Change Advisor

3 weeks ago

Ottawa, Canada Canadian Medical Protective Association Full time

**CHANGE ADVISOR**

**CONTRIBUTING TO THE CMPA**

Working closely with all CMPA departments, the Strategy and Program Management department leads nimble and adaptable enterprise management processes. The core functions include strategic planning and strategic issues analysis, business planning and performance management, business intelligence, and program management. Enterprise risk management, market intelligence and research, as well as change enablement and evaluation influence each of these activities.

**POSITION OVERVIEW**

The Change Advisor supports the organization on corporate strategic initiatives and business transformation projects. Reporting to, and with guidance from the Senior Change Advisor, and working collaboratively with key stakeholders, the Change Advisor is responsible for creating and implementing integrated change plans for key projects, and providing change enablement advice to departmental change initiatives, adhering to our Change Enablement process.

This is a key role within the Strategy and Program Management Team that will support our continued modernization, developing, designing, and delivering comprehensive change and engagement programs to support business transformation efforts. The key objective of the role is support employees and leaders in successfully transitioning and operating under new business processes and systems and participating in the development of new processes and deliverables that are clear, modern and resonate with staff, Council, members and stakeholders.

The Change Advisor will focus on the people side of change and will be responsible for business readiness, user readiness, change communications and adoption. The Change Advisor will also liaise with the Organizational Learning team. This role is for someone with a strong passion for and knowledge of business change and possesses superior stakeholder management and communications skills.

**POSITION ACTIVITIES**
- Develops and implements proactive change strategies and programs to support adoption of people, process and technology changes
- Collaborates with lines of business to conduct impact analyses and assess change readiness
- Initiates, manages, and leads structured change enablement activities
- Contributes to the development of organizational change models, frameworks, and tools to support current and future organizational change initiatives
- Collaborates with Communication and Learning teams to support the design, development, delivery and management of integrated change activities
- Interacts with leaders and employees to address stakeholder and leadership needs
- Supports learning efforts by guiding the documentation of processes and requirements
- Contributes to the evaluation of success measurements
- Identifies, analyses, and prepares risk mitigation tactics
- Identifies and manages anticipated resistance; consults and coaches project teams

**EDUCATION AND EXPERIENCE**
- Minimum 4-year Bachelor’s degree in a relevant discipline such as Human Resources, Business or Commerce, Organizational Development, or a related field of study
- Minimum 4-6 years of relevant work experience including 2 years related to successful delivery of full cycle organizational change management services including expertise in: stakeholder engagement, leadership alignment, engagement/adoption, organizational culture adaptation, communication planning, learning strategy design and organizational readiness
- Demonstrated business consulting and project management experience, leading and owning work stream efforts within large-scale and small-scale change efforts
- Experience and knowledge of organizational change principles, methodologies, and tools
- Experience with organizational transformation projects with Agile approaches
- Demonstrated presentation and facilitation experience at the leadership level
- Strong proficiency with Microsoft Word, Excel, and PowerPoint
- Organizational Change Management certification or designation considered an asset

**SKILLS AND ABILITIES**
- Ability to successfully bring together and generate cooperation across diverse teams with potentially conflicting goals and objectives
- Strong business acumen, understanding of enterprise management processes including strategic planning, planning and performance reporting and risk management and understanding of organizational issues and challenges
- A solid understanding of how people go through the change adoption process
- Ability to work in a fast-paced, agile environment, establishing goals and delivering against the established objectives.
- High aptitude for adaptability and flexibility
- Ability to develop and maintain strong interpersonal relationships with key stakeholders and ability to influence change through these relationships
- Exceptional communication skills, both written and verbal as well as excellent active listening skills; ability to clearly articulate messages to a variety of audiences
- Comfortable leading cr

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