Systems Integration Specialist

2 months ago

Waterloo, Canada University of Waterloo Full time

Overview:
The people in this position are responsible for providing day-to-day support for Linux and windows systems, storage, and servers within a large virtual and a multi-petabyte storage environment. Each person participates in a progressive range of activities encompassing the design, installation, and maintenance of these environments.

**Responsibilities**:

- Microsoft System Administration and support (Windows server and System Center Configuration Manager)
- Assisting with Linux System Administration and support
- Storage Administration and support (Netapp and Nexenta)
- Contribute to the support of the virtualization environments (VMWare and HyperV)
- Contribute to developing automation process to help streamline operations and procedures (Saltstack or Ansible)
- Proactively monitor for potential issues and make recommendations for remediation
- Contribute to the support of the physical server infrastructure
- Contribute to the operation of our data centre’s including
- Deploying servers (virtual/physical) to support client requirements
- Perform hardware and software diagnostic testing
- Configure, test, and maintain hardware and software
- Diagnose reported problems and complete repairs appropriately
- Install upgrades to system components
- Support and maintain our server backup solution (software and hardware)
- Occasional work outside regular business hours (on-call rotation and scheduled tasks)
- Supporting cloud environments connected to our data centre

Qualifications:

- University degree or equivalent combination of education and/or experience
- 3 or more years’ experience working as a Microsoft systems administrator including building supporting servers
- Experience in designing, installing, maintaining, and troubleshooting a large storage environment is a strong asset
- Storage administration experience is a strong asset
- Experience in designing, installing, maintaining, and troubleshooting a large virtual environment is a strong asset
- Demonstrated experience with HyperV or VMware is a strong asset
- Must possess excellent interpersonal, customer service, communication (oral and written), problem solving, analytical, and time management skills
- Outstanding deductive and investigative skills with the ability to identify and diagnose complex, non-intuitive technical problems as well as demonstrated ability to interact with a wide variety of clients under stressful conditions is an asset
- Must be able to document and follow procedures
- Must have excellent customer service skills
- Must be willing to undergo a Government of Canada Security Screening
- Ability to work independently or as a team
- Ability to learn and execute new skills
- Must have a valid G driver’s license
- Must be able to lift and carry (up-to 50lbs), work at a desk, and on a ladder

Equity Statement:
The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

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