Service Dispatcher
5 months ago
**Leavitt Machinery** is one of the fastest growing material handling equipment dealers in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, we have achieved continued growth over the past 25 years.
Leavitt Machinery is an integral entity within the Venturis group of companies, an extensive and integrated network of rapidly growing businesses, including over 60 branches and 1300 employees. Venturis strategically invests in visionary and values-driven organizations, with expertise in acquiring and managing leading material handling equipment dealerships supporting the construction, industrial, forestry, mining, and agricultural markets, among others.
In addition to our expanding dealership network, the Venturis portfolio includes complementary companies providing financing, freight and logistics, parts manufacturing, industrial parts supply, component rebuilding, training solutions, and marketing.
With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.
**The Opportunity**
Leavitt Machinery is looking for an energetic, organized, and detail-oriented **Service Dispatcher** to join our team in **Belle River, Ontario**. As a Service Dispatcher, you play a critical role in the successful coordination of service jobs, including managing scheduling and assigning work to Technicians. Importantly, you will ensure that the services we provide meet or exceed the needs of our internal and external customers.
**Essential Duties & Responsibilities**
As the Service Dispatcher your key responsibilities will include:
- Scheduling, coordinating and assigning all jobs for Technicians
- Managing new and ongoing work orders using an ERP system
- Owning incoming leads using established programs and processes
- Utilizing the service scheduler to prioritize and schedule appointments
- Scheduling Technicians according to the provisions of the applicable Collective Agreement, ensuring compliance
- Communicating with Service and Parts team members to ensure workloads are maximized, and customer needs are managed proactively
- Maintaining ongoing and professional customer communication throughout the course of each repair job
- Managing the WIP Report and billing customers; reviewing invoice proposals for accuracy 100% of the time
- Adhering to all safety programs and initiatives, including programs for field workers
**Required Skills & Qualifications**
- Post-secondary education in Sales, Business, Management or a related discipline
- Previous related experience strongly preferred, including scheduling and coordination experience
- Previous experience in the machinery industry, as well as mechanical knowledge, would be a strong asset
- Strong organizational skills, planning skills, and multitasking ability
- A customer service mindset and excellent communication skills
- Strong interpersonal skills, including the ability to work with internal and external customers at all levels
- Excellent working knowledge of Microsoft Office Suite is required (Word, Excel, Outlook)
- Ability to thrive in a fast-paced and dynamic work environment
**Benefits & Perks**
Leavitt Machinery Canada is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:
- Company paid medical health care plan for you and your dependents
- Extended health plan - 100% employer paid
- Dental plan, vision plan, and prescription drug coverage
- Annual health care spending account
- Life insurance, disability insurance, and travel insurance - 100% employer paid
- Sick leave plan - 100% employer paid
- Employee assistance programs
- RRSP matching
- Wellness days
- Ongoing professional development opportunities
- The base pay range for this role is: $50,000-$70,000 per year._
- This is an _**_onsite_**_ role based in Belle River, Ontario. _
LeavittMachinery
-
Nas Customer Service Representative
2 months ago
Belle Plaine, Canada Nachurs Alpine Solutions inc Full time**Are you seeking a long-term opportunity with a leading company? Do you have at least three years of customer service experience, including logistics, dispatching, and invoicing? If this sounds like you, we want to hear from you!** **General Purpose and Scope of Position**: The Customer Service Representative position will support the Operations Department...
-
Service Coordinator
4 weeks ago
Belle River, Ontario, Canada Randstad Canada Full timeJob Title: Support Service CoordinatorsAre you passionate about delivering exceptional customer service? We have an exciting opportunity for a Support Service Coordinator to join our team at Randstad Canada in Belle River, ON.Job Summary:We are seeking a highly organized and detail-oriented individual to assist in developing leads for contractors for snow...
-
Service Coordinator
4 weeks ago
Belle River, Ontario, Canada Randstad Canada Full timeJob Title: Support Service CoordinatorsAre you passionate about delivering exceptional customer service? We have an exciting opportunity for a Support Service Coordinator to join our team at Randstad Canada in Belle River, ON.Job Summary:We are seeking a highly organized and detail-oriented individual to assist in developing leads for contractors for snow...
-
Service Coordinator
2 weeks ago
Belle River, Ontario, Canada Randstad Canada Full timeJob Title: Support Service CoordinatorAre you passionate about delivering exceptional customer service? Do you have a knack for coordinating logistics and managing vendors? We're seeking a highly organized and detail-oriented Support Service Coordinator to join our team at Randstad Canada.About the Role:As a Support Service Coordinator, you will play a key...
-
Customer Service Representative
4 months ago
Belle Plaine, Canada Nachurs Alpine Solutions inc Full time**_Are you an excellent communicator both written and verbal? Do you thrive in a team environment but are also able to work independently? Do you have order entry experience and coordinating inbound and outbound truck and rail logistic experience with 3-5 years of customer service or dispatch experience? If so, this may be the job for you!_** - For over a...
-
Service Coordinator
4 weeks ago
Belle River, Ontario, Canada Randstad Canada Full timeJob Title: Support Service CoordinatorsWe are seeking a highly motivated and organized Support Service Coordinator to join our team at Randstad Canada. As a key member of our team, you will play a crucial role in developing leads for contractors for snow removal and ground maintenance for various accounts.Key Responsibilities:Manage and coordinate vendors to...
