Organizational Change Management Consultant

3 weeks ago

Ottawa, Canada Emtec Global Services Full time

Company Overview:
Emtec is a Global consulting company that provides technology-empowered business solutions for world class organizations. Our Global Workforce of over 1000 consultants provide best in class services to our clients to realize their digital transformation journey. Our clients span the emerging, mid-market and enterprise space. With multiple offices worldwide, we are uniquely positioned to deliver digital solutions to our clients leveraging Oracle, Salesforce, Microsoft, Java and Open Source technologies with a focus on Mobility, Cloud, Security, Analytics, Data Engineering and Intelligent Automation. Emtec’s singular mission is to create “Clients for Life” - long-term relationships that deliver rapid, meaningful, and lasting business value.

At Emtec, we have a unique blend of Corporate and Entrepreneurial cultures. This is where you would have an opportunity to drive business value for clients while you innovate, continue to grow and have fun while doing it. You would work with team members who are vibrant, smart and passionate and they bring their passion to all that they do - whether it’s learning, giving back to our communities or always going the extra mile for our client.

Position Description:
Typical tasks and activities associated with role include, but are not limited to, the following:

- Work with the client team to conduct organizational change management (OCM) activities;
- Assist client to assess the overall organization and the organizational units affected by the change and its capacity/capability to undertake and successfully deliver a project;
- Support client in defining the change management and communication strategies;
- Assist the client in planning the change management implementation and implementing the change;
- Interact with the client project team members to implement changes to the organization;
- Assess the client project team’s dynamics and conduct regular project team building sessions;
- Monitor and evaluate the client’s performance once the change has been implemented;
- Meet in conference with stakeholders and other project managers and recommending an action plan to move forward with a change management program;
- Develop internal OCM communication plans related to the project implementation including the identification of communication objectives; target audiences; messages; impediments/ barriers; communication methods; cost analysis and providing recommendations to client Management;
- Review and provide recommendations and input to OCM communication and information products;
- Support the client in the development of plans, presentations, tables, diagrams and working with a variety of project management tools in support of the change management program; and
- Support the client project team to deliver presentations to stakeholders and end users to launch and support the OCM program.

Work Location: Hybrid work location model (mostly remote with occasional onsite at a government client site in Ottawa, ON). Valid Secret clearance is a must.

**Must Have Skills**:

- 5+ years of proven work experience in organizational change management (OCM) on large enterprise projects, which includes:

- Assisting clients in planning the change management implementation and implementing the change
- Assessing client project team’s dynamics and conduct regular project team building sessions
- Monitoring and evaluating the client’s performance once the change has been implemented
- Meeting with stakeholders and recommending an action plan to move forward with a change management program
- Developing internal OCM communication plans related to the project implementation
- Working with a variety of project management tools in support of change management program
- Delivering presentations to stakeholders and end users to launch and support the OCM program
- University degree or College diploma
- ITIL v3 or ITIL mastery highly desirable

**Preferred Skills**:

- Previous work experience on large-scale Federal government projects is an asset
- Experience working with BMC Remedy AR System, ITSM Suite is preferred

**Professional Skills**:

- Strong ability to manage client relationships
- Excellent problem solving skills, creativity, and insight with the ability to dissolve crisis situations with clients
- Strong interpersonal, presentation and communication skills
- Comfortable in front of a technical or managerial audience
- Ability to lead a workshop or small scale training course
- Excellent written communication ability
- Creation of quality presentations, white papers, etc
- Writing the technical grids for proposal responses
- Strong analytical and overall technical skills

**Emtec is an equal opportunity employer**

Canadian citizens with valid Security Clearance required, as this position supports Government Work.

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