Department Administrator

6 months ago

Winnipeg, Canada University Medical Group Full time

Reporting to the Managing Director, the successful applicant is a key member of our business team and is responsible for developing and executing an effective communication strategy for the Department of Internal Medicine as well as be involved in event planning. This position entails the following main duties:

- Develop the department’s communication strategy incorporating a social media and online presence to support the organization’s objectives.
- Grow the department’s digital presence through online initiatives.
- Lead the coordination of department events.

**Representative Duties**

Communications:

- Develop the department’s communication strategy.
- Gather, research, and prepare communications material that connects with the target audience in a variety of mediums.
- Interview department members as well as members of the Department of Internal Medicine community and write reader-first content for the Department of Internal Medicine.
- Help coordinate project details, such as creative elements, story sourcing, and fact checking.
- Media relations support including development and maintenance of media lists.
- Assist in the preparation and execution of communication materials, including but not limited to brochures, newsletters, biographies, e-blasts, and other material.
- Proofread materials to ensure error-free deliverables.
- Curate and develop social media calendars and manage implementation (scheduling), monitoring and reporting of the social media strategy on Facebook, Instagram, Twitter, LinkedIn, Snapchat etc., as well as have a passion for continually learning about the latest innovations and marketing opportunities in the social space.
- Respond to inquiries through social media, ensuring excellent customer service; escalating when required.
- Growing the department’s online presence and increasing traffic to our website and social media platforms with exceptional content creation.
- Collaborate with the University of Manitoba Marketing and Communications team.
- Provide ongoing insight and recommendations for digital strategies to support department goals.
- Execute administrative tasks related to the department communication efforts (i.e.: scheduling meetings, managing calendars, editing and printing materials etc.) as required.

Event Planning:

- Leads the coordination of department events as determined and assigned by the Department Head and/or Managing Director.
- Supports the development of promotion of key events and activities.
- Compiles statistical summaries of participant data and event evaluations.
- Supports other relevant administrative duties and responsibilities, as applicable.

Other Tasks:

- Provides administrative and logístical support for meetings and committees, as applicable.
- Assists in the preparation of department reports, event reports and other department communications as needed.
- Performs other related duties as required or assigned.

**Qualifications**

Minimum Formal Education/Training:

- Communications, public relations, or journalism degree or diploma required.
- 2-4 years of experience in a communications role.
- An equivalent combination of education and experience may be considered.

Experience and Skills:

- Experience preparing and executing an organizational communication strategy is required.
- Experience managing social media platforms - Facebook, Instagram, Twitter, LinkedIn, YouTube, Snapchat etc.
- Experience managing a budget is an asset.
- Proven track record for high level of accuracy and attention to detail are required.
- Previous experience in the coordination of large-scale events is an asset.
- Advanced level of proficiency in Microsoft Office (Outlook, Word, Excel, Publisher and PowerPoint).
- Experience in customer service and working with varying stakeholders is required.
- Knowledge and experience within the University or Health Care setting is an asset.

Additional Requirements:

- Have an excellent command of the English language both verbally and in writing.
- Have strong interpersonal and relationship-building skills.
- Have a keen attention to detail and remarkable work ethic.
- Be able to organize and manage multiple priorities and deadlines and work collaboratively with colleagues in a fast-paced environment.
- Demonstrate a positive and passionate attitude, a willingness to learn and grow, along with effective interpersonal skills is essential.
- Well organized, detail-oriented, flexible, and committed.
- Self-motivated and able to work independently and as a team member to meet tight and often competing deadlines.
- Demonstrate strong planning, analytical, problem solving and time management skills.
- Must exercise discretion with sensitive and confidential information.
- Must be able to work cooperatively with people at all levels with respect and establish positive working relationships with Faculty, University, WRHA/Shared Health and UMG staff.

**Job Types**: Full-time, Permanent

**Salary**: $28.20-$35.6

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