-
Service Coordinator
4 weeks ago
Belle River, Ontario, Canada Randstad Canada Full timeJob Title: Support Service CoordinatorsWe are seeking a highly motivated and organized Support Service Coordinator to join our team at Randstad Canada. As a key member of our team, you will play a crucial role in developing leads for contractors for snow removal and ground maintenance for various accounts.Key Responsibilities:Manage and coordinate vendors to...
-
Support Service Coordinators
4 weeks ago
Belle River, Canada Randstad Canada Full timePassionate about customer service? Randstad has the perfect role for you in Belle River, ON!As a Support Service Coordinator - you would be a key contributor to assist in developing leads for contractors for snow removal and ground maintenance for various accounts. Our client is seeking a confident service partner, required to work onsite and assist the team...
-
Handydart Dispatcher
5 months ago
Campbell River, Canada PWTransit Full time**HandyDART Dispatcher** Are you looking for a job that is both interesting and varied day to day? Is being organized one of your best qualities? PWTransit is currently seeking a full-time Dispatcher to join our team in Campell River. Responsible for both scheduling/coordinating our team of professional drivers and general administrative duties, this...
-
Nas Customer Service Representative
4 weeks ago
Belle Plaine, Canada Wilbur-Ellis Company Full timeInvesting in You, join a 100-year-old, family-owned leader in Ag - and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work...
-
Customer Service Representative
5 months ago
Belle Plaine, Canada Nachurs Alpine Solutions inc Full time**_Are you an excellent communicator both written and verbally? Do you thrive in a team environment but are also able to work independently? Do you have order entry experience and coordinating inbound and outbound truck and rail logistic experience with 3-5 years of customer service experience? If so, this may be the job for you!_** - For over a century,...
-
Dispatcher/customer Service
5 months ago
Belle Plaine, Canada Nachurs Alpine Solutions inc Full time**_Are you an excellent communicator both written and verbal? Do you thrive in a team environment but are also able to work independently? Do you have order entry experience and coordinating inbound and outbound truck and rail logistic experience with 3-5 years of customer service or dispatch experience? If so, this may be the job for you!_** - For over a...
-
Truck Dispatcher
1 month ago
Clyde River, Canada Bulk Carriers (P.E.I.) Limited Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Advise vehicle operators of traffic and other problems - Dispatch personnel according to schedules and work orders - Dispatch personnel as required by emergency situations - Keep track of shipments - Knowledge of cross border dispatching...
-
Support Service Coordinators
3 weeks ago
Belle River, Canada Randstad Canada Remote Work Freelance Full timePassionate about customer service? Randstad has the perfect role for you in Belle River, Ontario in Essex County!As a Support Service Coordinator - you would be a key contributor to assist in developing leads for contractors for snow removal and ground maintenance for various accounts. Our client is seeking a confident service partner, required to work...
-
truck dispatcher
1 month ago
Clyde River, Canada Bulk Carriers (P.E.I.) Limited Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksAdvise vehicle operators of traffic and other problemsDispatch personnel according to schedules and work ordersDispatch personnel as required by emergency situationsKeep track of shipmentsKnowledge of cross border dispatching regulations and practicesRespond...
-
truck dispatcher
1 month ago
Clyde River, Canada Bulk Carriers (P.E.I.) Limited Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksAdvise vehicle operators of traffic and other problemsDispatch personnel according to schedules and work ordersDispatch personnel as required by emergency situationsKeep track of shipmentsKnowledge of cross border dispatching regulations and practicesRespond to urgent calls...
-
Dispatcher/clerical Person
2 months ago
Campbell River, Canada Comox Pacific Express Nanaimo Branch Full time**Overview** Comox Pacific Express is looking for an experienced Dispatcher/Clerical person in our Campbell River Branch Position is full time based 9 hour shifts with a paid half hour lunch, Monday to Friday, starting at 7 am. Hire must be able to work various Monday to Friday shifts to cover holidays. Starting wage will be based on experience and will be...
-
Fire Dispatcher and Eligibility List
5 days ago
Campbell River, Canada City of Campbell River Full time**General Accountability**: **Purpose and Scope** Reporting to the Assistant Chief - Fire Dispatch & Emergency Program the Fire Dispatcher answers emergency and non - emergency calls by telephone, radio, fixed alarm, and 911 communications equipment and dispatches appropriate Fire Resources as outlined in Policies and Operational Guidelines. **Nature and...
-
Transportation Manager
5 months ago
Belle River, Canada DEOL ROAD CARRIER LTD Full timeEducation: Bachelor's degree - Experience: 2 years to less than 3 years **Tasks**: - Manage finances or budget - Recruit, train and supervise staff - Ensure transport compliance with regulations - Establish and implement policies and standards for the transportation and storage of goods - Monitor company's or department's performance, prepare reports for...
-
Manager, Logistics
5 months ago
Belle River, Canada X Star Express Ltd. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Trucking company **Tasks**: - Arrange for shipping documentation and the tracking and tracing of goods in transit - Ensure transport compliance with regulations - Establish and implement policies and standards for the transportation and storage of goods - Oversee the...