Receptionist

6 days ago


Kemptville, Canada Vitality Physiotherapy and Wellness Centre Full time

**Our Mission at Vitality is to provide our clients with the best experience from the first contact with us and beyond discharge. Our goal is to make every single client feel welcomed and comfortable in the clinic by going above and beyond to provide an elevated experience. Their entire experience starts with and relies heavily on the front desk staff. From booking to billing, and from their first appointment up until graduation we always strive to make it an unforgettable experience.**

**Responsibilities**:

- **High level of professionalism over the phone, following phone procedures.**
- **Opening and closing the clinic.**
- **Checking in clients, ensuring intake forms are done.**
- **All billing, direct billing to insurance, co-payments, etc.**
- **Keeping the front area clean and presentable.**
- **Operations in place for the front desk.**
- **Ensuring clients are happy with their experience. If a client is unhappy, there is always a way to resolve it**

*
Expectations:

- High levels of customer service that is consistent with all clients.
- Client confidentiality.
- All clients are treated with respect and empathy.
- Initiative is shown in everyday tasks.
- All tasks are followed through and completed.
- High attention to detail while completing tasks.
- Consistently contributing to the healthy and respectful environment in the clinic.

Your profile:

- You go above and beyond for clients, ensuring them a smooth and great experience.
- Detail oriented
- Takes initiative
- Driven by client satisfaction
- Loves working in a Fun Team Environment *

*

*Receptionist and customer service experience will be considered an asset, but not required.
*

**Job Types**: Part-time, Permanent
Part-time hours: 20-35 per week

**Salary**: From $17.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday

Ability to commute/relocate:

- Kemptville, ON K0G1J0: reliably commute or plan to relocate before starting work (required)


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