Manager- Operations and Client Relations
7 months ago
About Us:
A team of 900+ employees are the backbone of Elite Residential success. We continue to grow within the GTA market and have a need to hire a Manager - Operations & Client Relations to deliver superior and best-in-class services to our clients. As a leader in the security industry, we invite security professional to experience how Elite can transform your career and the communities to which we provide a luxury level of security and customer care
**PAY:NEGOTIABLE**
The Manager - Operations & Client Relations will be responsible for overseeing the security services of a portfolio of high-rise residential buildings in the GTA. As a member of the Management Team, the Area Manager shall participate in the development and execution of Elite Residential Concierge Services strategic goal.
Primary Purpose
This position serves the following critical roles within the Company.
- People Leader
- Client Delivery of Services
- Growing new business opportunities across the GTA
Key Responsibilities
- Adherence to corporate policies and procedures for assigned region / buildings, ensuring a high level of quality and effectiveness in delivering services.
- Act as the key interface for services for assigned buildings, ensuring that client needs are met through the delivery of a value-added services.
- Work with direct reports to develop objectives and operating plans.
- Train and coach staff of company procedures and policies: site specific, corporate, and legislative, ensuring all training documentation is reviewed and uploaded. Reward and recognize staff for outstanding performance.
- Identifies and analyzes information to give early warnings of potential problems
- Build a strong partnership with Property Management, Developers and The Condo Board(s) in exceeding client expectations for contracted services
- Oversees the effective scheduling of team, supporting hiring processes, timesheets, expense reimbursement and training
- Manages new hire instruction on policies and procedures, and completion of all appropriate forms and maintaining good communication
**Requirements**:
- University Degree / College Diploma - preferred business administration
- Required - 5 years’ experience in the security industry
- Required - 2 years’ experience at a Management level
- Excellent management, negotiating and organizational skills;
- Demonstrated ability to lead a team and achieve results;
- Excellent interpersonal skills
- Ability to travel occasionally
- Willing and able to exercise the authority entrusted in order to accomplish assigned duties and responsibilities
- Comfortable and competent in representing the organization
- Committed to the vision and mission of Elite Residential Concierge Services Inc
Work Conditions
- Travel required with your vehicle within the GTA
- Ability to attend and conduct presentations.
- Manual dexterity required to use desktop computer and peripherals
**Job Types**: Full-time, Permanent
**Salary**: $50,000.00-$60,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Bonus pay
- Overtime pay
**Education**:
- Master's Degree (preferred)
**Experience**:
- Security: 5 years (required)
- Supervising: 2 years (required)
Work Location: In person
-
Manager- Operations and Client Relations
5 months ago
Toronto, Canada Elite Residential Concierge Services Inc. Full timeAbout Us: A team of 900+ employees are the backbone of Elite Residential success. We continue to grow within the GTA market and have a need to hire a Manager - Operations & Client Relations to deliver superior and best-in-class services to our clients. As a leader in the security industry, we invite security professional to experience how Elite can transform...
-
Manager- Operations and Client Relations
7 months ago
Toronto, Canada Elite Residential Concierge Services Inc. Full timeAbout Us: A team of 900+ employees are the backbone of Elite Residential success. We continue to grow within the GTA market and have a need to hire a Manager - Operations & Client Relations to deliver superior and best-in-class services to our clients. As a leader in the security industry, we invite security professional to experience how Elite can transform...
-
Manager- Operations and Client Relations
7 months ago
Toronto, Canada Elite Residential Concierge Services Inc. Full timeAbout Us: A team of 800+ employees are the backbone of Elite Residential success. We continue to grow within the GTA market and have a need to hire a Manager - Operations & Client Relations to deliver superior and best-in-class services to our clients. As a leader in the security industry, we invite security professional to experience how Elite can transform...
-
Manager- Operations and Client Relations
7 months ago
Toronto, Canada Elite Residential Concierge Services Inc. Full timeAbout Us: A team of 900+ employees are the backbone of Elite Residential success. We continue to grow within the GTA market and have a need to hire a Manager - Operations & Client Relations to deliver superior and best-in-class services to our clients. As a leader in the security industry, we invite security professional to experience how Elite can transform...
-
Manager - Client Relations
7 months ago
Toronto, Canada M & Co. Family and Real Estate Law Full time**Position**:Manager of Client Relations **About Us**:M & Co. Law Firm is dedicated to fostering a high-performing sales team, recognizing that growth lies in our ability to connect with potential clients who can benefit from our services. We are currently seeking a dynamic and qualified Manager of Client Relations who is not only well-versed in the ethics...
