Professional Programs Officer

2 weeks ago


Ottawa, Canada Carleton University Full time

**Duties and Responsibilities**:
Under general supervision of the Director, External Affairs, in the Faculty of Science, the Professional Programs Officer is responsible for the smooth operation, development, and delivery of the Faculty of Science’s suite of professional programs, including microcredentials, professional development courses and workshops, and professional graduate programs. The Officer will be required to liaise and support faculty members in the creation of these programs, while also creating and delivering their own content in the field of Data Science. The Officer will work closely with all units in the Faculty, as well as Carleton’s FutureEdge program and the Innovation Hub, for the delivery of our programs, and the Officer will lead outreach initiatives to external organizations to generate registrants, and also for input on the design, and feedback on the impact of our programs.

On a day-to-day basis, the Professional Programs Officer will lead the design, development and implementation of a series of data science professional training programs, while also supporting the development of innovative new programs with internal and external stakeholders to help upskill and reskill talent in a variety of different sectors.

The incumbent will provide supervisory oversight over casual contracted parties to ensure the smooth delivery of our programs and will regularly collect and report on performance measurement metrics. In consultation with the Director, the incumbent will work with external stakeholders and provide strategic guidance to the Faculty at large for new areas of programmatic development.

**Qualifications**:
**The incumbent must possess the following qualifications**:

- Works with autonomy in self-directed role
- Analyses data and makes recommendations in consideration of competing demands
- Provides reactive response to operational activities and situations
- Determines priorities and actions based on previous experience, understanding the nature of the work, and through reliance on policies, procedures, and processes
- Identifies issues, consults, collaborates, and follows policies, procedures, and processes
- Knowledge of finance, budget, and administration policies, procedures, and processes
- Knowledge of project management principles, tools, and processes
- Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
- Knowledge of industry/external community experience imperative
- Academic experience an asset
- Knowledge of cultural competency and diversity
- Experience in developing activities that fosters engagement between the University and business sectors
- Excellent communicator (written, verbal)
- Proven competencies in operations management, program design, and process improvements
- Proven competencies in the design and operation of online and/or hybrid courses/workshops
- Experience with the information technology infrastructure required to deliver online and hybrid programs

**Education and Experience**:
**The above is normally acquired through the completion of**:

- Masters Degree in Science, with a specialization/familiarization in data science and analytics
- A minimum of five years of previous experience in program creation and delivery, as well as stakeholder engagement and management.

**HR Note**:
Carleton University and CUPE 2424 are currently completing a joint job evaluation and pay equity project. The University and the Union are working together to describe the skills, effort, responsibilities and working conditions associated with every CUPE 2424 job, including this one. As a result, the job description that is currently associated with this posting (for recruitment purposes) may be revised to reflect the actual duties captured in the new job descriptions.

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.


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