Front of House Manager

6 days ago


Hamilton, Canada Pisa Pizza Full time

This job posting is **NOT** for Pisa Pizza but for a fine dining restaurant.

The Front of House Manager is responsible for ensuring a seamless dining experience by managing all aspects of the restaurant’s front-of-house operations. This includes overseeing labor management, guest relations, event execution, daily restaurant operations, and staff training. The role demands leadership, attention to detail, and the ability to maintain a high standard of service consistent with the **fine dining experience.**

**Key Responsibilities**:

- Oversee all front-of-house operations, ensuring exceptional guest experiences.
- Manage staff scheduling, labor targets, and daily operations efficiently.
- Supervise events, including setup, execution, and guest satisfaction.
- Ensure proper restaurant closure, including end-of-day reports and tip allocation.
- Maintain cleanliness, supplies, and equipment upkeep.
- Conduct inventory checks and manage POS systems.
- Train, onboard, and support front-of-house staff to maintain service standards.
- Collaborate on social media content and promotions to enhance the restaurant's brand.

**Qualifications**:

- Proven experience in a fine dining or high-end hospitality environment.
- Strong leadership and interpersonal skills.
- Proficiency in POS systems (e.g., TouchBistro) and inventory management.
- Excellent communication and organizational abilities.
- Passion for providing exceptional guest service.

**Key Competencies**:

- Attention to detail in maintaining restaurant standards.
- Ability to multitask and manage under pressure.
- Creative problem-solving and decision-making skills.
- Team-oriented mindset with a focus on employee development.

**Job Type**: Part-time

Pay: From $17.20 per hour

Application question(s):

- Have you worked in Fine Dining before?
- Will you be able to commute to the restaurant's location in Hamilton comfortably?

**Experience**:

- Front of house: 1 year (preferred)

Work Location: In person

Application deadline: 2024-12-10


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