Supervisor

2 weeks ago


Toronto, Canada What A Bagel Full time

o Ensure that all Bakery policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
- Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance.
- Achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures, make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Ensure that all products are received in the correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Maintain food and equipment inventories and keep inventory records.
- Schedule staff hours and assign duties.
- Establish standards for personnel performance and customer service.
- Organize and direct worker training programs, resolve personnel problems, make hiring and termination decisions, and evaluate employee performance.
- Administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Assess staffing needs and recruit staff, hiring process.
- Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
- Prepare staff work schedules and assign specific duties.
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
- Establish or implement departmental policies, goals, objectives, or procedures in coordination with owners.
- Plan or direct activities such as sales promotions that require coordination with other managers.
- Attend weekly meetings with the owner to discuss follow-up on all important items discussed in prior meetings and those that are directly related to the company objectives.

**Job Types**: Full-time, Permanent

**Salary**: $21.50-$25.50 per hour

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Work Location: In person

Expected start date: 2023-04-25


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