Collections Specialist

6 months ago


North Vancouver, Canada Accord Financial Canada Corp. Full time

**Essential Duties and Responsibilities**:

- Maintain accurate records of interaction or attempted interaction with clients.
- Assists in the development of payment tactics and strategies for assigned accounts.
- Negotiate payment arrangement with clients suitable to all parties
- Establish extended payment plans or terms modifications when required.
- Prepare reports highlighting anticipated write-offs/income.
- Prepare Term Modification Agreements
- Conduct various searches and pull reports for management.
- Prepare and set up re-payment run batches on a semi-monthly basis.
- Recommend further action when all in-house collection options have been exhausted.
- Resolve disputed items through research of all available information and communicate the outcome.
- Prepare default claims submissions to stakeholders
- Ensure accurate contact and mailing information and if need be, update appropriate databases.
- Attend weekly update meetings with the Director, Account Solutions and Collections Manager to provide an account of the progress.
- Manage updates from third party collection agencies or legal department as required.
- Inform management of difficult issues arising during the collection process.
- Schedule and attend client meetings.

***Leadership Competencies**:

- Results Oriented
- Two-way Communication
- Building Relationships
- Critical Thinking and Decision Making
- Adaptability and Change Leadership
- Technical/Functional Expertise

**Supervisory Requirements**:None

**Education / Experience Requirements**:

- High School Diploma or Equivalent required
- Previous collection and or phone-based customer service experience at a financial institution is strongly preferred.

**Experience**: Preferred
- 2 year(s): Previous collection and or phone-based customer service experience at a financial institution.

**Education**: Required
- High School Diploma or better

**Behaviors**: Required
- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

**Motivations**: Required
- Goal Completion: Inspired to perform well by the completion of tasks
- Self-Starter: Inspired to perform without outside help
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization


  • Collections Specialist

    6 months ago


    North York, Canada Progressa Financial Inc. Full time

    **A little about us** - Progressa is a Canadian lender focused primarily on non-prime and near-prime consumers. Our online technology platform allows us to provide our customers with a seamless borrowing experience, and our data-driven underwriting approach allows us to quickly work through complex financial situations with ease. By paying bills directly for...

  • Collections Specialist

    2 months ago


    North York, Canada Greenwin Corp. Full time

    **Summary**:Under the direction of the Manager, Revenue Administration, the Collections Specialist will perform all activities related to rent collection by monitoring accounts and coordinating collection efforts with the Operations Team. **What you'll get to do**: - Identify all tenant past-due accounts by analyzing a weekly review of receivable reports...


  • North York, Canada North Park Cleaners Full time

    **DESCRIPTION** **Invoicing & Collections Specialist** **About Us**: North Park Cleaners Ltd., dba CRDN Toronto & GTA, is a disaster restoration company specializing in the restoration of both consumer and commercial contents. We are seeking a meticulous and results-driven Invoicing/Collections Specialist to join our finance team. This position is...

  • Collection Specialist

    7 months ago


    Vancouver, Canada Pinnacle International Full time

    Pinnacle International is one of Canada’s leading builders of luxury condominium residences, hotels, and commercial developments. Based in Vancouver, BC, Pinnacle has been involved in development, design, construction and management for over three decades. Pinnacle’s portfolio includes landmark locations in Vancouver, Toronto and San Diego. **Job...


  • Greater Vancouver, Canada Summit Search Group Full time

    Purpose of Position:The Collection Specialist is responsible for overseeing collection operations, including direct service and non-direct service contracts. The Specialist works directly with collection service providers and other stakeholders to ensure the operational policies and practices established by Recycle BC are clearly communicated, understood and...


  • Greater Vancouver, Canada Summit Search Group Full time

    Purpose of Position: The Collection Specialist is responsible for overseeing collection operations, including direct service and non-direct service contracts. The Specialist works directly with collection service providers and other stakeholders to ensure the operational policies and practices established by Recycle BC are clearly communicated, understood...


