Identity and Access Management
2 months ago
**Posting Date**: Sep 6, 2024, 4:11:29 PM
**Primary Location**: Ontario-Ottawa
**Job Type**: Permanent
**Schedule**: Full-time
Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.
When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day - for businesses, for Canada and for the people you work with.
Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world. #LI-Hybrid
**Team & Job Overview**
The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
- Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
- Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
- Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
- Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
The Infrastructure and Platform Enablement team within the DTS group at EDC focuses on enabling cloud computing engineering and Identity and Access Management (IAM) platform that support enterprise solution development and fostering positive relationships with business lines to improve their technology experience.
**Key Responsibilities**
- Own EDC’s Identity and Access Management and be responsible for all aspects of the platform, as per standard Agile service definitions.
- Define and establish the platform framework, implement and manage the platform including establishing metrics, Service Level Indicators (SLIs) and Objectives (SLOs).
- Grow the platform as needed to ensure EDC achieves its desired outcomes in collaboration with the business owner.
- Oversee the development, deployment, and maintenance of the operating system infrastructure, ensuring it meets the organization’s performance, security, and compliance standards (operating systems platform).
- Collaborate with architects, technical product leads, product owners, scrum masters, engineers, and business people.
- Take a leading role in embracing IT transformation and building a resilient support organization.
- Report out on the platform metrics and conduct regular operational reviews with platform stakeholders, using real-time dashboards.
**Screening Criteria**
- University degree or college diploma in Computer Science, Information Systems, Engineering or related field
- Minimum 7 years’ experience working with Microsoft and Linux Operating Systems, Microsoft AD, Azure AD (Entra ID), PKI
- Minimum 3 years’ experience working in an outsourced environment
- Experience working in an Agile methodology regarding platforms, products and services, including establishing, service channels, metrics, service levels and service availability
- Experience with working on OS image creation, hardening, and patching
- Experience with managing Microsoft Active Directory (AD) and Domain Controllers, including but not limited to administration, maintenance and monitoring
- Experience with Entra ID (Azure Active Directory), including managing, configuring and monitoring
- Experience in managing Certificate Lifecycle Management capabilities, including working third-party service providers and Certificate Authorities
- Experience with Microsoft technologies, including M365
- Experience with annual budgeting and planning exercises
- Experience in managing staff and services providers and third parties
- Strong communication and analytical skills
**Assets**
- Microsoft 365 Certified: Any Associate
- Experience governing IT vendor relationships
- Experience with Microsoft Active Dire
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