Cafe Services Attendant

5 days ago

Calgary, Canada OSTEN & VICTOR Alberta Tennis Centre Full time

**THE POSITION**:
The OSTEN & VICTOR Alberta Tennis Centre is looking for customer service-oriented and friendly Cafe Service Attendant(s) to work at the upstairs cafe. The Cafe Services Attendants will ensure that all members and guests experience exceptional customer service, and anticipate and fulfill customer needs through high-quality service and customer engagement.

**KEY POSITION COMPETENCIES**:
The café services attendant possess the following skills:

- Excellent customer services skills
- Have good communication and listening skills
- Be enthusiastic and encouraging
- Must be reliable and punctual
- Able to multi-task without losing productivity
- Comfortable interacting with individuals of all professional levels
- Be able to effectively resolve minor disputes when necessary
- Work well with people in a team environment
- Able to report or communicate with management and supervisor
- Work with minimum supervision

**CAFÉ DUTIES**:
The key responsibilities of the position include but are not limited to:

- Required to have a ProServe certification in order to serve the in house beer & wine
- Make/serve all of the hot & cold beverages on the menu
- Make/serve all of the food items on the menu
- Cash-in/cash-out duties before and at the end of each shift
- Set-up/take-down of the cafe kitchen including cleaning tasks
- Greet and serve all customers with top customer service skills

*Coffee Barista and cash experience considered an asset

**AVAILABILITY**:
**We are currently looking for someone who is flexible and can work part-time hours during the week**:

- **Weekday shifts from 2:00 PM to 10:00 PM**:

- **Weekend shifts between 10:00 AM to 9:00 PM**:

- **Has the availability to pick up extra shifts during tournaments/events (advanced notice will be given)**

**COMPENSATION**:
Compensation to be based on experience level & qualifications

**Job Type**: Part-time

Pay: From $16.00 per hour

Expected hours: 16 - 32 per week

Additional pay:

- Tips

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site gym
- On-site parking

Schedule:

- Day shift
- Evening shift

Application question(s):

- Please list what days and times you are available to work from Monday to Friday and how many hours you'd like to work per week:
**Experience**:

- Barista/Café: 1 year (preferred)

Licence/Certification:

- ProServe Certification (preferred)

Work Location: In person

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