Collections Specialist
2 weeks ago
**POSITION: GOVERNMENT / MINISTRY OF FINANCE COLLECTIONS SPECIALIST**
The duties of a Collections Specialist include collection calls in a fast-paced goal-oriented collections department. Agents will be required to contact consumers via telephone and are accountable for reducing delinquency for assigned overdue accounts. During the process, collectors must be able to answer consumers’ questions regarding their account and negotiate repayment.
Job Type**:Full Time, Remote**
Job Location**:Remote - Must be residing in BC or Alberta**
Hours**:40 hours**
Salary**:Competitive salary and health benefits plus commission and bonuses.**
**Required Hours**:
Monday: 8:30 am - 5:00 pm
Tuesday: 8:30 am - 7:30 pm
Wednesday: 8:30 am - 5:00 pm
Thursday: 8:30 am - 5:00 pm
Friday: 8:30 am - 4:00 pm
Plus, ONE mandatory Saturday shift per month: 8:30 am - 12:00 pm
**Job Duties**:
- Conduct outbound calls, related to negotiating payments, updating customer information, and other customer service inquiries
- Negotiate payment terms and methods using critical thinking and probing questions to overcome objections
- Maintain compliance by use of proper policy, procedures, and script.
- Accurately record all details of communications and activities within the system
- Proactively monitor and investigate accounts to locate pertinent information to aid collection
- Utilize various trace tools to locate consumer information
- Identify cases for special handling according to company criteria, including legal actions and asset attachment
- Maintain a clean and secure work environment
- Ensure collection goals are obtained
**Required Experience**:
- 3-5 years high volume corporate third-party debt collections experience
- Knowledge of billing and collections procedures
- Accounts Receivable knowledge/experience
- Strong negotiation and customer service skills
- Excellent verbal and written communication skills
- Strong attention to detail, organized, efficient and able to multi-task
- Excellent customer service skills
- Goal-oriented
- Proficient computer skills
- Experience using CUBS or DRS systems an asset
- Bilingualism is an asset
**Benefits**:
- Competitive salary, paid training, and a bonus and commission structure
- Incentives and monthly contests: prizes, trips, rewards, employee appreciation and bonuses
- Staff BBQ and Company Events
- Free on-site parking
- Group Benefits (health, life, dental insurance plan)
- Paid time off.
- Ongoing training and career advancement opportunities
**Seize the opportunity to advance your career in financial services**
**Come join our team**
- NOTE: The Financial Debt Recovery is an equal opportunity employer committed to diversity and inclusion within the workplace. Accordingly, Financial Debt Recovery will provide accommodations throughout the recruitment, selection and/or assessment process or during employment to applicants with disabilities. If you require accommodation at any time throughout your recruitment, selection/assessment or employment thereafter, you should contact the HR department and advise._ _Subsequently, Financial Debt Recovery shall make every reasonable effort to provide appropriate assistance.]_
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Application question(s):
- How soon can you start?
- What is your salary expectation?
- Which ethnic group do you identify with?
**Experience**:
- Debt Collections: 3 years (preferred)
- Accounts Receivable: 3 years (preferred)
- Payment Negotiation: 3 years (preferred)
- Outbound Call Centre: 3 years (preferred)
**Language**:
- English Fluently (required)
Work Location: Remote
-
Collections Specialist
2 weeks ago
Remote, Canada VC3 Full timeA Collections Specialist plays a critical role in ensuring that the company’s outstanding balances are collected in a timely and efficient manner. They must have excellent communication and negotiation skills, as well as strong analytical skills. They must also be able to work effectively in a team environment and be able to manage multiple priorities....
-
Collections Specialist
1 week ago
Remote, Canada FDR Ltd Group of Companies Full time**POSITION: GOVERNMENT / MINISTRY OF FINANCE COLLECTIONS SPECIALIST** The duties of a Collections Specialist include collection calls in a fast-paced goal-oriented collections department. Agents will be required to contact consumers via telephone and are accountable for reducing delinquency for assigned overdue accounts. During the process, collectors must...
-
Promotional and Marketing Specialist
2 weeks ago
Remote, Canada Active for Life Full time**Promotion & Marketing Specialist** **Active for Life** **Cochrane, AB** **$70 an hour - Part-time, Independent Contractor Total 90 hours combined hrs.** Active for Life has more than a decade of success in the physical fitness/sports sector from the 2010 Olympics to being a leader in childhood physical literacy. Now with a new Federal grant, our client...
-
Compliance Specialist
1 week ago
Remote, Canada SimplyCast Full timeSimplyCast, a leading provider of interactive marketing software and services for organizations worldwide, is seeking a **Compliance Specialist** to join our team. This is a remote position. **About the **Compliance Specialist Position** As the Compliance Specialist you will be responsible for maintaining various management systems while acting as a...
-
Social Media Specialist
2 weeks ago
Remote, Canada Look Beauty Inc. Full time**Job description** Look Beauty is looking for a Social Media Specialist who will work remotely and who loves skincare and beauty. You'll work with a hands on, collaborative, and cross departmental team that goes above and beyond to support our customer experience and our brand Masque Bar. As a growing business, we need people that can adapt and evolve to...
