset.

4. Strong communication skills and market awareness.

5. Exceptional customer service skills.

7. Communications. Ongoing communications with ticketing department and operations management team

8. Creating Trip manifests (Guest Details)

9. Office Management. Proficiency with Gmail, Google Docs and Google Calendar etc.

旅遊行業和機票安排方面至少有2年的銷售經驗。

精通使用Amadeus、Clientlinq和Microsoft Office。

流利的英語口語和書面表達能力。懂中文（普通話和粵語）是一個強大的優勢。

出色的溝通技巧和市場意識。

卓越的客戶服務技能。

持續與售票部門和運營管理團隊進行溝通。

創建旅行清單。

辦公室管理。熟練運用Gmail、Google文檔和Google日曆等。

大班旅遊成立於1989年，從一間旅行社發展至今天一間多元化的公司。本公司為TICO加拿大安大略省旅遊業議會的註冊會員，也是國際航空運輸協會(IATA)及航空運輸協會加拿大(ATAC)的正式會員。中國與加拿大成功簽定指定旅遊目的地協議(ADS)後，大班旅遊亦成功申請為全加拿大其中一間指定接待旅遊公司。

我們提供專業的機票安排、郵輪假期及酒店預訂服務，而我們精心策劃的旅行團，目的地更是遍佈全球，包括美國、加拿大、歐洲及亞洲等。

Pay: $17.00-$23.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company events
- On-site parking
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

Application question(s):

- Do you have any experience in any Ticketing System, such as Amadeus? If so, please specific.

**Experience**:

- Travel Consultant: 1 year (preferred)

**Language**:

- Cantonese (required)
- Mandarin (preferred)
- English (required)

Licence/Certification:

- TICO (preferred)

Work Location: In person

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