Treatment Coordinator
3 weeks ago
Come and join our team today and deliver exceptional patient experiences.
**Position Overview**:
We are excited to add a Treatment Coordinator to our STO Orthodontists team in Scarborough, Ontario.
This position is an extended representation of our doctors and practice. The primary responsibility of this individual is caring for first-time visitors to our office and the conversion of leads.
STO Orthodontists is part of the Corus Orthodontists family. Our goals include providing exceptional patient care, fostering an inclusive culture, and fully supporting our team members.
**Key responsibilities include, but are not limited to**:
- Guiding visitors through their initial appointment as a new patient
- Facilitating consultations, discussing their dental concerns and relaying them to the doctors
- Reviewing treatment options recommended by our doctors
- Presenting treatment fees and payment options
- Guiding our visitors through all the steps to becoming an active patient
**About you**:
- Pleasant, professional and courteous personality with a passion for exceptional customer service
- Ability to work cohesively with team members
- Excellent communication skills
- Strong organizational and time management skills
- Ability to multi-task and work independently in a fast-paced environment
**Qualifications**:
- 1+ years of Dental or Ortho office experience considered an asset.
- Experience as a Treatment Coordinator is considered an asset.
- Knowledge and experience with dental treatment plans and insurance requirements preferred.
- Certified Dental Assistant an asset.
- Knowledge and understanding of oral treatment plans and ability to educate patients.
**Where you will be working/other important information**:
**You will be working at both of our locations**:
- West Hill: Mondays (1-2 per month) and Thursdays 8am-4:30pm
- Scarborough Town Centre: Tuesdays-Thursdays 10am-6:10pm, Fridays 9:30am-2:30pm + Saturdays 9am-2pm (one per month from September-June only), replaced by one Monday in July & August 10am-3pm
**What you will benefit from**:
- Being part of a collaborative and engaging team that prioritizes employee development
- Partnering with, and learning from, an experienced network of professionals
- A competitive total rewards package with an employee benefits program that includes extended health coverage, a health spending account and an employee & family assistance program
**How to Apply**:
A cover letter is not required.
CAD
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