Integration Lead, ERP/ppm Project, Ict

1 month ago

Montréal, Canada United Nations Full time

The International Civil Aviation Organization (ICAO) sets international Standards and Recommended Practices (SARPs) for aviation safety, air navigation, security and environmental protection. To that effect, ICAO is a knowledge-based organization engaged in the development of intellectual property.

ICAO is currently implementing several Digital Transformation signature projects. Digital Transformation encompasses all aspects of the Organization’s work, activities, and operations. Modernizing the Organization will facilitate its ability to leverage alternative opportunities while broadening its support to Member States at the same time. It will also enable the Organization to keep abreast of technological development, adopt emerging technologies and act as a catalyst for its stakeholder communities to understand and follow its path. Under the Finance section, the Enterprise Resource Planning and Project Portfolio Management (ERP/PPM) signature project, part of the overall Digital Transformation plan, is focused on creating “the backbone” for the enterprise systems portfolios. Encompassing many functions from portfolio management, payroll, and procurement, providing an integrated view of ICAO’s projects including financials, KPIs, and outcomes.

Reporting to the Digital Transformation ERP Project Manager, the incumbent will be working in a team environment with business and technical resources, as well as third party vendors on the ERP/PPM project and possibly other Digital Transformation projects.

**Responsibilities**:
Function1 (incl. Expected results)

Serves as the Integration lead of the ERP/PPM Digital Transformation Project, achieving results such as:

- Analyse business requirements and develop functional requirements for the implementation team.
- Manage documentation related to functional requirements and creation of user stories.
- Evaluate and assess overall effectiveness and quality of deliverables.
- Participate in project decision-making.
- Communicate changes to the implementation team, and business owners and stakeholders.
- Participate in project risk and issue management with project manager, where required.

Function 2 (incl. Expected results)

Leads module implementation activities and provides functional expertise, achieving results such as:

- Provide guidance to functional and technical teams on module implementation, configuration, and customization activities.
- Collaborate with stakeholders to determine business requirements and ensure module configurations meet business needs.
- Participate in testing activities to ensure module functionality meets business requirements.
- Lead efforts to identify and resolve functional and technical issues during module implementation.

Function 3 (incl. Expected results)

Participates in project planning and management activities, achieving results such as:

- Collaborate with project teams to define project scope and timelines.
- Participate in project planning activities, including risk assessment and mitigation strategies.
- Develop and maintain project plans and schedules for module integration activities.
- Provide regular updates on project status to project teams and stakeholders.

Function 4 (incl. Expected results)

Coordinates with ERP Specialists, achieving results such as:

- Ensure functional requirements and solution details are well documented and meet client expectations.
- Manage change requests and communicate impact to stakeholders while adjusting project timeline and scope as needed.
- Implement operational planning tools to monitor progress, issues and solutions.
- Assist in prioritization of projects and resource allocation.
- Contribute to the development of the IT operational and business plans.

Function 5 (incl. Expected results)

Performs other related duties, as assigned.

Competencies

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and

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