-
Manager - Operations & Client Relations
3 days ago
Toronto, Canada Elite Residential Concierge Services Inc. Full time**About Us**: A team of 750+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...
-
Client Relations Manager
6 months ago
Toronto, Canada EarthLabs Inc. Full time**ABOUT THE COMPANY** **ABOUT THE ROLE** The Client Relations Manager will be responsible for managing a select portfolio of CEO.CA's clients, ensuring high-quality service and fostering excellent client relationships. This role involves coordinating internal processes and client management strategies to maintain consistent and reliable service delivery....
-
Client Relations Manager
5 days ago
Toronto, Canada Catalyst Health Full time**About us** Catalyst Health is a small business located in the heart of Yorkville with over 10 years of operation. We are collaborative, customer-centric, and supportive. Our work environment includes: - Modern office setting - Fun and Dynamic work enviornament - Growth opportunities Catalyst Health is a boutique health and fitness facility that...
-
Operations Manager for Client Relations
1 month ago
Old Toronto, Canada Vision Group Full timeWe are seeking an experienced Operations Manager to join our team at Vision Group, a leading provider of LASIK eye surgery services. In this role, you will be responsible for managing client relations and ensuring the highest level of customer satisfaction.Job Description:The Operations Manager will work closely with management executives to discuss and...
-
Client Relations
6 months ago
Toronto, Canada Normac Full time**Are you passionate about building strong client relationships? We want you!** **About Us** Normac was founded in 1998 in Vancouver, with a mission to provide the highest quality insurance appraisal solutions and customer service in the industry. At the core of our business is our relentless belief that our relationships with our clients underpin all...
-
Client Relations Coordinator
5 months ago
Toronto, Canada Pinewood Studios Group Full time**Role Summary** Pinewood Toronto Studios ("PTS") is looking for a new permanent full-time Client Relations Coordinator (“CRC”) to join our Client Relations team. Located minutes East of Toronto's Downtown core, in the Studio District, PTS offers 16 purpose-built sound stages, including the industry-renowned Mega Stage. Our CRCs are key to creating a...
-
Client Relations Consultant
7 months ago
Toronto, Canada Beneva Full timeJob Posting Title: Client Relations Consultant Status: Regular **Job Description**: - The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role has a wide scope of responsibilities including servicing an in-force...
-
Manager, Client Services
2 days ago
Toronto, Canada Slash and Scroll Full timeAt Slash & Scroll we believe that all work and no play make for an uninspiring day, and that’s just not how we roll! Our leaders put employee happiness and fulfillment at the top of the priority list because that is what drives our success. We strive to make Slash & Scroll the kind of place where people are excited to come to work and take on the...
-
Client Relations Representative
8 months ago
Toronto, Canada Invesco Full timeAs one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work,...
-
Client Relations Insurance Administrator
4 days ago
Toronto, Canada CDLSI Full time**Summary**: Canadian Dealer Lease Services Incorporated (CDLSI) is a leading provider of leasing services to the automotive industry. CDLSI manages the Client Relations, Accounting, and End of Term operations for a wide range of internationally renowned car makers. The Client Relations Insurance Administrator will report directly to the Client Relations...
-
Client Relations Coordinator
7 months ago
Toronto, Canada Bond Consulting Group Full timeWe are seeking a talented Client Relations Coordinator with great communication and problem-solving skills to join our team. **Job Specifications/Key Responsibilities**: - Build trust and rapport with a very large client list and respond to surveys. - Assist with issues and any escalations that may arise. - Respond to clients in a timely manner and provide...
-
Client Relations Specialist
7 months ago
Toronto, Canada Cassels Brock & Blackwell LLP Full time**About Us**: Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada’s most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver and...
-
Team Lead, Client Relations
6 months ago
Toronto, Canada HomeEquity Bank Full timeWHO WE ARE HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse...
-
Client Relations Specialist
2 days ago
Toronto, Canada HomeEquity Bank Full timeHomeEquity Bank is the leading national provider of reverse mortgages to homeowners aged 55 and over, Canada’s fastest growing demographic segment. HomeEquity Bank originates and administers Canada’s largest portfolio of reverse mortgages under the CHIP Home Income Plan brand. New mortgages are originated on a direct to consumer basis as well as through...
-
Client Relations and IT Support Coordinator
2 days ago
Toronto, Canada Pinewood Toronto Studios Full time**Job Posting for a Permanent Full-Time Client Relations and IT Support Coordinator - Immediate Hire** Located minutes from Downtown Toronto in the Port Lands, Pinewood Toronto Studios (“PTS”) has 11 stages (with 5 additional stages currently under construction), including Mega Stage, one of North America’s largest purpose-built sound stages. PTS is...