Facility Attendant

5 months ago

Calgary, Canada Deer Run Community Association Full time

_**Facility Attendant - Evenings & Weekends**_

The Deer Run Community Association is a charitable organization established to enhance the quality of life for members of the surrounding communities through social, cultural, recreational, and leisure opportunities.
- **Primary Responsibilities**:_

**Operations Administration**
- Act as central point of contact for all facility users and public inquiries
- Open and/or close the facility
- Respond to inquiries and booking requests in a timely manner
- Assist the input and management of member and rental related information
- Collaborate with other staff, volunteers, tenants, members of the community and key stakeholders on various projects or events
- Set-up/Tear Down for community events and facility renters, if required
- Ensure facility is maintained in clean, orderly shape liaising with staff, contractors, and volunteers as necessary for cleaning, facility maintenance, etc. All staff are required to participate in enhanced cleaning/disinfecting procedures as well as snow removal to ensure the facility is safe
- Maintain the safety and security of the facility and its users
- Handling of money, point-of-sale transactions, and completion daily transaction records
- Other administrative duties as required
- **Core Competencies**:_

**Effective Communication & Professionalism**
- Excellent verbal and written communication skills with demonstrated ability to adapt communication style suitable for wide range of individual needs
- Practices active listening to gain understanding
- Employs the highest degree of professionalism in all situations and with all individuals

**Commitment to Customer Service**
- Demonstrates a commitment to excellent customer service
- Applies organizational values in all aspects of stakeholder interaction
- Maintains focus on problem solving and resolution in conflict situations

**Self-Direction & Initiative**
- Manages time effectively
- Takes initiative to assist operations in all aspects of building management
- Demonstrates ability to work independently and in a team environment

**Organization**
- Demonstrates commitment to accuracy and attention to detail
- Balances various demands and deadlines with a clear and structured approach
- Understands the value of policies and procedures and when they are necessary
- **Qualifications & Experience**:_

This role requires previous experience working in a front line capacity. Experience or work within the recreation facility and/or non-profit sector is preferred.

Previous experience with Microsoft 365 and Teams is considered an asset.
- **To Apply**:_

Rob Garnett, Centre Manager

rob(at)deerruncalgary(dot)com

**Job Type**: Part-time

Pay: $15.25 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Casual dress
- Company events
- On-site gym
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Every Weekend
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Application question(s):

- Are you available every Saturday?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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