-
Payroll & Benefit Specialist
1 week ago
Remote, Canada Analytichem Full time**AnalytiChem **is global company that supports analytical testing laboratories in the industrial, environmental and materials markets to collect actionable data to optimize their business. We Enable the Science that our customers do to improve operational efficiency, safeguard the environment and support the global infrastructure by providing high quality...
-
Bilingual Customer Success Specialist
2 weeks ago
Remote, Canada KEV Group Full time**About KEV**: KEV Group is an enterprise SaaS company providing online payment and accounting software to simplify student activity fund management in schools. KEV’s easy - to-use web-based software automates the collection, disbursement and management of student funds, thereby reducing the time it takes to receive and account for all school activity fees...
-
Source Specialist
1 week ago
Remote, Canada Centricity Research Full timeAventiv Research, IACT Health, LMC Manna Research, and True North Clinical Research have united to become the largest network of fully-owned and integrated clinical research sites in North America, Centricity Research. Centricity Research is committed to revolutionize research by creating outstanding clinical trial experiences to improve the health of the...
-
Technical Product Specialist
1 week ago
Remote, Canada RHI Magnesita Full time**Technical Product Specialist **About the job** RHI Magnesita is seeking a dynamic Technical Product Specialist. This will be a remote role and will require up to 50% travel. **The tasks include**: - Lead Acts as an interface between R&D, Sales, Operations and Product Management. - Create customer specific refractory concepts and system solutions -...
-
Media Relations Specialist
7 days ago
Remote, Canada Native Women's Association of Canada Full timeNative Women's Association of Canada is a National Indigenous Organization representing the political voice of Indigenous women, girls and gender-diverse people in Canada, inclusive of First Nations on and off reserve, status and non-status, disenfranchised, Métis and Inuit. They were founded on the collective goal to enhance, promote and foster the social,...
-
Gis Specialist
2 weeks ago
Remote, Canada Canacre Full timePlease note this position can be remote in Canada. Join the Canacre team in an exciting role working on leading edge infrastructure projects. We are technical experts in land, energy, and transportation development delivering accurate, innovative, and agile solutions to our partners. We provide land acquisition, geospatial mapping, data management,...
-
Client Experience Specialist
2 weeks ago
Remote, Canada Flywire Full timeCompany Description** Are you ready to trade your job for a journey? Become a FlyMate!** Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform,...
-
Client Experience Specialist
2 weeks ago
Remote, Canada Flywire Full timeCompany Description **Are you ready to trade your job for a journey? Become a FlyMate!** Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform,...
-
Fleet Deployment Specialist
2 weeks ago
Remote, Canada Safe Fleet Full time**Meet the Smart Safety Company** At **Safe Fleet** our name says it all. We make fleet vehicles - and everyone in and around them - safer. Our fleet safety platform brings together best-in-class products, ground-breaking technology, and a 100-year history of fleet know-how and innovation to solve the world’s biggest fleet safety problems. Our core value...
-
Employee Payroll Specialist, Employee Support
2 weeks ago
Remote, Canada VON Canada Full time**Requisition Details**: Employment Status: Regular, Full-time (1.0 FTE) Program Name: Employee Services Support Biweekly Hours: 75 Work Schedule: Days Union/Bargaining Unit: CUPE On-Call: No **Job Summary**: **Responsibilities**: - Responsible to ensure that all ESS Payroll Coordinators/Verification are adequately trained (on an ongoing basis) to support...
-
Bilingual Solutions Specialists
6 days ago
Remote, Canada Xperigo Full time**Life is better at Xperigo!** Join our award-winning workplace and work with some of the most prestigious and innovative automotive companies. Proudly Canadian, Xperigo has been providing automotive and roadside services in both Canada and the U.S. for over 30 years. We provide best in-class customer services experiences to our clients, who range from...
-
Cloud Identity Specialist
7 days ago
Remote, Canada N8 Identity Full timeReady to be a big fish in a small pond? Join N8 Identity, a trailblazer in Identity and Access Management with unmatched expertise for over 25 years! We pride ourselves in providing flexible and scalable solutions to more than 100 global customers, protecting over a billion identities. Our innovative vision for Autonomous Identity Governance excites our...
-
People Specialist
7 days ago
Remote, Canada eXp Canada Full timeWe are one of the _first all-remote companies_ with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Canada._ **Who is eXp?** Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the...
-
Public & Regulatory Affairs Specialist
7 days ago
Remote, Canada GS1 Canada Full time**Description**: The GS1 Canada Public Affairs team is looking for a driven, self-starter Public & Regulatory Affairs Specialist to support our public and regulatory priorities. Now more than ever, it is critical for all players of Canada’s supply chain, including governments, to work together in achieving supply chain visibility and traceability...
-
Product Operations Specialist
2 weeks ago
Remote, Canada Railvision Analytics Full timeSuffering from climate anxiety? So are we. That's why we developed EcoRail, a software solution for reducing Greenhouse gas emissions across the rail industry.Like the electric car movement, we strive to improve rail with user-friendly AI technology as we drive the rail industry towards being fully autonomous.**About us**: - We are a venture-backed start-up...