Manager of Physician Services

5 months ago

Winnipeg, Canada University Medical Group - Department of Surgery Full time

The University Medical Group, Department of Surgery leads the coordination of surgeries for the province of Manitoba. With six sites, we are a dedicated team of health care professionals whose goal is to provide the best overall care and experience for patients.

We are seeking a Manager of Physician services to join our team - we offer a dynamic, challenging and team oriented work environment with a highly competitive salary and benefits package.

**Responsibilities**:
Human Resources:

- Ensure adequate and appropriate clinical and administrative support staff are in place to support GFTs
- Ensure that cross training and coverage are in place to deal with short-term absences
- Work with the Human Resources Manager to track step increases, overtime, vacation time, sick time, leaves of absence, etc. for all support staff as required
- Ensure that UMG and departmental HR practices, including hiring, orientation, respectful workplace, discipline, and dismissal are followed
- Work with the Human Resources Manager to ensure succession planning for support staff positions
- Monitor and manage support staff workloads, workflow and implement appropriate changes in assignment to meet the needs of individual GFTs, sections and the Department
- In consultation with the Human Resources Manager, develop and implement staff development initiatives
- Manage support staff performance issues and provide support to staff as required
- Conduct annual performance reviews of support staff under their supervision
- Arrange and manage practicum students from business and/or community college

Physical Resources, Facilities and Equipment
- In consultation with the Operations Manager and site based Clinical Managers, coordinates resource needs, access, eHealth, etc. are in place for GFTs and support staff.

Program Initiatives and Special Projects
- Advise Section Heads and the Managing Director on program initiatives that will improve the efficiency for the GFTs
- Monitor sectional initiatives, statistical data projects, regional program initiatives as required
- Assist the IT Coordinator and Operations Manager with statistical analysis and process re-engineering to achieve greater use of electronic information management systems for Clinical and Administrative functions

General Department Administration
- Provide backup support to other administrative staff as required
- Provide general administrative support to the Department as required

**QUALIFICATIONS**:
EDUCATION:

- An undergraduate degree or equivalent training in human resources, business administration, health care administration or related area is required.

EXPERIENCE:

- Minimum five years of related experience in human resources management is required.
- Experience supervising and coaching staff is required.
- Excellent communication, organization and human resource management skills.
- Strong verbal, listening, and written communication skills.
- Management experience, particularly in health care administration is an asset.
- Knowledge of systems implementation and management is an asset.
- Previous experience in physician/ambulatory clinic management is considered an asset.
- Demonstrated proficiency in the use of Microsoft Office (Word, Excel, Access) and medical administration software, electronic medical records management.
- An acceptable equivalent combination of education and experience may be considered.

WORKING CONDITIONS:

- Situated in a normal office environment with daily exposure to hospital and clinics and periodic patient contact
- Overtime as required and irregular hours periodically as required for meetings and/or special projects

SKILLS AND ABILITIES:

- Excellent leadership, organizational and management skills are required.
- Demonstrated ability to work both independently as well as part of a team is required with a positive and passionate attitude, a willingness to learn and grow, along with effective interpersonal skills is essential.
- Effective critical thinking and problem-solving skills are required.
- Strong interpersonal skills with the ability to make sound independent decisions are required.
- Ability to effectively take and give feedback on performance is required.
- Excellent communication skills are required to effectively and diplomatically provide guidance and support to others, while maintaining confidentiality at all times.
- Excellent team-building skills are required.
- Demonstrated ability to develop and present informational materials is required.
- Attention to detail, strong organizational and prioritization skills are required.
- Advanced skills with Microsoft Office, Adobe and other relevant software products are required.
- Ability to work in a dynamic environment and to support others through change is required.
- Satisfactory work record, including satisfactory attendance and punctuality, is required.

**Additional Information**:
**Job Types**: Full-time, Permanent

Pay: $61,386.00-$84,864.00 per year

**Benefit

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