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Front of House Manager

1 month ago

Hamilton, Canada Mulberry Coffeehouse Full time

About us...
We're an innovative hospitality provider looking for an Assistant Front of House Manager with option to grow and expand role and career.
We operate unique community focused coffeehouse
which features premium quality beverage (coffee, beer, wine, etc) and food, with a focus on supporting the arts and our local Hamilton community.

Role Summary...
operational experience to take this destination of choice in the area to the next phase of its evolution.
You will have a proven track record in management of staff for front of house, promoting menus, supporting the kitchen and the operational experience to build the framework to efficiently meet the needs of the customer, pivoting as needed based on learning in the early days of your tenure.
Required Work Experience...
- 5+ years food services experience including progressive management roles as Head Chef or Assistant Manager or General Manager.
- Proven track record in developing and executing new experiences - could include event building and management, leading art curation, food preparation (and related supplier sourcing), inventory and ordering, etc.
- Proven staff leadership skills in a high customer traffic environment with a minimum of 5 years leading food service teams and front of house staff.
- A solid understanding of how to navigate and integrate the front of house, customer facing efforts with the back of house operations.

Other Considerations...
- Entrepreneurial spirit to drive the evolution of this established venture
- Someone who is willing to commit to this venture by agreeing to live in the Hamilton area in close proximity to the coffeehouse
- Sense of humour, yes we're saying it but you know how this industry is, especially these days. In return we offer an engaged and compassionate ownership team who care about their charges AND a team at Mulberry Coffeehouse who are tightly knit, engaged and welcoming.
- Engaging with Community arts and charity groups, other local businesses having an interest and pulse on residents of Hamilton and surrounding area

**Salary**: hourly to start, plus tips

**Benefits**:

- Casual dress
- Discounted or free food
- Flexible schedule
- Paid time off
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability
- flexibility in availability

Supplemental pay types:

- possible Bonus pay

COVID-19 considerations:
We have consistently executed best practices with respect to covid 19 compliance (with all regulations) and will continue to ensure all our guests and staff feel safe and supported.

Work Location: One location

**Job Types**: Full-time, Permanent

**Salary**: From $40,000.00 per year

**Benefits**:

- Casual dress
- Discounted or free food
- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Weekends as needed

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Hamilton, ON L8R 2L2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Licence/Certification:

- Smart Serve (required)

Work Location: In person