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SR Business Analyst with OUCCS experience to implement and new billing system

1 month ago

Edmonton, Canada S.i. Systems Full time

Our client is seeking a SR Business Analyst with OUCCS experience to implement and new billing system

Position Overview:
We are seeking a highly skilled and enthusiastic Certified Business Analyst to join a major utilities program that will replace the legacy tariff billing system with a new SaaS offering of Oracle Utilities Customer Care & Billing (CC&B) and Meter Data Management (MDM). The successful candidate will play a key role in business process design, data cleansing, testing, and change management workstreams for a project that will last between 24 and 36 months.
Location:
The position is based in Edmonton, Alberta. The successful candidate will be expected to work on-site 3-4 days per week.

Responsibilities: Participate in design sessions with the systems integrator and internal teams to validate and align business processes.
Validate business processes and decisions across the Gas and Electric Distribution Utilities, escalating issues as needed.
Analyze data cleansing reports and collaborate with business leads to prioritize and manage data cleanup efforts.
Provide input into test management plans and validate test scenarios.
Contribute to the Requirements Traceability Matrix as required.
Assist the Change Management Lead with activities related to Program start-up, including project planning, KPI/metric development, and dashboard planning.
Work with the Change Management workstream to identify, assess, and report on the impact of business process changes on end-user roles and responsibilities.
Assist the Training workstream by contributing insights from business process design into training plans and materials.

Must-Haves: 7+ years of experience in a business analyst role with a proven progression of responsibilities.
Business Analyst certification required (preference for IIBA designations).
Strong process modeling skills with software such as iGraphx, Visio, etc.
Proficient in Word, Excel, PowerPoint , with experience using Microsoft Teams and SharePoint .
Intermediate to strong skills using Jira .

Nice-to-Haves: Utilities experience
Bachelor’s degree in Business, Finance, or Business Analytics.
Excellent writing and presentation skills with experience in producing concise reports and presentations.
Broad knowledge of Customer Care and Billing processes from an end-to-end perspective, and familiarity with utility business processes and systems.
Experience with Power BI and dashboard development.

Apply