  • Vancouver, Canada O2E Brands Full time

    The Opportunity: O2E Brands is looking for a Collections Specialist (6 month contract) to join our rockstar team to support mitigating risk on new and existing national commercial accounts. The position will be responsible for the collections of past due accounts, while also supporting sales growth, using top-notch collection and negotiation skills. O2E...


  • Vancouver, Canada TFG Financial Corporation Full time

    **100% in office role - Downtown Vancouver location - Collections experience required** **Your Talent, Your Terms** **Results, recognition and rewards** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation, as part of the Travelers Financial Group of...


  • Vancouver, Canada TFG Financial Corporation Full time

    **THIS ROLE IS A 100% IN OFFICE POSITION - REQUIRED TO WORK DOWNTOWN VANCOUVER MONDAY TO FRIDAY** **Your Talent, Your Terms | Results, Recognition and Rewards** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation, as part of the Travelers Financial...


  • Vancouver, Canada Axis Insurance Managers Inc Full time

    Axis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference - to...


  • Metro Vancouver Regional District, Canada Summit Search Group Full time

    Job DescriptionAbout the Role:We are seeking a highly skilled Collection Development Specialist to join our team at Summit Search Group. As a key member of our operations team, you will be responsible for overseeing collection operations and ensuring that our programs are run efficiently and effectively.Key Responsibilities:Manage relationships with...

  • Collection Agent

    6 months ago


    Vancouver, Canada TFG Financial Corporation Full time

    **In office role - collections experience required** **Results, recognition and rewards** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of the largest independent commercial...


  • Vancouver, Canada Smile Innovations Group Full time

    Accounts Receivable and Collections Specialist Reports to: Senior Corporate Controller ABOUT SMILE INNOVATIONS GROUP Smile Innovations Group is a national organization focused on the consolidation of dental labs and development of dental products and services. Our management team has a long history and experience in the dental and financial industries...

  • Collection Agent

    6 months ago


    Vancouver, Canada MetCredit Full time

    MetCredit is seeking _full-time collection specialists _for our downtown Vancouver office. Experience not required - only **strong work ethic**, **results driven** & **motivated** individuals **You can be a very successful collector if**: - You’re a great communicator - you enjoy connecting with people - You’re ready to solve problems - you’re...

  • Ar Specialist

    7 months ago


    North Vancouver, Canada Entertainment Partners Full time

    **Job Summary**: Under the direction of the Finance Operations Manager, the Accounts Receivable Specialist responsible for handling all aspects of the accounts receivable process and works as part the finance operations team. The Accounts Receivable Specialist's duties must be performed consistently with the Company’s mission and values and adhere to...


  • Vancouver, BC, Canada Union des opérateurs de machinerie lourde Local 791 Full time

    Company Description Union des opérateurs de machinerie lourde / Local 791 This is a part-time hybrid role as a Disability Specialist at Union des opérateurs de machinerie lourde / Local 791 in Vancouver, BC. The position allows for some remote work. Knowledge of disability laws and regulations Ability to provide support and guidance to individuals...

  • Public Services

    3 months ago


    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Salaried - Pub Svc Library Asst 3 (Gr6) Job Title Public Services & Collections Assistant Department UBC Library | Koerner Library | Program Assistance Compensation Range $4,449.00 - $4,676.00 CAD Monthly Posting End Date October 13, 2024 Note: Applications will be accepted until 11:59...

  • Property Specialist

    7 months ago


    North Vancouver, Canada CAPREIT Full time

    : Are you enthusiastic, detail-oriented and enjoy learning new systems? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our community in a hybrid leasing and administrative role as a **Property Specialist.** Please note this is a...

  • Leasing Specialist

    3 weeks ago


    North Vancouver, Canada CAPREIT Full time

    : Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our community as a **Leasing Specialist**. Please note that this is a temporary full-time position running...

  • Leasing Specialist

    3 months ago


    North Vancouver, Canada CAPREIT Full time

    : Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our community as a **Leasing Specialist**. Please note this is an **onsite,** **three (3) month temporary...